Mukesh Kumar

Operations Associate

Noida, Uttar Pradesh, India3 yrs 11 mos experience

Key Highlights

  • Proficient in web development and customer service.
  • Experienced in troubleshooting technical issues.
  • Pursuing a Bachelor's degree in Computer Programming.
Stackforce AI infers this person is a Customer Service Representative with web development skills in a B2C environment.

Contact

Skills

Core Skills

Customer Service

Other Skills

ChatCommunicationMicrosoft ExcelTime ManagementActive ListeningBcaData SciencePython (Programming Language)Skilled Multi-taskerTally ERPOnline SupportMicrosoft OfficeWeb DevelopmentMicrosoft WordMicrosoft PowerPoint

About

I am an Inbound Customer Service Representative at Tech Mahindra, a leading provider of digital transformation and business reengineering solutions. In this role, I use my web development skills to support and satisfy customers across various domains and platforms, such as e-commerce, banking, and education. I troubleshoot and resolve technical issues, as well as create and update web pages and applications for the company and its clients, using Python and other tools and technologies. I have successfully handled multiple projects and tasks, delivering high-quality results and feedback. I am also pursuing my Bachelor's degree in Computer Programming, Specific Applications at Manipal University Jaipur, where I am learning the latest trends and techniques in the field. I am passionate about growing professionally and personally, and my goal is to become a successful web developer and contribute to the digital transformation of businesses and society.

Experience

3 yrs 11 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr 4 mos
Current Experience

Teleperformance

International Chat support

Jan 2025Present · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

ChatCommunicationCustomer Service

Tech mahindra

Customer Service Specialist

Jun 2023Jan 2025 · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

ChatMicrosoft ExcelCustomer Service

Conneqt business solutions limited

Customer Service Representative

Aug 2021Aug 2022 · 1 yr · Noida, Uttar Pradesh, India

ChatCommunicationCustomer Service

Education

Manipal University Jaipur

Bachelor's degree

Feb 2023Mar 2026

Stackforce found 100+ more professionals with Customer Service

Explore similar profiles based on matching skills and experience