Mayank Jaiswal

Operations Associate

Ghaziabad, Uttar Pradesh, India5 yrs 2 mos experience

Highly Stable

Key Highlights

Over 5 years of experience in Order to Cash management.
Expertise in full billing lifecycle and cash flow visibility.
Certified Data Analyst with strong analytical skills.

Stackforce AI infers this person is a Billing and Revenue Operations Specialist in the Fintech industry.

Contact

Skills

Core Skills

Billing ManagementCash Flow ManagementClient ManagementOrder To Cash ManagementClient Relationship Management

Other Skills

Billing SystemsDispute ResolutionCash ApplicationInvoicingOrder ManagementAccounts ReceivableData ResearchSalesforce LightningFinanceClient BillingBilling ProcessAccount ManagementEscalations ManagementTelecommunications BillingOTC

About

Detail-oriented and results-driven Order to Cash (O2C) Billing Professional with 5+ years of experience in managing corporate billing, cash applications, collections, and Corporate order management. Demonstrated expertise in the full billing lifecycle—from sales order to invoicing, dispute resolution, and cash flow visibility. Skilled in ERP platforms (Salesforce, Workday, RADAR+), financial compliance, and reporting. MBA in Finance from Indian Institute of Technology (IIT) Patna. Certified in Data Analytics with strong working knowledge of Python, SQL, and Tableau.

Experience

5 yrs 2 mos

Total Experience

4 yrs 11 mos

Average Tenure

3 mos

Current Experience

Transaction network services (tns)

Bill to Cash Associate - Radianz International Billing

Feb 2026 – Present · 3 mos · Noida · Hybrid

Identified as a critical resource in Billing & Revenue Operations during the lift-and-shift transition of the Radianz business from BT Group to Transaction Network Services (TNS) (Koch Group) and formally retained to ensure uninterrupted revenue continuity and client management.
Manage end-to-end Billing and Collections Management for a portfolio of global financial institutions, ensuring accurate, timely, and SLA-driven invoicing and receivables recovery.
Oversee full billing lifecycle including contract validation, pricing alignment, pre-bill generation, draft review, narrative validation, and invoice finalisation in line with contractual agreements.
Perform detailed quality assurance and data reconciliation prior to bill release to ensure accuracy, control adherence, and audit readiness.
Collaborate with commercial stakeholders, account teams, and regional finance for billing amendments, approvals, and resolution of complex billing discrepancies and escalations.
Establish and manage structured collection cycles, driving proactive client follow-ups, payment release coordination, and dispute resolution to minimize revenue leakage.
Maintain and analyze debtor summaries, aging reports, DSO trends, and bad debt exposure, implementing corrective measures to strengthen working capital performance.
Provide timely and accurate management reporting on collections performance, high-risk accounts, and cash flow visibility while adhering to defined TAT and SLA metrics.
Operate across SAP, Salesforce, and Workday, ensuring compliance with internal credit policies, governance standards, and supporting audits during post-acquisition system stabilization.

Billing SystemsDispute ResolutionCash ApplicationInvoicingOrder ManagementBilling Management+1

Bt group

3 roles

Bill to Cash Associate - Radianz International Billing

Promoted

Dec 2024 – Jan 2026 · 1 yr 1 mo · Hybrid

Managed end-to-end Order to Cash (O2C) operations for corporate clients and high-value
customers, ensuring accurate billing, timely invoicing, efficient dispute resolution, and effective
cash application processes.
Executed BAU core billing activities, overseeing daily, weekly, and monthly operational tasks with
precision, ensuring seamless service delivery tailored to the needs of strategic and premium
customer accounts.
Administered accounts receivable functions for corporate and key accounts, achieving
aggressive collection targets, reducing DSO (Days Sales Outstanding), and ensuring accurate
reconciliation of high-value transactions.
Led customer engagement initiatives specifically for high-end and enterprise customers,
managing complex billing queries, escalations, and payment plan negotiations to protect
revenue and enhance client relationships.
Investigated and resolved billing discrepancies, chargebacks, unapplied cash, and short
payments for corporate clients by collaborating closely with cross-functional teams,
maintaining a strong customer-first approach.
Ensured strict compliance with internal credit policies, SOX controls, and external financial
regulations, upholding audit and legal standards critical to high-profile customer
engagements.
Supported month-end and quarter-end close processes by ensuring accurate posting and
reconciliation of large-scale corporate accounts, contributing to timely and accurate financial
reporting.
Delivered detailed reporting on aging balances, collections status, high-risk debts, unapplied
cash, and cash flow projections, providing critical insights to leadership for key corporate
portfolio management.
Maintained in-depth expertise in billing systems and ERP platforms (e.g., SAP, Oracle) to ensure
precise execution of billing and cash management aligned with corporate contracts, pricing,
and regulatory standards.

InvoicingOrder ManagementAccounts ReceivableDispute ResolutionOrder to Cash ManagementClient Relationship Management

Business Services Associate

Apr 2022 – Nov 2024 · 2 yrs 7 mos · Hybrid

Facilitated customer orders, tariff renewals, and contract management (Flex Pay) while ensuring 100% accuracy and SLA compliance.
Managed credit approvals, payment setups, disconnections, and special order approvals, contributing to successful onboarding for B2C clients.
Mentored new team members, developed SOPs, and drove root-cause fixes for recurring issues, automating key reports and continuously improving core processes.