Jan 2016 – Mar 2021 · 5 yrs 2 mos · London, United Kingdom

• James Lewis has been actively placing professionals since 2005, helping our candidates achieve career success with organisations from Fortune 500 to small independents.
• James Lewis specialise in recruitment solutions through the supply of permanent, temporary and contract professionals into a wide range of disciplines across our three specialist markets:
• Transport – Bus, Rail and HGV
• Construction
• FMCG
• Long-term partnerships are the foundation of our business, so the need to build and maintain strong relationships with our clients and candidates is of great importance. Our partnership approach provides a mutually beneficial environment where trust, investment innovation and the ability to adapt are key.
• At the heart of our core values is a commitment to do the right thing for our customers, candidates and our people.
• We believe that the key to all of this is excellent customer service and providing our clients, employees and contractors with the support they require to perform to the best of their capabilities.

Oct 2013 – Dec 2015 · 2 yrs 2 mos · London, United Kingdom

• Fusion People are ambitious; our goal is to be the largest independent specialist recruitment consultancy within the next 5 years - delivering better, faster and more cost effective results. Established late 2003, we already employ over 200 people across the globe and turnover in excess of £40 million. Getting the right people, with the right skills and abilities, can have a huge impact on the success of your projects; which is why our focus is always on finding you high-calibre individuals who will genuinely add value to your company. Working as a resourcer/recruitment consultant I am responsible for the following duties:
• Sourcing and selecting best talents from the market
• Selecting candidates by conducting detailed phone interview
• Identifying skills to match appropriately vacancies
• Sourcing candidates through different channels including:
• online databases and job boards, Fusion People databases
• social networking
• cold calling and headhunting
• Gaining sales leads through references, candidate calls and interviews
• Uploading documents to the internal database, taking into account all the necessary company procedures required for the appropriate evidence requirements
• Reporting to the consultants and chase the outstanding QA documents on a weekly basis
• Dealing with general queries relating to contracts, pay, logistics
• Problem Finding/ Problem Solving

Apr 2013 – Oct 2013 · 6 mos · London, United Kingdom

• Responsibilities:
• The purpose of the role is to convert incoming calls into sales whist maximising customer delight
• To meet and exceed minimum individual sales targets, for example connections, conversion, as well as any others that may be informed by the Senior Sales Managers
• To keep up to date with all current promotions and product knowledge whilst maintaining strict impartiality and integrity when selling to customers
• To use the solve approach to provide customers with the right product recommendation to meet their needs and actively drive the solve approach forward within the team
• To ensure a consistently high standard of customer satisfaction is achieved in every call
• To gather ideas and methods to improve sales within the team and department as a whole and feedback this information to the Team Manager

Feb 2007 – Mar 2013 · 6 yrs 1 mo · London, United Kingdom

• Responsibilities:
• Ensuring that all age groups have sufficient and appropriate football kit
• Keeping record of all kit issued to teams
• Liaising with executive with regard to new kit purchase
• Procurement of required equipment
• Assisting reserve and first team training sessions and matches
• Managing temporary staff
• Solving some logistical problems