Mark Williams

CEO

Australia13 yrs 10 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led significant digital transformations for government clients.
  • Built high-performing teams across multiple industries.
  • Expert in aligning strategy with operational outcomes.
Stackforce AI infers this person is a Digital Transformation Leader with extensive experience in Government and Consulting sectors.

Contact

Skills

Core Skills

Digital TransformationDigital StrategyAnalyticsConsultingTransformationMarketingAccount ManagementProject Management

Other Skills

CommunicationExperience DesignData and Technology ServicesAI/MLData & AnalyticsUX/UIService DesignAgile TransformationChange ManagementMarket EngagementImplementationDigital MarketingClient EngagementAgile MethodologiesTeam Leadership

About

Mark is a business builder and transformation leader who specialises in scaling new markets, developing high-performing teams, and leading complex digital and organisational change across industries. He currently leads Publicis Sapient Australia’s Federal and Queensland Government practices, having grown the Federal business from a standing start into one of the firm’s most significant national portfolios. Across more than 20 years, Mark has partnered with executive teams to shape and deliver large-scale transformation spanning digital strategy, customer and citizen experience, service design, engineering, product innovation, data and AI, organisational agility, and operating-model redesign. His experience extends across government, financial services, transport, retail, energy, mining, sport, and global consumer brands. Mark’s career has included leadership roles across global consultancies, digital transformation agencies and system integrators. He has built teams, scaled capability, and advised clients on digital strategy, market growth, product development, organisational change, and enterprise-wide transformation. His strength lies in creating clarity, aligning multi-disciplinary teams, and converting strategy into sustained commercial and operational outcomes. Mark holds a Bachelor of Business Administration (Marketing) and a Graduate Diploma in Marketing. Areas of Expertise Digital transformation and business model redesign | Customer and citizen experience | AI-enabled services | Enterprise agility | Service design and innovation | Product strategy and development | Enterprise platforms | Organisational change and operating model design Industry Experience Government and Public Sector | Financial Services | Airline & Travel | Transport | FMCG & Retail | Mining & Energy | Sports & Entertainment | Automotive | Consumer Products

Experience

13 yrs 10 mos
Total Experience
2 yrs 3 mos
Average Tenure
4 yrs 7 mos
Current Experience

Publicis sapient

Senior Client Partner & Federal Government Lead

Oct 2021Present · 4 yrs 7 mos

  • As a digital business transformation partner of choice, Publicis Sapient has spent nearly three decades utilising the disruptive power of technology and ingenuity to help digitally enable our clients' business in their pursuit of next.
  • We bring a startup mindset and agile methods to both established companies and the public sector to unlock value in ways that delight their customers and improve their operational effectiveness. Our approach to transformation is grounded in a view of both the company and the customers simultaneously, and a unique fusing of strategy and consulting, experience and engineering with an enduring culture of problem-solving creativity.
  • In the space between next and now is how. And we believe that how you seize that space is everything.
  • Mark is a Senior Client Partner and leads our Federal Government and Queensland Government practices. Mark leads a world class digital business transformation practice to support the Australian Government with digital strategy, product and delivery, experience design, data and technology services and capability.
CommunicationDigital TransformationDigital Strategy

Dxc technology

2 roles

Managing Partner, Public Sector Digital Consulting Lead. Analytics, Design & Engineering

Jun 2020Oct 2021 · 1 yr 4 mos

  • As the world’s leading independent, end-to-end digital and IT services company, DXC are uniquely positioned to lead digital transformations — creating greater value for clients, partners and shareholders, and presenting growth opportunities for staff.
  • As Managing Partner, I was the Public Sector Industry Consulting Lead for DXC's Analytics, Design and Engineering (business & technology) Practices. My role was to lead DXC's engagement with our Public Sector clients by providing end-to-end digital innovation and digital transformation services including; digital strategy, AI/ML, Data & Analytics, UX/UI and Service Design, Mobile App and Web Development, IT Advisory, Org Change and Agile Transformation.
CommunicationDigital TransformationAnalytics

Managing Partner, DXC Digital Transformation Centres & Digital Consulting

Jan 2018Jun 2020 · 2 yrs 5 mos

  • As Managing Partner, I setup, led and ran DXC’s Digital Transformation Centres (DTC) and engagement with clients and partners. Each DTC in Canberra, Melbourne and Sydney provides a physical location and co-design space, a way of working and a different culture - We bring clients on-site with our teams of digital practitioners, our partners and university researchers to solve our clients most critical business challenges.
  • Whilst leading our Canberra based DTC I was also Public Sector Lead for Digital Consulting; oversight and leader of a diverse and multi-discplinary team of consultants across experience design, agile transformation, change management, mobile app development, digital strategy, delivery and digital transformation.
CommunicationDigital TransformationConsulting

Oakton

Digital Strategy & Transformation Practice Lead

Nov 2015Jan 2018 · 2 yrs 2 mos · Canberra, Australian Capital Territory, Australia

  • Oakton is an Australian Consulting & Technology firm bringing together business insight and technology solutions to give customers a distinct advantage.
  • Strategy & Transformation Practice Lead
  • As the Strategy and Transformation Practice Lead for Oakton Canberra, I led the development of Oakton Australia’s, Canberra market engagement for Federal government strategy and transformation services and oversaw its implementation.
CommunicationDigital StrategyTransformation

Vml

Business Lead - Digital Transformation

Apr 2014Nov 2015 · 1 yr 7 mos · Sydney

  • VML is a global digital marketing and transformation agency that delivers forward-thinking ideas and solutions for some of Australia and the world’s most influential brands.
  • As a senior member of the VML ANZ leadership team I worked with some of Australia's most talented and awarded team of digital natives, creatives and experts to transform our client's business, both local Australian and multi-national brands including Hyundai, Microsoft, NRL, ASB, CommBank and Australia Post.
CommunicationDigital TransformationMarketing

R/ga

Senior Account Director (Contract)

Feb 2014Apr 2014 · 2 mos · Sydney

  • R/GA, the agency for the connected age, develops products, services and communications to help grow clients’ brands and businesses. R/GA is part of The Interpublic Group of Companies.
  • Short term 3 month freelance contract while resettling back into Australia. During this time I worked across a range of clients and projects including Qantas, ANZ Banking and Telstra.
Communication

Digitaslbi

Senior Account Director

Jun 2013Feb 2014 · 8 mos · London Area, United Kingdom

  • DigitasLBi is a global marketing and technology agency that helps businesses transform for the digital age. DigitasLBi help companies decide 'What’s Next' and how to get there.
  • Led a large agile team of digital experts on a multinational digital transformation program for Avis Budget Group.
CommunicationDigital TransformationAccount Management

Ogilvyone worldwide

Account Director

May 2012Jun 2013 · 1 yr 1 mo · London Area, United Kingdom

  • One of the UK’s leading digital and direct agencies, OgilvyOne has been Campaign magazine’s Direct Agency of the Year for three years running and four times in the last six years.
  • Led agile teams to create, execute and manage global digital transformation projects and digital ad campaigns for British Airways and Land Rover.
CommunicationDigital TransformationProject Management

Education

University of Canberra

Bachelor of Business Administration — Strategy

University of Canberra

Graduate Diploma in Marketing Communication

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