Manish Agarwal — CEO
Corporate Development, Strategy, and Operations leader with 15+ years of experience scaling large consumer and platform businesses in high-growth environments. Currently Director – Corporate Development at Bigbasket, partnering with CXOs to drive enterprise strategy, M&A evaluation, and large-scale business transformation. I operate at the intersection of strategy formulation and execution, ensuring bold ideas translate into measurable outcomes. Career highlights include: • Led PAN-India strategy for businesses exceeding ₹10,000 Cr ARR • Managed 1,000+ dark store networks and 500+ teams across multiple cities • Pivoted city delivery models from 4+ hr SLAs to sub-10-minute delivery, improving NPS by ~20 points in under a year • Built operating models unlocking step-change improvements in speed, cost, and CX I bring a rare blend of engineering first-principles thinking and strong financial acumen, enabling me to move seamlessly between boardroom discussions, analytical modeling, and on-ground execution. I am highly hands-on, data-driven, and effective in ambiguity. Core strengths: Corporate Development & M&A | BizOps | Operating Model Design | P&L Leadership | CX & SLA Transformation | Performance Governance Open to leadership conversations across Corporate Development, Strategy, BizOps, Chief of Staff, and high-impact transformation roles in scaled or scaling organizations.
Stackforce AI infers this person is a Corporate Development and Strategy expert in high-growth E-commerce environments.
Location: Bengaluru, Karnataka, India
Experience: 15 yrs 8 mos
Skills
- Corporate Development & M&a
- Bizops
- Cx & Sla Transformation
- Product Development
- P&l Leadership
- Entrepreneurship
- Management Consulting
- Research
Career Highlights
- Led PAN-India strategy for ₹10,000 Cr ARR businesses.
- Achieved sub-10-minute delivery SLAs, boosting NPS by ~20 points.
- Reduced operational costs by ₹200 Cr through automation.
Work Experience
bigbasket
Associate Director – Corporate Strategy (4 yrs 1 mo)
Product Strategy & Tech Program Management (1 yr 11 mos)
National P&L Head, bb instant (2 yrs)
City P&L head, Express & Speciality business (1 yr 7 mos)
Meru
City Head, Bangalore (1 yr 7 mos)
DJ Enterprises
Co-Founder (1 yr 5 mos)
Realization Technologies Pvt Ltd, India
Project Manager (6 mos)
Senior Implementor (1 yr 11 mos)
Implementor (11 mos)
University of Missouri - St. Louis
Publication - Developed new model for predicting solvation energy (2 mos)
Education
Master of Business Administration (M.B.A.) at Indian School of Business
B-Tech at Indian Institute of Technology, Bombay
ICSE at D.B.M.S. English School
