Mar 2017 – Nov 2017 · 8 mos · Gurugram

Dec 2015 – Mar 2017 · 1 yr 3 mos

• Reviewed current business practices and recommended solutions for higher efficiencies. Such as evaluating succession plans, preparing for growth or reductions in force.
• Played an integral role in evaluating compensation and performance and creating recommendations to drive higher productivity.
• Established successful relationships with C-level and management to enable change and drive employee engagement.
• Driving inter entity / portfolio company integration from HR policies & processes implementation point of view
• Facilitating the company’s employee annual performance review cycles.
• Managing and monitoring poor performance of staff, across critical levels, by tracking and auditing employee performance every quarter, assisting Managers with development planning, performance improvement and separation plans.
• Facilitate business leaders for designated teams/functions in managing and delivering programs around organization change, organization effectiveness and employee engagement.
• Liaison as single point of contact for business/stakeholders between Talent Acquisition, Training & Talent Management teams.
• Compensation benchmarking for all new hires, to ensure parity with old and new hires.

Sep 2014 – Dec 2015 · 1 yr 3 mos

Jan 2013 – Jul 2014 · 1 yr 6 mos

• Managing the overall recruitment delivery for North 1 (Noida – 2 locations) with a monthly influx between 600 - 700 joinings spread across Front-Line (entry level positions) and Support Functions.
• Currently managing a team of 14 HR resources distributed across recruitment, payroll & other ER/HR activities in the centre.
• Set-up the whole Human Resources team, introduced best practices both in terms of hiring & employee engagement.
• Represent HR function in all business reviews/client meeting and capacity planning.
• Responsible for centre’s growth from Head Count perspective, which has increased multiple folds in the last 2 years, from the headcount of 100 employees – 2500 across different processes in Noida.
• Liaison with the Business Development & Transition’s team while pitching for new business, specially around bidding - filling RFI (Request For Information) & RFP’s (Request For Proposal), salary budgeting & hiring cost/resource hiring cost.
• Driving results by channelizing the internal sourcing engines strictly through no/low cost methods such as employee referrals, job fairs, college drives, win-back drives etc. Have also initiated the pilot for tele-callers within the HR function, which essentially helped us in increasing the daily walk-in/foot-fall, with a higher conversion ratio.
• Develop recruiters to be aligned with Best-In-Class Recruiter profile and ensure recruiters are presenting top quality candidates to deliver best in class hires.
• Effectively lead projects and provides recruitment team opportunities to engage and drive projects.
• Have designed and implemented the IJP process across various verticals within the centre. As a success to the model, we absorbed 6 employees into HR function, who are now full-time recruiters.

Jul 2012 – Jan 2013 · 6 mos

Sep 2011 – Jul 2012 · 10 mos

Sep 2010 – Sep 2011 · 1 yr

• Responsible for End to End Recruitments, Process Delivery...

Jan 2007 – Sep 2010 · 3 yrs 8 mos

• arvato is a part of the Bertelsmann Group which is the world's most International Media and Services Enterprise with subsidiaries in more than 60 countries. Companies like Sony-BMG, Direct group, Random House and any more.
• Arvato India (www.arvatoindia.com) is a 100% subsidiary to Bertelsmann group (www.bertelsmann.de)
• Managed the overall recruitment delivery including hiring for sales & pre-sales positions across key accounts like Microsoft (Microsoft Business Solutions), Nokia (mobile application solutions), Sybase (ERP & CRM), AutoCAD, and Acronis.
• Was responsible for recruiting, Regional Manager – Sales, Account Manager, Inside Sales Executives, Developer Solutions Sales Representative & Process Head for Microsoft.
• Was responsible for setting up the entire Inside Sales engine team for Microsoft & Sybase business – outsourced Tele-Sales engine (Pre-Sales & Technical Sales), which happened to be the largest revenue generating accounts for arvato India.
• The headcount was raised from the team of 10 – 110 people in the span of 2 years, for Microsoft (India) Inside Sales Business. This required dedicated head hunting from competitors like, Oracle, IBM, HCL Technologies & Comnet etc.
• Was additionally responsible for presenting client reviews from arvato, specifically around recruitment delivery. In addition to this, I was directly reporting into Microsoft SPOC from daily delivery of numbers.
• Strong experience in client and business unit engagements around planning and implementing recruitment strategies.
• Accountable for scaling up the recruitment effort for turn key projects (cradle to grave) for Bertelsmann.
• Organizing partner/vendor meetings/forums to calibrate screening, sourcing and hiring methodologies.

May 2006 – Dec 2006 · 7 mos

• Customer Account Management