Mayank T.

Director of Engineering

South Delhi, Delhi, India17 yrs 6 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led engineering teams to architect scalable travel solutions.
Revamped search solutions achieving 99.99% uptime.
Transitioned to microservices, enhancing system reliability.

Stackforce AI infers this person is a seasoned leader in Travel Technology and E-Commerce with a strong focus on AI and system architecture.

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Skills

Core Skills

Engineering ManagementAi MlProduct VisionAgile MethodologiesSoftware ArchitectureTechnology ArchitectureSoftware ManagementSoftware Product ManagementBusiness Process Improvement

Other Skills

Amazon Web ServicesGenerative AIAgentic AIE-CommerceReal-time systemsElastic SearchProblem SolvingMicroservicesChaos TestingCI/CD PipelinesMonitoringSoftware DevelopmentCachingCode OptimizationsJava

About

As the Director of Engineering at MakeMyTrip since April 2024, I lead the development of highly reliable and scalable solutions to enhance travel experiences. By leveraging Amazon Web Services, generative AI, and agentic AI frameworks, the team has successfully delivered robust systems for Tours, Attractions, and Cruise Lines. Our focus on real-time systems and horizontal scalability ensures seamless and efficient customer journeys. With over a decade of experience in engineering leadership, I am dedicated to driving innovation and improving system efficiency. My leadership at Tata CLiQ involved re-architecting search solutions and revamping supply chain systems, resulting in enhanced performance and customer retention. My expertise lies in AI ML, generative AI, and cutting-edge technologies that empower teams and deliver impactful results.

Experience

17 yrs 6 mos

Total Experience

2 yrs 6 mos

Average Tenure

2 yrs 2 mos

Current Experience

Makemytrip

Director of Engineering

Apr 2024 – Present · 2 yrs 2 mos · Gurugram, Haryana, India · On-site

Led the engineering team at MakeMyTrip to architect and deliver Tours and attractions & Cruise lines of businesses with highly reliable solutions.
Leveraged Amazon Web Services to develop real-time systems that scale horizontally, improving travel experiences for customers.
Leveraged generative AI for increased engineering efficiency, coding pace, and reviews.
Leveraged MCP server and AI agentic frameworks for delivering the latest chat solutions.

Amazon Web ServicesGenerative AIAgentic AIEngineering ManagementE-CommerceAI ML

Tata cliq

Director of Engineering Tata Cliq

Dec 2021 – Mar 2024 · 2 yrs 3 mos · Delhi, India · Remote

Led the re-architecture of the search solution from solr to Elastic Search, achieving 99.99% uptime and 150ms response time for 1k searches per second.
Implemented a self-learning model for user query intent, including spell check, auto suggestions, and dynamic facets.
Revamped legacy supply chain system to enhance user journey and increase return customer count drastically.

Elastic SearchAgile MethodologiesProblem SolvingBusiness Process ImprovementProduct Vision

Tokopedia

2 roles

Head Of Engineering

May 2021 – Dec 2021 · 7 mos

Led the transition from monolith to microservices architecture, increasing system reliability and revenue.
Implemented Chaos Testing, CI/CD Pipelines, Monitoring, and AB Testing to improve SDLC processes.
Collaborated with cross-functional teams to move machine learning models into production for better customer service.

MicroservicesChaos TestingCI/CD PipelinesMonitoringProduct VisionAgile Methodologies

Principal Technical Architect

May 2020 – Apr 2021 · 11 mos

Transformed legacy system into a solid & scalable platform by following best practices in software development.
Implemented caching and code optimizations to achieve high scales across search services, increasing QPS by over 30%.
Upgraded golang version and elastic search with zero downtime to enhance system performance.

Software DevelopmentCachingCode OptimizationsSoftware ArchitectureTechnology Architecture

Chegg inc.

2 roles

Senior Software Engineering Manager

Jan 2020 – Apr 2020 · 3 mos · New Delhi Area, India

Led technical hiring team to build a team of 15+ engineers, driving design discussions for resilient and scalable code.
Managed vendor relationships with AWS, monitoring tools, and third-party applications, utilizing Java, Spring, and other technologies.
Spearheaded technology initiatives at Chegg, aiding in the adoption of solutions across engineering teams.

JavaSpring FrameworkVendor ManagementSoftware ManagementSoftware Product Management

Software Engineering Manager

Nov 2017 – Dec 2019 · 2 yrs 1 mo · New Delhi Area, India

Led technology initiatives to enhance high availability across Chegg products.
Retired legacy systems and re-architected Catalog, Inventory, Sourcing, and Warehouse services.
Created a Realtime discovery platform based on model graph for product life cycle completion.

High AvailabilityRe-architectingReal-time SystemsSoftware ManagementBusiness Process Improvement

Sirionlabs

Technical Lead

Jan 2017 – Jun 2017 · 5 mos · Gurgaon, India

Project scope, planning, requirement specification/analysis, defining the architecture, recruitment, team management and mentoring.

Project PlanningRequirement SpecificationTeam Management

Customerxps

3 roles

Engineering Manager

Promoted

Oct 2014 – Dec 2016 · 2 yrs 2 mos · Bengaluru Area, India

Led engineering teams in coding and design enhancements to achieve high availability, security, and scalability for messaging infrastructure remodeling.
Managed production support for over 5 major customers, including ICICI, Axis, and Bank of Baroda, ensuring top-notch service delivery.
Spearheaded project scope, planning, architecture definition, recruitment, and team management for successful project execution at CustomerXPs.

Messaging InfrastructureProduction SupportProject Management

Senior Software Engineer Platform

Promoted

Jul 2012 – Sep 2014 · 2 yrs 2 mos · Bengaluru Area, India

Enhanced platform performance by fine-tuning system parameters, including OS and JVM tuning.
Developed efficient logging and thread management for distributed deployment manager.
Implemented in-house solutions for banking data centers, optimizing application throughput.
Collaborated with teams to optimize database, network, and system resources for high performance.

System OptimizationDistributed Deployment

Software Developer Platform

May 2011 – Jul 2012 · 1 yr 2 mos · Bengaluru Area, India

Developed platform components for non-cloud-based solutions for banking fraud detection software.
Optimized communication using TCP protocol for enhanced performance.
Built a highly scalable server for bank data centers, ensuring high availability and optimized I/O.

Fraud DetectionServer Optimization

Informatica

Software Engineer

Feb 2011 – May 2011 · 3 mos · Bengaluru Area, India

Involved in Design, development, testing, and support for Informatica Power Center(an ETL tool) Developer.

ETL Tool Development

Ibm india software lab private limited

Associate Software Engineer

May 2007 – Dec 2010 · 3 yrs 7 mos · Bengaluru Area, India

Developed and tested projects in Information Management at IBM India Software Lab, specializing in Master Data Management and Cloud Computing Data As A Service.
Collaborated on India Rule set management using Data Stage and Quality Stage for efficient rule engine implementation.
Supported various projects over three years, contributing to the success of the team and company.

Master Data ManagementCloud Computing