Jan 2024 – Present · 2 yrs 4 mos · Hybrid

Jan 2024 – Jun 2024 · 5 mos · Hybrid

• Smooth and efficient delivery of services or products to customers while meeting quality standards, deadlines, and cost-effectiveness
• Building a high-performing team of exceptional individuals.
• Managing end-to-end product delivery with precision and timeliness.
• Overseeing internal Key Performance Indicators (KPIs) to measure and improve team and product performance.
• Optimizing and Implementing processes, managing budgets, and aligning operations with the organization's strategic goals to maintain an agile, lean, and efficient organization and to drive the overall success.

Sep 2023 – Dec 2023 · 3 mos · India · Hybrid

Jun 2022 – Sep 2023 · 1 yr 3 mos · Jaipur, Rajasthan, India · Hybrid

• Portfolio Management and Delivery - Successfully managed the delivery and deployment of our digital platform valued multi million dollar for a prominent client in the commercial cruise sector, resulting in significant enhancements to customer experience and operational efficiency.
• Gained invaluable working experience during the launch of the first ship of the fleet of four, for a pioneering client entering the cruise industry as a disruptor. Spearheaded the launch of two more ships in consecutive years.
• Leveraged strategic insights and hands-on involvement to ensure seamless operations and efficiency. Adept at navigating complex project landscapes and fostering collaboration among diverse stakeholders to drive innovation and achieve exceptional results.
• Utilized Lean-Agile practices to streamline processes, eliminate waste, and promote continuous improvement, resulting in increased efficiency and delivery of high-quality products.

May 2018 – Jun 2022 · 4 yrs 1 mo

• Successfully led a team of 10+ Product Owners in driving the product requirement elicitation stages. -Demonstrated expertise in overseeing the complete product lifecycle, ensuring alignment with business objectives and customer requirements.
• Cultivated strong stakeholder relationships and fostered cross-functional collaboration to deliver high-quality products within budget and on schedule.
• Led the planning and execution efforts on a quarterly basis for the partner development team, driving efficient and successful project delivery.

Jan 2014 – Apr 2018 · 4 yrs 3 mos

• Travelling to our headquarters in Orlando, Florida to help our Sales and Executive team with Business Proposals and Client Meetings.
• Executing Strategic Pilot Programs to showcase an innovating and path-breaking vision using leading technology and concepts, conducting presentations and demonstrations for a group of stakeholders
• Project Management and Process Improvement, managing and monitoring projects running on Agile and Scrum model
• Project Team Management- Coordination between business and technology stakeholders and team to drive the project to a successful completion
• Estimation and Planning- Effort Estimations and Resource Planning, Preparing and Completing Action Plans that take into account all requirements, milestones and deliverables associated with the product/service
• Documentation- Documentation of artefacts like RFPs, Vision Statements, Solution Overviews, High Level Requirements Documents, User Stories, Business Cases, Closure Reports and Business Presentations
• Responsible in delivering project benefits defined by the business on time within budget whilst adhering to organisational quality standards and key performance indicators
• Maintaining Program Schedules and Status Reporting- Keep management informed about program progress, status, milestones delivery, impediments and risks
• Mitigation of Project Risks - Work with teams to come up with plan to mitigate risks and impediments
• Recruitments - Help with recruitment for different positions

Oct 2012 – Dec 2013 · 1 yr 2 mos

• Was responsible for requirements elicitation and user interface design of numerous web and iPad/iPhone/Android customized apps for leading clients in Cruise lines, Aviation and Logistics Industry.
• Core responsibilities included Estimation and Planning , Requirement Elicitation, Building Wireframes and Prototypes, Functional Testing, RFPs, , Existing System Analysis and Training
• Involved in Architecture Design and discussions, experience in implementing SOA principles for projects
• Defined Processes around Release Management, Incident Management and Issue Tracking.
• Documented Knowledge Base for portfolios of multiple clients
• Acted as Scrum Owner for multiple projects and simultaneously managed a team of business analysts

Jul 2012 – Oct 2012 · 3 mos · Pune/Pimpri-Chinchwad Area

• Worked with a leading bank in UK for EOD and Intraday Sweep product Solution and Implementation

Apr 2011 – Jun 2012 · 1 yr 2 mos · Pune/Pimpri-Chinchwad Area

• Client: Barclays, UK
• Team Size: 20
• Skills: Requirement Elicitation, Feasibility Analysis, High-Level Design
• Process: Knowledge Transfer, Configuration Control, Defect Prevention
• Worked on various development and enhancement projects (Mainframe based), for Barclay's Customer Liquidity Management (CLM) application.

Nov 2009 – Mar 2011 · 1 yr 4 mos · Pune/Pimpri-Chinchwad Area

• Client: Barclays, UK
• Team Size: 15
• Involved in several development and enhancement projects and change requests in the field of commercial banking for Barclays Bank, UK. Responsibilities involved

Aug 2011 – Nov 2011 · 3 mos · Poole,UK

• Requirement Elicitation, High Level Design, Planning for a global release of an existing product.
• Interaction with several vendors and teams involved in the global rollout project.
• Knowledge transfer to offshore team.
• Represented Infosys in client meetings and seminars for solution design, scoping and planning.

Sep 2010 – Dec 2010 · 3 mos · Poole,UK

• Managed Onsite- Offshore coordination for a team of 20 people.
• Single point of contact for all client queries and interaction.
• Managed client calls, meetings and seminars
• High Level Design of a development project
• Implementation Support

Jun 2009 – Sep 2009 · 3 mos · Pune/Pimpri-Chinchwad Area

• Client: Bloomberg, USA
• Team Size: 20
• Project involved data classification of legal cases in the field of US Law. My experience here was mainly focused on Classification of case studies, Categorization of database and Various statistical analysis

Jan 2008 – Jun 2008 · 5 mos · Greater Lyon Area

• Research in the area of Electroacoustic simulation of Cochlear Implants

May 2007 – May 2007 · 0 mo · Greater Jaipur Area

• Training in the field of Electronic energy meter, hybrid micro circuits and PCBs.

Jun 2006 – Jun 2006 · 0 mo · Greater Bhopal Area

• Practical training in the field of short circuit testing of power equipments and other associated tests.