Riju Kodanath

CEO

Mumbai, Maharashtra, India23 yrs 11 mos experience
Highly Stable

Key Highlights

  • 28 years of experience in Operations Management.
  • Proven track record of expanding brands and increasing revenues.
  • Expert in developing training programs for workforce efficiency.
Stackforce AI infers this person is a seasoned leader in the Hospitality and Retail industry with extensive operational expertise.

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Skills

Other Skills

Multi-unitRestaurant ManagementFood ServiceP&LProfitFranchisingCustomer ServiceCustomer SatisfactionInventory ManagementRetailFood & BeverageSalesFoodHospitalityTime Management

About

Spearheading sustained organizational growth in dynamic environments by establishing actionable solutions, building employee value, driving vision and achieving critical strategic goals" Seeking to obtain a challenging leadership position in Hospitality & Retail business, expand management skills, improve organizational ability to exceed corporate goals and honour all commitments made to customers, employees & stake holders Profile Summary: - Result-oriented professional with over 28 years of experience in Operations Management, Budgeting, Sales and Brand Promotions - Proficient in managing operations involving resource planning, in-process inspection and coordination with internal departments & external customers - Successfully analyzed critical business requirements, identified deficiencies, developed innovative and cost-effective solutions thus enhancing competitiveness, increasing revenues & improving service - Proven capabilities in developing & streamlining systems with proven skills to enhance operational effectiveness and meet operational goals within cost, time & quality parameters - Expertise at attaining consistent yearly growth both in terms of sales and revenues, as well as developing new clients/markets, thereby expanding the customer base - Expertise in administering the performance of multi-skilled workforce and conceptualizing need-based training programs to enhance their efficiency & productivity - Track record of managing processes/ SOPs and streamlining workflow & creating team work environment to enhance productivity - Competent in managing & leading teams for running successful process operations and experience of developing procedures, service standards for business excellence

Experience

23 yrs 11 mos
Total Experience
3 yrs 1 mo
Average Tenure
2 yrs 2 mos
Current Experience

Living liquidz india pvt. ltd.

Chief Operating Officer

Feb 2024Present · 2 yrs 2 mos · Mumbai · On-site

  • Leading a team of 1000 for the pioneers in the alcohol industry with an annual turnover of 1000 cr. A key team player in drafting (and leading ) the strategy for the next three years along with introducing HRMS. Drafting and implementing systems and processes post a thorough evaluation of the business, to enhance customer experience, reduce leakage, improve sales, and maximize profit. In the process of implementing HR and finance compliance as per the regulations.

Mba fakhro

Chief Operating Officer

Aug 2022Jan 2024 · 1 yr 5 mos · Bengaluru, Bahrain, Muscat

  • Leading Applebee's in Bahrain and Oman along with launching Carl's Jr in the south of India and expanding it to the other parts of the country.

1441 pizzeria

Vice President - Sales and operations

Jan 2017Jul 2022 · 5 yrs 6 mos · Mumbai, Maharashtra, India

  • Expanded the brand from 5 to 28 outlets in four years by focusing on SSSG and ensuring that new outlets give the ROI in 3.5 years.

Yum! restaurants international

Franchise business coach

Sep 2012Dec 2016 · 4 yrs 3 mos

  • Responsible for driving business for the Pizza Hut brand in the west of India by being the pillar of support on operations for the franchisee partner. Process-focused store visits with high-impact coaching to enhance the customer experience and improve people's capability. Influence franchisee partners to make the right business decisions all the time.

Pizza hut uk

Area Manager

Aug 2009Aug 2012 · 3 yrs · Essex

  • Multiple site management with a knack of bringing out the best in others on a day to day basis by challenging the team to think future back and push them beyond incremental thinking. Making regular visits to branches focusing on ‘High Visibility and Coaching’ along with developing people and driving the business forward.

Pizzahut uk

Restaurant Manager

Jun 2006Aug 2009 · 3 yrs 2 mos · London Area, United Kingdom

  • As a Restaurant General Manager, my role was to manage the day to day operations of the restaurant and be accountable for the profit making unit.

Burger king®

Restaurant Manager

Sep 2005May 2006 · 8 mos · London Area, United Kingdom

  • Worked as a Restaurant General Manager in two flagship stores of London

Dodsal e & c pte ltd

Restaurant General Manager

Nov 2001Aug 2005 · 3 yrs 9 mos · Mumbai Area, India

  • Joined Pizza Hut India as a assistant Manager and worked my way up to RGM within a 18 months.

Ritz hotel

Assistant Manager F&B

Jul 1998Sep 2001 · 3 yrs 2 mos · Mumbai Area, India

  • Joined as a management trainee, was responsible for 4 banquet halls, coffee shop and multi-cuisine restaurant.

Education

Welingkar Institute of Management

PGDBA — Marketing

Jan 2013Jan 2014

IHMCT Trivandrum, India

Bachelor's Degree — Hotel Management

Jan 2005Jan 2008

Senior secondary school sector X

HSC

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