Mark Williams — CEO
Mark is a business builder and transformation leader who specialises in scaling new markets, developing high-performing teams, and leading complex digital and organisational change across industries. He currently leads Publicis Sapient Australia’s Federal and Queensland Government practices, having grown the Federal business from a standing start into one of the firm’s most significant national portfolios. Across more than 20 years, Mark has partnered with executive teams to shape and deliver large-scale transformation spanning digital strategy, customer and citizen experience, service design, engineering, product innovation, data and AI, organisational agility, and operating-model redesign. His experience extends across government, financial services, transport, retail, energy, mining, sport, and global consumer brands. Mark’s career has included leadership roles across global consultancies, digital transformation agencies and system integrators. He has built teams, scaled capability, and advised clients on digital strategy, market growth, product development, organisational change, and enterprise-wide transformation. His strength lies in creating clarity, aligning multi-disciplinary teams, and converting strategy into sustained commercial and operational outcomes. Mark holds a Bachelor of Business Administration (Marketing) and a Graduate Diploma in Marketing. Areas of Expertise Digital transformation and business model redesign | Customer and citizen experience | AI-enabled services | Enterprise agility | Service design and innovation | Product strategy and development | Enterprise platforms | Organisational change and operating model design Industry Experience Government and Public Sector | Financial Services | Airline & Travel | Transport | FMCG & Retail | Mining & Energy | Sports & Entertainment | Automotive | Consumer Products
Stackforce AI infers this person is a Digital Transformation Leader with extensive experience in Government and Consulting sectors.
Experience: 13 yrs 10 mos
Skills
- Digital Transformation
- Digital Strategy
- Analytics
- Consulting
- Transformation
- Marketing
- Account Management
- Project Management
Career Highlights
- Led significant digital transformations for government clients.
- Built high-performing teams across multiple industries.
- Expert in aligning strategy with operational outcomes.
Work Experience
Publicis Sapient
Senior Client Partner & Federal Government Lead (4 yrs 7 mos)
DXC Technology
Managing Partner, Public Sector Digital Consulting Lead. Analytics, Design & Engineering (1 yr 4 mos)
Managing Partner, DXC Digital Transformation Centres & Digital Consulting (2 yrs 5 mos)
Oakton
Digital Strategy & Transformation Practice Lead (2 yrs 2 mos)
VML
Business Lead - Digital Transformation (1 yr 7 mos)
R/GA
Senior Account Director (Contract) (2 mos)
DigitasLBi
Senior Account Director (8 mos)
OgilvyOne Worldwide
Account Director (1 yr 1 mo)
Education
Bachelor of Business Administration at University of Canberra
Graduate Diploma in Marketing Communication at University of Canberra