Monish Naidu — Operations Associate

I am an HR Operations professional with 6+ years of experience across Hire-to-Retire (H2R) processes, Workday case management, onboarding, documentation, stakeholder communication, and SLA-driven service delivery. I have processed 1,500+ HR cases annually with 98% SLA adherence and led a 10-member HR operations team to improve accuracy and productivity by 22%. My work in HR has strengthened my skills in candidate assessment, data management, compliance (GDPR), process improvement, and operational excellence. Previously, my experience in Customer Success enabled me to build strong communication, engagement, and relationship-management skills by supporting 70+ clients and resolving high-volume interactions with a 95–97% quality score. This taught me how to create positive candidate experiences and collaborate effectively with cross-functional teams. I am passionate about recruiting, talent acquisition, and helping people discover opportunities that align with their goals. I’m now transitioning into a Talent Acquisition/Recruiter role where I can combine my HR, candidate experience, stakeholder management, and data-driven decision-making skills to support high-impact hiring. Always learning. Always improving. Always people-first.

Stackforce AI infers this person is a skilled HR Operations and Customer Success professional with a strong focus on process improvement and compliance.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 4 mos