Marcella P Wong

Product Manager

Washington, District of Columbia, United States14 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Created scalable eLearning programs for 1,650+ GTM reps.
Achieved 80-85% completion rates in training initiatives.
Recognized as MVP for expertise and innovation.

Stackforce AI infers this person is a SaaS Enablement Specialist with a strong focus on training and product management.

Contact

Skills

Core Skills

Product ManagementSales EnablementEmployee Learning & DevelopmentEnablement

Other Skills

Project ManagementProgram ManagementeLearningTrainingTraining MaterialsPlaybooksDemo GuidesEmployee TrainingCurriculum DevelopmentNeeds AnalysisStrategic PlanningCommunicationInterpersonal SkillsCustomer ServiceCommunity Outreach

Experience

14 yrs 7 mos

Total Experience

2 yrs 9 mos

Average Tenure

4 yrs 10 mos

Current Experience

Zoominfo

3 roles

Product Enablement Manager

Promoted

May 2025 – Present · 1 yr · Remote

Leading strategic product enablement initiatives that empower revenue teams and drive GTM success.
Key Contributions:
Created and launched Product Release All Hands (PRAH), a scalable monthly eLearning program reaching 1,650+ GTM reps across CS, CX, R&G, New Business, and SDR teams
Saved 825+ hours per month by transforming 1-hour live training into efficient 30-minute async format
Consistently achieve 80-85% completion rate across all GTM roles over 6 months
Deliver comprehensive product release enablement including feature highlights, setup guides, demo walkthroughs, competitive positioning, and role-specific CTAs
Integrate Customer Advocacy, AI & ZI Chatbot updates, Voice of the Field interviews, and enablement updates into a cohesive monthly experience
Launch content the Friday before each Monthly Customer Release, ensuring field readiness
Co-led GTM Workspace launch, executing a comprehensive month-long enablement strategy for internal GTM field teams
Developed and delivered diverse enablement assets including training materials, playbooks, demo guides, and reference resources
Designed and facilitated office hours and live training sessions on pricing & packaging, competitive positioning, product foundations, and role-specific use cases
Implemented feedback loops to gather field insights and measure adoption
Created iterative post-launch resources based on field feedback and adoption trends to drive continuous improvement
Collaborated with Product and Revenue leadership to ensure cross-functional alignment and field readiness
Recognized as MVP for expertise, innovation, and serving as a bridge across teams
Partner with Product and Revenue teams to align on GTM strategy and execution
Develop scalable enablement frameworks that drive product adoption, revenue impact, and field productivity

Project ManagementEnablementProduct ManagementSales EnablementProgram Management

Revenue Enablement Manager, Customer Experience

Promoted

Oct 2023 – May 2025 · 1 yr 7 mos · Remote

Created weekly product trainings including technical trading for support and implementations teams.
Developed and managed 8 new onboarding programs for technical implementations and customer support roles. Saving managers 20 hours a new hire

EnablementEmployee Learning & DevelopmentEmployee TrainingCurriculum DevelopmentProject Management

Learning and Development Manager

Jul 2021 – Oct 2023 · 2 yrs 3 mos · Remote

TrainingNeeds AnalysisStrategic PlanningCommunicationInterpersonal SkillsCustomer Service

The george washington university

Area Coordinator

Jun 2016 – Jul 2021 · 5 yrs 1 mo · Washington DC-Baltimore Area

Michigan state university

6 roles

Shaw Hall Government Advisor

Aug 2015 – May 2016 · 9 mos

Conduct Intern

Jan 2015 – May 2016 · 1 yr 4 mos

Recruitment, Training, and Selection Intern

Jan 2015 – Aug 2015 · 7 mos

Resident Education Student Council Advisor

Sep 2014 – May 2015 · 8 mos

Red Cedar Black Caucus Advisor

Sep 2014 – May 2015 · 8 mos

Assistant Community Director

Jul 2014 – Jun 2016 · 1 yr 11 mos

Association of college & university housing officers - international

Professionals of Color Network Co-Chair

Jul 2015 – Jul 2021 · 6 yrs · Remote

University of miami

Residence Life Intern

May 2015 – Aug 2015 · 3 mos · Department of Housing and Residential Life

Summerfuel

Student Services Coordinator

Jul 2014 – Jul 2014 · 0 mo · Yale University

Ucsb - housing and residential services

2 roles

Resident Assistant

Sep 2013 – Jun 2014 · 9 mos

Focus on enhancing the quality of life in the residence halls by fostering community, providing academic support, and being attentive to safety and security of residents.
Promote UCSB’s values and goals by following the university and dorm’s regulations but also champions others to learn and play by the rules.
Exercises communication skills by resolving residents’ disputes and addressing concerns on a daily basis.
Create and supervise community events and programs to help create a sense of camaraderie and add to the overall community living experience.

Guest Service Representative

Jun 2013 – Aug 2013 · 2 mos

Provide valuable information and assistance to guests.
Encourage and maintain a positive and professional environment.
Check in guests in and out upon arrival and departure. Ensure the safety of the building.

Ucsb after dark

4 roles

MacPherson Social Programming Intern

Apr 2013 – Jun 2014 · 1 yr 2 mos

Created an online calendar, Gaucho Nights, that organizes all events on campus, Isla Vista, and Santa Barbara into a one-stop shop for every student’s nightlife at UCSB. P
Provides a weekly resource for students in search of events. The online presence of Gaucho Nights is two-fold: the calendar has multiple events listed every day on a month-to-month basis, and the Facebook page highlights several top picks each day. Our focus is on nightlife and activities that occur after 5:00 p.m.
Offered students a variety of options ranging from entertainment to social, cultural, and recreational activities.
Supported the University’s efforts to create a campus environment where students enjoy a positive, healthy and safe social life.

Peer Facilitator

Sep 2012 – Nov 2012 · 2 mos

Assisted with the development of the new GauchoFYI program as a part of UCSB's comprehensive approach to education and prevention.
Facilitated in-person workshops have been developed to introduce first-year students to a variety of health and safety topics.

Desk Assistant

Jul 2012 – Apr 2013 · 9 mos

Acted as an assistant to the program's Education and Outreach Coordinator.
Coordinated billing, customer service, and data entry of clients into program database.
Prepared classrooms and materials for weekly sessions, initial assessment, and other documentation needed by staff.

Life of the Party Marketing and Outreach Intern

Sep 2011 – Jun 2013 · 1 yr 9 mos

Encouraged students to have fun in the Isla Vista and Santa Barbara social scenes and enjoy it regret-free.
Promote and raised awareness about the warning signs of alcohol poisoning and drug overdose in the UCSB/IV communities.
Trained through Student Health Services to serve as a peer educator to the diverse UCSB community.
Designed, marketed, and planned an original public service campaign.
Assisted with bringing health, stress management, and legal information to UCSB and the surrounding areas.
Coordinated and promoted university-wide events.
Delegated tasks and collaborated with a team of interns to accomplish goals and meet deadlines.
Developed expertise on alcohol and drugs and their effects, providing peer counseling and emergency services to those in need.