Mar 2024 – Jun 2024 · 3 mos · Mumbai, Maharashtra, India · On-site

• In Standard Chartered Bank(On Icici pru payroll) 1.To sell products to standard chartered bank's customers.Liasoning with partner staff and build effective relationships to maximize the sales .
• 2. To achieve the business sales targets in every month(through bank's branch).
• 3.To provide assistance in servicing existing customers, solve their queries and concerns, and cross selling the products.
• 4.To enable insurance business through partners aligned to all business quality metrics.
• 5.To cordinate with underwriting teams & insurance specialist for insurance case login. 6.To work on persistency coverage of Insurance

Dec 2022 – Feb 2024 · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

• +Responsible for deepening the relationships by cross-selling of banking products like health insurance, life insurance, secured & unsecured loans etc. & also guided customer in terms of wealth creation by investment instruments like mutual funds etc.
• +Monitored large amount movements and account closure from the deposit accounts & thus guided/suggested to customer accordingly(in terms of investment or to bring liability e.g FD,CASA balance etc).
• +Responsible for achievement of portfolio parameter by bundling of products.
• +Met the defined objectives of the Portfolio managed by respective  sales via relationship & thus cross-sold the banking products on the basis of sound profiling,engagement & creating need.
• +Did sales cum services across all product segments for e.g.-TPP, Assets, Cards etc.
• +Used the triggers to track the maturity of FDs, movement of CASA balances etc.to prevent outflow.

Sep 2021 – Sep 2022 · 1 yr · Mumbai Metropolitan Region

• +Managed centre sales, operations,experiences and incremental enhancements.
• +Worked on Kronos(a workforce management software) and Oracle for effectively maintaining data and manage information.
• +Maintained excellence in ensuring high quality support and services to customers for business need and acheived high customer satisfaction from operations & service end.
• +Took responsibility for Timely Opening and Closing of the centres.
• +Did Inventory management: Ensured inventory of essentials, supplies and equipments.
• +Took responsibility for both stocking and re-ordering (first-aid, stationary, water, Boxing Gloves, Handwraps,Yoga Mats and HK matterials etc. )
• +Managed classes and workouts.
• +Ensured punctuality of trainers and classes.
• +Handled issues with respect to attendance, equipment and space availability.
• +Did Customer interactions and troubleshooting.
• +Interacted with walk-ins and prospective clients.
• +Took feedback from members and trainers about classes and documented the same & suggested to improve the customer experiences and empower the positive change in business.
• +Handled issues that may lead to consumer experience during or pre/post class.
• +Conducted Centre facility audits and inputs.
• +Ensured to do daily audits of the centre and facility including all supplies and essentials.
• +Carried on customer engagement and renewals,also sold new membership plan to Walk-ins customers via different sales channels.
• +Took ownership in terms of all business processes for the centre for e.g. sales,audit & operations.

May 2021 – May 2021 · 0 mo · India

• +Generated leads by visiting local retailers & vendors.
• +Created brand awareness by creating blogs,PPT,Ads,through social media and worked on BTL,TTL & ATL level of marketing.

Mar 2020 – May 2020 · 2 mos

• Securities Market

Jul 2019 – Jul 2019 · 0 mo · Indore

• +Carried out sales and closing.

Apr 2018 – May 2018 · 1 mo · Indore Area, India

• +Carried out Inventory management process, Operations process,warehouse management activities & store management process
• +Carried out inwarding and outwarding process for effectively maintaining SKU.

Feb 2018 – Feb 2018 · 0 mo · Indore Area, India

• +Did ATL & BTL marketing,distributed pamphlets and flyers to create brand awareness in target market attention zone.
• +Gathered market intelligence for market penetration.
• +Utilized focused groups and did surveys to test concepts before a full rebrand.
• +Did Cross-promotion and conducted community engagement by organising fun event (For UDAAN School)

Jan 2018 – Jan 2018 · 0 mo · Indore Area, India

• +Sold in-house(owned) and out-house(not owned) brand's product of Aditya Birla Fashion & Retail Limited.