Jun 2019 – Present · 6 yrs 11 mos

• Company record holder for most new logo business revenue closed in a single year.
• Top performer in revenue attainment and quota achievement for my team 5 of the last 7 years.
• Multiple millions in new business revenue year over year.
• Excellent product comprehension and ability to eloquently articulate knowledge in either a layman's or technical way.

Jul 2018 – May 2019 · 10 mos

• - Rookie of the year and top revenue attainment for the BDR position my first year.

Jan 2016 – Jun 2019 · 3 yrs 5 mos

• Provide small and medium sized businesses with the opportunity to compete with the larger names in their given industries through different means of digital marketing and CRM software.
• Personally manage accounts and maintain relationships with clients.
• Strongly manage time scheduling appropriately for maximum productivity between appointments and prospecting.
• Coordinated multiple content management schedules with design, development, and writing teams.
• Communicated effectively all steps and expectations of digital marketing campaigns
• Audited clients marketing strategies and assisted them with maximizing their presence
• Analyzed marketing performance utilizing industry leading tools and platforms.

Jan 2014 – Jan 2015 · 1 yr · Greater Seattle Area

• Planned and directed staffing, training, and performance evaluations to develop and control sales.
• Scheduled work hours, resolved conflicts between employees and determined wages.
• Controlled daily inventory of loans taken in as well as forfeited pawns and buys.
• Reviewed operational records and reports to project sales and determined profitability.
• Oversaw scrap decisions for all stores as well as purchasing decisions at various branches.
• Thoroughly dealt with all stolen merchandise both brought in and taken from us
• Resolved customer complaints and conflict resolution as well as heading all security decisions for home store. Developed and marketed company website.
• Prepared budgets and approved budget expenditures.

Jan 2012 – Jan 2014 · 2 yrs · Auburn, Wa

• Ensured personal sales goals were always met as well as goals for entire store and individual employees. Maintained all back end POS maintenance and procedures upon opening and closing.
• Acted as liaison between our retail store and contracted bench jeweler for all repairs.
• Maintained daily inventory as well as weekly audits.
• Prepared sales and inventory reports for management and budget departments.
• Coordinated sales promotion activities, and prepared merchandise displays and advertisements.
• Planned and prepared work schedules, and assigned employees to specific duties.
• Listened and resolved customer complaints regarding services, products, and personnel

Jan 2010 – Jan 2012 · 2 yrs · Tukwila

• Ensured basic upkeep and cleanliness of store.
• Met monthly sales goals at a personal level.
• Promoted and booked clients for special events and shows.
• Followed up with previous customers.
• Lighted back office work including personal repair logs, inventory corrections and store auditing.
• Developed policies for recognizing security risks and thefts, and how to appropriately handle/prevent threats to customers and sales associates.
• Directed sales efforts and monitored customer satisfaction by promptly addressing complaints

Jan 2009 – Jan 2010 · 1 yr · Renton, WA

• Ensured basic upkeep and cleanliness of store.
• Met monthly sales goals at a personal level.
• Managed work flow to exceed quality service goals
• Built relationships with customers to increase livelihood of repeat business
• Engaged with customers in a sincere and friendly manner