Muskan Chitlangia

Business Development Executive

Hyderabad, Telangana, India3 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Achieved 10x growth in content views.
  • Launched successful referral program generating ₹10 crore.
  • Co-founded a profitable handmade gifts business.
Stackforce AI infers this person is a Marketing and Data Analytics professional with a strong focus on digital strategies.

Contact

Skills

Core Skills

Performance MarketingSeoContent MarketingSocial Media MarketingMarket ResearchMarketing StrategyDigital MarketingEvent ManagementSupply Chain ManagementData ManagementCustomer ServiceEntrepreneurship

Other Skills

A/B TestingAmplificationAnalytical SkillsBTL ActivationsBankingBanking ServicesBrand CollaborationBrand Film Brief CreationBrandingBudget ManagementCRM IntegrationClient ManagementCollaborative Problem SolvingCommunicationCommunity Management

About

An artist turned marketeer—problem solver passionate about turning data into stories that drive actionable insights and measurable results. I thrive on building strategic partnerships, refining funnels for maximum impact, and leading teams with empathy to create outcomes that matter. Driven by a strong focus on content marketing, branding, and innovative strategies, I aim to transform challenges into opportunities and leave a lasting impact.

Experience

3 yrs 1 mo
Total Experience
1 yr 6 mos
Average Tenure
2 yrs 1 mo
Current Experience

Juleo

Content and Social Media Marketing

Jun 2024Present · 2 yrs · Gurugram, Haryana, India · Remote

  • Achieved 11.64M reach, 133.9K profile activity, & 4120 followers on the account within 2 months from the launch
  • Led zero-budget brand partnerships that received over 13.7K impressions each with boAt, Clovia, Rapido, & Uber
  • Strategized a meme marketing campaign & a macro influencer collab to target a specific audience for app installs
Brand CollaborationStrategic CommunicationsStorytellingCreative Concept DesignContent MarketingSocial Media Marketing+3

Giridhari homes

Marketing Manager

May 2024Present · 2 yrs 1 mo · Hyderabad, Telangana, India · On-site

  • Strategically managed a ₹20 lakh monthly marketing budget, increasing ROI by 36% through funnel optimization by more lead generation, negotiation with leading real estate portals (Magicbricks, Housing.com, Estate Dekho)
  • Launched a referral program, generating ₹10 crore additional revenue in 2 months through customer acquisition
  • Led a cross-functional 5-member team, creating a lead sourcing mechanism and maintaining 4QT CRM
  • Optimized performance marketing campaigns through A/B testing which reduced CPL from 350 to 137 on Meta Ads
  • Created and analyzed content, leveraging data to track performance metrics, achieving 330k views (10x growth)
  • For a new project launch, crafted and implemented go-to-market strategy using storytelling in 3 phases across traditional and digital channels, achieving 56.4K reach & securing 3 pre-purchase agreements
  • Executed BTL marketing strategies, including hoardings & exhibition stalls and forged 5+ vendor partnerships
  • Implemented an SEO strategy with keyword research and on-page & off-page optimization, & site improvements
Lead GenerationCRM IntegrationWhatsApp MarketingA/B TestingBudget ManagementAnalytical Skills+14

Nini's kitchen

Social Media and Content Marketing

Sep 2023Sep 2023 · 0 mo · Ahmedabad, Gujarat, India · Hybrid

  • Worked for sisten brand: Niro by Nini's
  • Spearheaded a month-long Social Media and Content marketing campaign aimed at elevating brand awareness & digital interaction
  • Boosted followers by 300 (1600 total) & profile visits by 280% (7.5k); achieved 100% growth in reach (143K), impressions (100K), engagement (26,508 total likes), and a CPC of 0.70 in a limited budget of INR 2k
  • Developed a comprehensive content strategy with various content formats, and effectively ran 3 ads using Meta Ads on Instagram
Meta AdsContent MarketingPaid Social Media AdvertisingSocial Media Marketing

Tata trusts

Rural Immersion

Sep 2023Sep 2023 · 0 mo · Dahod, Gujarat, India · On-site

  • Conducted in-depth interviews with CInI Members & villagers to gain an understanding of objectives & implementation strategies
  • Led 45+ personal interviews and 5+ FGDs in 18 villages and evaluated organizational initiatives, offering crucial community insights
  • Conducted an ethnographic study to understand rural community issues and lifestyle for rural branding, communication & marketing
  • Produced 40+ case studies and conducted qualitative analysis, and provided valuable insights and recommendations
  • Managed 3 key programs: Lakhpati Kisan Yojna 2.0, Menstrual Hygiene Management, Water Sanitation Program
Rural MarketingBrandingEthnographic ResearchMarket Research

