Mohammad Faisal

CEO

Delhi, India16 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in ATM parts assembly and troubleshooting.
Strong background in procurement and inventory management.
Proven track record in ensuring product quality and SLA compliance.

Stackforce AI infers this person is a skilled professional in the Consumer Electronics and Telecommunications sectors.

Contact

Skills

Core Skills

Technical AbilityProduct QualityProcurementInventory PlanningTechnical SupportTroubleshooting

Other Skills

Service-Level Agreements (SLA)Production ExecutionComputer RepairMultifunction DevicesConsumer ElectronicsRowingNatural Language UnderstandingNetwork Troubleshooting ToolsRAW ProcessingHistoryTelecommunications SystemsRaw MaterialsLCD TVATMsTelephony

About

SPC International

Experience

16 yrs

Total Experience

4 yrs 2 mos

Average Tenure

9 yrs 1 mo

Current Experience

Spc international (india) pvt ltd.

Team Lead

Apr 2017 – Present · 9 yrs 1 mo

Co-ordination with customer for modules needed by them to meet their AMC demands with Banks. Spares and production planning as per customer forecast. Procurement of spares and pull push shipment as per requirements. Ensuring SLA has been meeting as per agreement. Ensuring good quality of the products under repair process. Assembling, Repair & testing of all ATM Parts like Presenter, Pick Module, Printer, Card reader etc. Troubleshooting of all ATM errors.

Technical AbilityProduct QualityService-Level Agreements (SLA)Troubleshooting

Enovatek technology services (india) pvt ltd.

Senior Services Engineer

May 2014 – Mar 2017 · 2 yrs 10 mos

Planning of Raw material utilize for repairing of ATM parts based on the past history of servicing, lead time of the material, MOQ etc. Purchase of Raw material –Indigenous & Import. Plan and manage the production for repaired parts as per requirements from NCR. Keeping the control on inventory is suing to the production and processor. Plan the inventory for the project order based on information from customer.

ProcurementInventory PlanningProduction Execution

Enovatek technology services india p ltd

Sr. Engineer

May 2014 – Feb 2015 · 9 mos · New Delhi Area, India

Hcl infosystems ltd

2 roles

Customer Support Engineer

Apr 2010 – May 2014 · 4 yrs 1 mo

Service Engineer

Apr 2010 – May 2014 · 4 yrs 1 mo

Hands on experience in component level repair of computer, laptop motherboard and TFT Monitor, HDD, SMPS, ODD, Mouse and other computer items. Provide technical support to other engineers. Analyzing, troubleshooting, and repairing computers/ Laptops, hardware, software and peripherals. Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals. Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.

Technical SupportTroubleshootingComputer Repair