Mukesh Kumar — Operations Associate
I am an Inbound Customer Service Representative at Tech Mahindra, a leading provider of digital transformation and business reengineering solutions. In this role, I use my web development skills to support and satisfy customers across various domains and platforms, such as e-commerce, banking, and education. I troubleshoot and resolve technical issues, as well as create and update web pages and applications for the company and its clients, using Python and other tools and technologies. I have successfully handled multiple projects and tasks, delivering high-quality results and feedback. I am also pursuing my Bachelor's degree in Computer Programming, Specific Applications at Manipal University Jaipur, where I am learning the latest trends and techniques in the field. I am passionate about growing professionally and personally, and my goal is to become a successful web developer and contribute to the digital transformation of businesses and society.
Stackforce AI infers this person is a Customer Service Representative with web development skills in a B2C environment.
Location: Noida, Uttar Pradesh, India
Experience: 3 yrs 11 mos
Skills
- Customer Service
Career Highlights
- Proficient in web development and customer service.
- Experienced in troubleshooting technical issues.
- Pursuing a Bachelor's degree in Computer Programming.
Work Experience
Teleperformance
International Chat support (1 yr 4 mos)
Tech Mahindra
Customer Service Specialist (1 yr 7 mos)
Conneqt Business Solutions Limited
Customer Service Representative (1 yr)
Education
Bachelor's degree at Manipal University Jaipur