Lizord

Brand Strategy Intern

Jul 2023Aug 2023 · 1 mo · Gurugram, Haryana, India · Remote

  • Conducted market research for Foxy, and designed "Dumb Ways to Buy" campaign, supported by 3 tailored brand film briefs
  • Pitched a positioning strategy with a detailed Pre Production deck for Westside to target Gen-Z
  • Executed a strategy for Instagram Reels with Caprese, VIP to showcase their 20 best selling bags through 3D animation
  • Performed pre-ad testing for Ray-Ban, subsequently presented 2 ad film ideas & a Pre Buzz OOH campaign to enhance visibility
Market ResearchPositioning (Marketing)Brand Film Brief CreationCreative Campaign DevelopmentPre-productionPre ad testing+2

Repos energy : fuelling possibilities

Marketing Intern

Apr 2023Jun 2023 · 2 mos · Pune, Maharashtra, India · On-site

  • Developed and executed 5 PPC campaigns on Facebook Ads for better targeting using previous campaign data
  • Achieved a 56% improvement in conversion rates by generating 690 leads through a remarketing campaign with a reach - 58545, Impression - 88539, CPL - Rs.13.26, and CTR - 1.77% for DATUM - Diesel ATM, a product of fuel ecosystem
  • Strategized and designed a comprehensive traction book aimed at fostering personal and professional growth among 300 employees
  • Prepared individual B2B customer journeys for each department after having 15+ meetings and delivered brand assets
  • Leveraged marketing automation & CRM systems - Zoho, to implement communication hygiene & lead nurturing practices with CTAs
  • Evaluated the effectiveness with the metrics of an open rate between 41.7% and 56.3% and a clickthrough rate of 29.8%
  • Closed the sales of DATUM - Diesel ATM that generated Rs.7 lakhs revenue in a span of one month
  • Onboarded more clients by pitching to 100+ leads and conducting one-to-one consultations with 10+ clients
  • Developed a reel that garnered a view count of 4338+ and promoted it, leveraging relevant hashtags & engaging captions
  • Led the conceptualization of “Possibilities Podcast” and developed a content strategy including topic selection & episode formats
  • Onboarded 1 Micro Influencer - Thaely and coordinated with 5 more Micro Instagram influencers, to enhance the credibility
  • Detected the need for a product-focused Instagram handle via social media data and launched "BusinessAdvantEdge" account
Pay Per Click (PPC)Data AnalysisRemarketingCustomer Journey MappingMarketing AutomationCustomer Relationship Management (CRM)+6

Knit pocket

Research and Marketing Intern

Oct 2022Jan 2023 · 3 mos · Mumbai, Maharashtra, India · Remote

  • Developed a comprehensive database of the Masters Union's existing 174 YouTube videos in 3 stages
  • Utilized knowledge of digital marketing & audience targeting to make playlists to align with MU's goal & cater to the viewers' interest
  • Designed engaging and eye-catching video thumbnails that visually represent the content and appeal to the target audience
  • Crafted compelling end cards that encouraged viewers to explore more, with appropriate hashtags through keyword research
  • Analyzed YouTube channels to identify best practices and areas for improvement, leading to the formulation of strategies
  • Devised captivating and click-worthy video titles and descriptions resulting in a significant increase in views & click-through rates
PlaylistYouTubeThumbnail DesignSearch Engine Optimization (SEO)Keyword ResearchCompetitive Analysis+1

Micavaani

Member, Digital Marketing

Jul 2022Mar 2023 · 8 mos · Ahmedabad, Gujarat, India · On-site

  • Ideated and executed a comprehensive content and social media strategy by developing and
  • managing a detailed social media calendar to optimize content distribution and audience reach
  • 2022-23
  • Successfully organized two main events:
  • 1. RJ Wars, held during MICANVAS, the annual marketing event, garnered significant
  • participation and enthusiastic response with an average of 1000 views on Instagram
  • 2. Telav Teaching Project was efficiently managed, showcasing the ability to handle event
  • logistics and ensure a smooth execution with the participation of 50 students from the
  • college
Social Media Calendar ManagementEvent OrganizationCollaborative Problem Solvingcontent executionEvent Management

