Aug 2021 – Nov 2022 · 1 yr 3 mos

• Spearheaded the offshore Product marketing and data strategy "Call Plan and analytics" team for a two big pharmaceutical companies in the healthcare sector, achieving a 25% increase in market share for niche drugs in the cardiovascular and neurological market
• Conceptualized and developed actionable solutions by understanding clients business, problems, data and standard operating procedures, resulting in a 30% improvement in overall operational efficiency
• Developed training deliverables with storyboards for effective user training
• Built and implemented quality assurance best practices, resulting in a 40% reduction in data errors , improving data quality and proposing process improvements that saved 200 hours of manual effort per month
• Provided valuable insights to the project team, contributing to data-driven decision-making and identifying areas for further analysis that improved strategic decision-making
• Drove effective saas product alignment by identifying business objectives, prioritizing features and capabilities based on data governance policies,user experience, needs, and feedback, resulting in 25% increase in user satisfaction
• Communicated effectively with stakeholders, ensuring periodic status updates, issue resolution, and alignment of goals,timelines which fostered strong relationships and client satisfaction
• Demonstrated adaptability by embracing new initiatives and flexible approaches, driving business operations excellence and enhancing overall project success
• Contributed to technology, process, and analytical discussions, finalizing the approach/solution that streamlined processes and increase in project efficiency
• Ensured smooth operations of client business processes through data quality synthesis resulting in increased client retention
• Mentored and coached associates in the project teams, supporting their overall growth and career development, resulting in a 20% improvement in team performance and productivity

Aug 2020 – Aug 2021 · 1 yr

• Improved Order Fulfillment from 75.11% to 98.23% by transforming Oracle Order Management and implementing KPI Monitoring dashboard
• Enhanced equipment uptime significantly, rising from 89.36% to 96.86%, through the transformation of SAP Plant Maintenance system and the introduction of a KPI Monitoring dashboard
• Conducted research to evaluate the efficiency and effectiveness of various Strategy, goals and initiatives of an organization and Industry trends,market landscape, emerging technologies
• Engaged with customers from various industries such as retail, to lead adoption and success stories resulting in 20% increase of Capgemini products utilisation
• Develop and lead project strategy, roadmap, and evaluate business feasibility and Responsible for end-to-end program management
• Collaborate with pre-sales, sales, cross functional teams and other business units for sales, product strategy, RFP and implementation of data management features and product aligned with business objectives leading to 25% increase in win rates
• Involved in Process consulting for clients including ‘As-Is’ State Assessment, Business Capability/functional mapping, Process Mapping,Process Mining,FMEA/ Pain Point identification, ticket data analysis dashboard,Data modelling and Analytics using Tools like MS Excel/Power BI/Alteryx and Design Business Process refinement solutions from IT context to uplift Business KPIs
• Requirement gathering and presenting business case solutions, analysing and interpreting big data and creating visual dashboards for reporting, business development,RFP(PreSales) , Project Management purposes
• Understand clients’ goals, articulate business requirements, and translates end-user needs into solution requirements and Effectively prioritize work for the implementation team
• Stakeholder management

Apr 2019 – Jun 2019 · 2 mos · New Delhi Area, India

• Business Development and Revenue Management:
• Project Brief:
• Understanding and working closely with Business Development and Revenue Management Teams
• Objectives:
• To Generate leads and identify key properties which can be acquired to do business with OYO Rooms under SMART  Model
• To Increase the overall Realization of Bookings
• To Understand the Deals and the process of onboarding of the property till it becomes live and Pitch it to Prospective Customers
• To Drive some newly launched campaigns for the Revenue Management Team

Jan 2016 – Dec 2017 · 1 yr 11 mos · Gurugram, Haryana, India

• ETL Testing, SAP BODS Administration and Functional Testing:
• Validation of Data coming from different sources and systems such as Data warehouse, Data quality, Data integration, Data processing according to Business Requirements for a Major US Bank and Data profiling
• Preparation , Development and Execution of Test plans and cases for a Major US Bank
• Involved in Functional testing team from Offshore and was doing Requirement Analysis, Construction, Test Data Conditioning, Test Execution and Defect Tracking as part of Test Management Tool.
• Coordinated with team to get the defect fixes and retested those defects.
• Developed and documented software testing plans.
• Executed, analyzed and documented results of software application tests and information systems tests.
• Developed and implemented software and information system testing policies, procedures and scripts.
• Identified, reported, tracked and proposed solutions to product/application defects.
• Gathered and documented users’ requirements.
• Analyzed, evaluated and synthesized technical information to design, develop, test.
• SAP BODS Administration and Support-
• Involved in ensuring smooth flow of data across different domains through ETL (BI) Application Tool in an SAP BODS Administration and Support Role for a Major US based MNC selling Agricultural Solutions
• Main Roles and Responsibilities Included but not limited to:
• Incident Management of Failed jobs using BMC Remedy Tool and Resolution within SLA's
• RCA of failed jobs
• Handling all the Access and security related issues through Service Requests
• Updation of the Application as well as related servers
• Cloud Migration Activities
• Worked On Change Requests (CRQs) and jobs migration

Jun 2014 – Jul 2014 · 1 mo · Jaipur, Rajasthan, India

• Study on Basic Electrical Infrastructure in a Telecom BTS( Base Transceiver Station).

Jun 2013 – Jul 2013 · 1 mo · Noida, Uttar Pradesh, India

• Study on Assembling of LED Lamps