Maqbool Mohammed

Operations Associate

Dammam, Eastern, Saudi Arabia11 yrs 6 mos experience
Highly Stable

Key Highlights

  • Over 11 years of experience in customer service.
  • Proven success in team leadership and operational efficiency.
  • Strong expertise in restaurant management and guest experience.
Stackforce AI infers this person is a Restaurant Management professional with extensive experience in hospitality operations.

Contact

Skills

Core Skills

Operations ManagementRestaurant ManagementCustomer ServiceFood Preparation

Other Skills

Business UnitsDecision-MakingTrainingJob SkillsOffice SoftwareMicrosoft ExcelBusinessProfessional SkillsProblem SolvingOperationsLoyalty ProgramsSafety RegulationsGuest Service ManagementSupervisory SkillsSales

About

Experienced professionals with over 11 years of proven success in delivering exceptional customer service, developing and implementing new procedures, and leading teams to achieve common goals,strong product knowledge and attention to detail have resulted in significant cost savings and increased revenue.A collaborative leader who fosters open communication and encourages team member to reach their full potential. Excels in identifying areas for improvement and implementing effective solutions to enhance operations.

Experience

11 yrs 6 mos
Total Experience
5 yrs 4 mos
Average Tenure
10 mos
Current Experience

Lagardère travel retail

Restaurant Manager

Jul 2025Present · 10 mos · Dammam, Eastern, Saudi Arabia · On-site

Archi café

Branch Manager

Aug 2024Jun 2025 · 10 mos · Riyadh, Saudi Arabia · On-site

Business UnitsDecision-MakingFood PreparationTrainingJob SkillsOperations Management+29

Mcdonald's

6 roles

Restaurant Manager

May 2021May 2024 · 3 yrs · Jeddah, Makkah, Saudi Arabia · On-site

  • I'm handling 34 crew members in mc Donald's Saudi Arabia, Daily or weekly inventory,ordering receiving delivery,customer complaint
Business UnitsBusinessOperationsMultitaskingBusiness RequirementsBudgeting+2

First Assistant Manager

Mar 2019May 2021 · 2 yrs 2 mos · Jeddah, Makkah, Saudi Arabia · On-site

Food SafetyOperational ExcellenceTeam BuildingFood ServiceDecision-MakingHiring+30

Second Assistant Manager

Promoted

Jun 2018Mar 2019 · 9 mos · Jeddah, Makkah, Saudi Arabia · On-site

Food SafetyTeam BuildingFood ServiceDecision-MakingFood PreparationTraining+34

Shift Manager

Promoted

Oct 2016Jun 2018 · 1 yr 8 mos · Jeddah, Makkah, Saudi Arabia · On-site

Food SafetyOperational ExcellenceFood ServiceDecision-MakingFood PreparationTraining+28

Crew Trainer

Promoted

Apr 2015Oct 2016 · 1 yr 6 mos · Jeddah, Makkah, Saudi Arabia · On-site

Food SafetyFood ServiceFood PreparationFood QualityCoachingFood and Beverage Operations+6

Crew Member

Jul 2014Apr 2015 · 9 mos · Jeddah, Makkah, Saudi Arabia · On-site

Food PreparationCustomer ServiceSafety RegulationsSalesFood and Beverage OperationsCustomer Satisfaction

Education

Gandhi Institute of Technology and Management (GITAM)

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