Ahmedabad municipal corporation

MI-IMPACT

Jul 2022Mar 2023 · 8 mos · Ahmedabad, Gujarat, India · Hybrid

  • Gathered consumer insights through 95+ primary interviews to grasp citizens' AMC perceptions and awareness
  • Analyzed social media practices of municipal corporations in major cities (Mumbai, Delhi, Chennai, Kolkata) to gain insights
  • Recommended six digital amplification strategies to increase reach and engagement on AMC’s social media handles
  • Drafted a campaign-cum-competition, “Aapnu Amdavad” for citizens to participate and engage, and build pull-through UGC
  • Conducted an informative session on “The Role of a Municipal Corporation” in 'Sri Sri Ravishankar Vidya Mandir' with 150+ students from standard 6th to 8th, along with educating them about civic responsibilities for municipality
  • Ideated creative content, theme, and activation strategies for digital Intellectual Properties (IPs) and annual properties
Primary ResearchContent CreationMarketing Campaign ManagementSocial Media AnalysisAmplificationUser Generated Content+2

Ifortis worldwide™

Sales And Marketing Intern

Apr 2022Jun 2022 · 2 mos · Bangalore Urban, Karnataka, India · Remote

  • Designed visual content for various social media platforms for 'Aarambh 3.0' - world's first & largest virtual youth festival
  • Achieved weekly targets of interactions and closures by researching and analyzing the visitor participation
  • Established effective communication & researched marketing trends for management & sales team to adapt to market situations
Content CreationCommunity ManagementMarket ResearchCommunicationContent Marketing

M/s muskan entreprises

Supply Chain Manager

Jul 2021Jul 2022 · 1 yr · Ranchi, Jharkhand, India · On-site

  • Led retail distribution in the Ranchi cluster for Eveready and Colgate, overseeing 500 outlets per week, optimizing product flow
  • Implemented a real-time tracking system for orders, improving visibility and reducing delivery delays by 37%
  • Ensured a 3% YOY cost reduction by implementing route optimization strategies which led to a 15% reduction in transportation costs
  • Managed Supplier Relationships in a fragmented market resulting in a decrease in complaints from 80 to 55 per month
  • Led a team of 5 to manage cluster-level inventory planning for a portfolio of 50+ SKUs to reduce stockouts
  • Developed Start-to-end documentation templates and guidelines, resulting in an increase in consistency and clarity
  • Boosted Eveready app adoption in 15-20 outlets, enhancing brand presence and product availability
Retail Distribution ManagementRoute OptimizationInventory ManagementProcess Flow DocumentationDelivery PerformanceSupplier Relationship Management+3

Paramhans infotech ltd

Data Entry Intern

Jun 2020Jun 2020 · 0 mo · Ahmedabad, Gujarat, India · Remote

  • Conducted exploratory research to prepare database of consumer information by reviewing, validating, eliminating, & refining data
  • Managed weekly reports to ensure data accuracy and reliability to facilitate operations for retailers, whole-sellers, and industry firms
  • Identified potential data entry errors and reported them to respective departments, as well as purged files to eliminate duplication
Data AnalysisData EntryData ReportingData MiningData Management

Adroit financial services

Finance Intern

May 2020Jun 2020 · 1 mo · Ranchi, Jharkhand, India · Remote

  • Conducted secondary research about why Mutual Funds are preferred as medium and long-term investment options over others
  • Handled customer interaction, created awareness about mutual funds in PSU banks and learned about KYC application process
Customer Relationship Management (CRM)BankingResearch SkillsMarket ResearchCustomer Service

Junkyard

Co-Founder

Dec 2018Jan 2020 · 1 yr 1 mo · Ranchi, Jharkhand, India · On-site

  • Co-founded Junkyard: Established and operated a handmade gifts & decor business on Instagram
  • Successfully achieved profitability within 3 months by catering to a loyal customer base of 50+
  • Achieved organic follower growth of 900+ on Instagram
  • Managed all aspects of Junkyard, from procurement to Sales & marketing, Resource Sourcing & Procurement, Production & Quality Control, and Finances
D2C SalesRisk TakerProcurementSocial Media MarketingSalesCustomer Retention+2

Education

MICA | The School of Ideas

PGDM-C

Jun 2022Apr 2024

St. Xavier's College

B.A. Hons — Economics

Jan 2018Jan 2021

DAV PUBLIC SCHOOL, HEHAL, RANCHI

Commerce

Jan 2016Jan 2018

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