Jul 2021 – Feb 2023 · 1 yr 7 mos · Bangalore Urban, Karnataka, India

• ● Developed the Insight Visibility System, which calculates and presents product insights in visual charts, empowering businesses to make
• data-driven decisions regarding their advertising campaigns and target audience selection.
• ● Created an Azure Resource Cost Tracking System to provide detailed cost reports for all cloud resources, giving stakeholders enhanced
• visibility and control over cloud spending.

Jul 2020 – Jun 2021 · 11 mos · Gurugram, Haryana, India

• ● Designed and implemented a system for automated document verification of drivers and vehicles, streamlining the onboarding process
• and ensuring compliance with regulatory requirements
• ● Integrated a chatbot with third-party platforms and personalized questionnaires to automate issue resolution, reducing the workload on
• the support team and providing instant customer assistance

Oct 2017 – Jul 2019 · 1 yr 9 mos

• ● Automated the handling of heavy and bulky item replacements, enabling customers to initiate replacements without customer service
• intervention.
• ● Contributed to the development of the 'Amazon Try Before You Buy' feature, enabling Prime members to conveniently try on clothing and
• accessories at home before purchase, resulting in an enhanced customer experience
• ● Technology: Java, C++, Spring Boot, Amazon Web Services, Microservices, MySQL

Jun 2015 – Sep 2017 · 2 yrs 3 mos