May 2024 – Present · 2 yrs 1 mo

• Managed mortgage solution project, handling client calls, and ensuring smooth bug resolution. Supported over 100+ subscriber organizations for the client. I led and mentored junior developers and ensured that tasks were delivered on time and withing scope.

May 2023 – May 2024 · 1 yr

• Designed and created a bespoke chat interface using Salesforce's Lightning Web Component framework, seamlessly integrating Twilio for real-time messaging functionality, enhancing customer engagement.
• Developed and implemented reminder functionality for birthdays, enhancing user experience and engagement. Automated integration with handwritten cards, streamlining the process and ensuring timely delivery of personalized greetings.
• Successfully orchestrated an end-to-end Continuous Integration and Continuous Deployment (CI/CD) pipeline, automating the build, testing, and deployment of project code, ensuring efficient software delivery and robust quality assurance.
• Delivered timely and effective client support, promptly addressing urgent requests and troubleshooting issues, fostering strong client relationships and satisfaction.

Jul 2021 – May 2023 · 1 yr 10 mos

• Created Modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
• Exposure to drafting and implementing different processes and have been actively involved in client projects.
• Having a great experience with all the stages of SDLC including designing, developing, testing, and rolling out complex Salesforce features.
• Proficient in Salesforce developer toolkit including Apex Classes, Apex Triggers, LWC, and Integrations.
• Integrated the REST Web Services for extracting the data from external systems to display on the pages of Salesforce.com.
• Designed and Implemented Custom Approval Process to accommodate client’s requirements.
• Designed and developed custom LWC.
• Proficient in writing Test Classes to achieve maximum test coverage.
• Worked on Financial Domain Products (CL Origination, CL Loan, CL Market Place, CL Collection).
• Experience working with version control systems like GIT and CI/CD processes.

Jan 2021 – Jun 2021 · 5 mos

• Developed code fixes and enhancements for inclusion in future code releases and patches.
• Worked with all the standard objects like Accounts, Contact, Leads, Opportunity, Case, Products, Assets, and Tasks.
• Hands-on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Implemented workflow and created custom objects and their related reports/ dashboards to hide data access from other profiles across the organization.
• 105 Trailhead badges and 89125 points.