Jul 2023 – Jul 2024 · 1 yr · On-site

May 2019 – Jun 2023 · 4 yrs 1 mo · On-site

• Handling Logistics, Warehousing & Documentation for Telangana, Andhra Pradesh, Madhya Pradesh and Chattisgarh. Managing 15+ yards and 100+ team across the 4 states.

Nov 2015 – Aug 2018 · 2 yrs 9 mos · Hyderabad Area, India

Jun 2013 – Feb 2015 · 1 yr 8 mos · Hyderabad Area, India

• Heading a team of 15 FTEs, preparing daily workload and coordinating the daily allocation of work.
• Ensure timeliness, accuracy and coverage of team production and compliance.
• Motivating the team to achieve high standards and KPI targets.
• Actively participating in the recruitment process of the new staff.
• Reviewing the performance of team members, giving recognition and appreciation.
• Ensuring all administrative and IT records are entered and updated correctly.
• Arranging & chairing weekly team meetings focused on targets & achievements.
• Resolving problems and issues arising within the team and implementing new initiatives.
• See to administrative work in managing the team including attendance, discipline and performance management.
• Monitoring standards and performance targets and preparing reports thereof.
• Providing prompt and accurate information on individual performance.
• Conducting performance appraisals on a half-yearly basis.
• Coordinates activities designed to train, develop and enhance team performance.
• Identify process/tool enhancement initiatives and liaise with technology team for development and implementation.
• Collaborate with Quality stakeholders to streamline quality feedback and optimize operational output.
• Promote team values of efficiency, productivity, quality and teamwork.
• Coordinate activities designed to train, develop and enhance team performance.
• Maintain business defined employee retention level for the team.
• Act as an escalation point for complex data related queries, production and technical issues.
• Configure new processes, and contribute to ongoing process by suggesting improvements.

Mar 2012 – Jun 2012 · 3 mos · New Delhi Area, India