Nov 2020 – Aug 2021 · 9 mos

• Support with global change management for digital solutions solutions (e.g. go-live campaigns, training materials and global communications)
• Collaborate with the global Workday team and provide user requests to make change requests and resolve technical issues in Workday Resolve technical issues in Workday (including time tracking, Absence, Recruitment)
• Support Workday related activities (e.g. data checks and tests) and HR services activities (e.g. drafting letters and contract amendments).
• Preparation of contracts and legal forms
• Carrying out the entire application process for apprentices
• Advising and consulting managers on student recruitment topics
• Posting and managing job openings via ATS software Workday Recruiting
• Pre- and Post-checks of salary and hourly payroll
• Contact person for external partners (suppliers, IHK, universities)
• Initiate and track processes in Workday ( hire, contract change, termination, job requisition)
• Tracking documents, letters and contracts and ensuring receipt before deadlines

Jan 2019 – Oct 2020 · 1 yr 9 mos

• Supporting the global change management activities (e.g. go-live campaign, training materials)
• Coordination of our virtual team (e.g. trackers, confluence admin)
• Hosting HR open line sessions and Workday employee/manager trainings
• Preparation of annexes to be submitted to the works council for approval
• Support of workday activities (e.g. data maintenance, testing) and of the HR Services activities (creation of legal forms)
• Working language: English and German

Sep 2018 – Jan 2019 · 4 mos · Heidelberg Area, Germany

• Preparing and organizing project stimuli
• Logging live qualitative interviews/focus groups
• Analysis and reporting of empirical data (qualitative and quantitative)
• Writing meeting minutes of debriefing sessions
• Conducting desk research
• Brainstorming for content creation ideas
• Collecting relevant information on events relevant to the marketing department
• Supporting with the organization of the "Research and Results" exhibition
• Working Language: German

Jan 2017 – Oct 2017 · 9 mos · Cairo Governorate, Egypt

• Preparing discussion guides
• Moderation and fieldwork (focus groups, interviews, ethnographic methods)
• Moderation of online qualitative research (focus groups, interviews)
• Analyzing and interpreting research findings
• Preparing detailed and visually aesthetic PowerPoint reports of findings
• Presenting the report of findings to clients and actionable way forward

Jun 2016 – Jan 2017 · 7 mos

• All tasks already listed in "Freelancer ...".
• Recruitment of volunteers with special niche characteristics
• Formulating proposals for client briefs and requests
• Briefing field force and researchers
• Monitoring the quality of recruitment
• Handling the recruitment of challenging target consumers

Jan 2015 – Jun 2016 · 1 yr 5 mos

Jul 2014 – Sep 2014 · 2 mos · Nasr city

• Preparing lesson plans for the assigned round.
• Preparing and brainstorming for customized classroom activities
• Teaching English to the assigned levels within the Berlitz code of teaching methods
• Tracking and communicating students’ progress and areas of development

Jul 2013 – Aug 2013 · 1 mo · Smart Village

• Restructuring customer communication channels of the subscribed SMS services and value-added services
• Reformulating and editing the scripts of both Arabic and English content of the subscribed SMS services and value-added services
• Reformulating the content of the subscribed SMS services and value-added services website pages
• Monitoring the running and application of a weekly raffle
• Attending the weekly random selection of raffle winners
• Calling the raffle winners and ensuring their eligibility of the raffle

Oct 2012 – Dec 2012 · 2 mos · Cairo

• Updating potential university graduate employers on the SCAD's services
• Orienting various employers by phone on the services the SCAD's offers (ex: employment fair)
• Creating a database incorporating the contact information of employers and their status

Aug 2012 – Aug 2012 · 0 mo

• Attending feasibility briefing sessions to prepare for UAT (User Acceptance Testing)
• Handling the preparations of the UAT sessions and ensuring the smooth launch of services/tariff plans
• Troubleshooting and escalating any updates or technical issues resulting from the UAT sessions
• Coordinating with all concerned stakeholders and tracking projects' progress

Jul 2012 – Jul 2012 · 0 mo

• Initial exposure to the mobile internet market through a consumer research lens
• Scanning the Egyptian mobile internet market landscape and pricing
• Preparing weekly proposals relating to the market trends and presenting them to the team

Aug 2011 – Aug 2011 · 0 mo · Smart village

• Acting as the contact person responsible for all Vodafone interns affairs
• Handling the email account that interns contact with queries
• Contacting Vodafone interns to ensure their salary deliverance to their pre-assigned stores
• Supporting with the interns' performance evaluation from supervisors
• Brainstorming on topics conducted during knowledge sharing sessions' targeted to interns
• Brainstorming and planning for the interns' closing ceremony’s