Monali kumari

Operations Associate

Jamshedpur, Jharkhand, India4 yrs 10 mos experience

Key Highlights

  • Proficient in multiple Practice Management Systems.
  • Strong in HIPAA compliance and patient data management.
  • Adept at handling high-volume verifications efficiently.
Stackforce AI infers this person is a Healthcare professional with strong skills in patient data management and insurance verification.

Contact

Skills

Core Skills

Insurance Eligibility VerificationPatient Data ManagementCustomer ServiceReporting Accuracy

Other Skills

Cascading Style Sheets (CSS)Client ServicesCommunicationCustomer Service RepresentativesCustomer SupportDSNDentrixDentrix AscendEaglesoftEnglishExpress.jsFront-End DevelopmentFuseHIPAA complianceHTML

About

Detail-oriented Dental Verification Specialist with 1 year of experience in insurance eligibility verification, benefits coordination, and patient data management. Proficient in multiple Practice Management Systems (Open Dental, Eaglesoft, Fuse, Sensi, Dentrix, Dentrix Ascend, DSN) and skilled in Smartsheet for workflow tracking. Adept at communicating with insurance providers, patients, and dental office staff to ensure accurate coverage details and smooth billing processes. Strong in HIPAA compliance, problem-solving, and time management, with a proven ability to handle high-volume verifications while maintaining accuracy and efficiency.

Experience

4 yrs 10 mos
Total Experience
1 yr 8 mos
Average Tenure
1 yr 6 mos
Current Experience

Technocraze computing solution pvt ltd

Dental Insurance Verification Specialist

Dec 2024Present · 1 yr 6 mos · Noida, Uttar Pradesh, India · Hybrid

  • Detail‑oriented Dental Verification Specialist with 1 year of experience in insurance eligibility verification, benefits coordination, and patient data management. Proficient in multiple Practice Management Systems (Open Dental, Eaglesoft, Fuse, Sensi, Dentrix, Dentrix Ascend, DSN) and skilled in Smartsheet for workflow tracking. Strong in HIPAA compliance, problem‑solving, and time management with proven ability to handle high‑volume verifications efficiently.
insurance eligibility verificationbenefits coordinationpatient data managementOpen DentalEaglesoftFuse+8

Qconnect solutions limited

Customer Care Executive

May 2023Nov 2024 · 1 yr 6 mos · India · On-site

  • Identified issues quickly and provided effective solutions
  • Managed customer escalations and improved trust and loyalty
  • Guided customers through processes with clarity and patience
customer serviceissue identificationcustomer escalation managementprocess guidance

Unitel

MIS Coordinator

Jun 2021Apr 2023 · 1 yr 10 mos · Indore, Madhya Pradesh, India · On-site

  • Developed dashboards for real-time insights
  • Improved reporting accuracy and compliance
  • Streamlined data processes, boosting efficiency by 30%
dashboard developmentreporting accuracydata process streamlining

Education

THE GRADUATE SCHOOL COLLEGE FOR WOMEN, JAMSHEDPUR

Master's degree

Aug 2018Nov 2020

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