M

Muskan Chourey

Co-Founder

Nice, Provence-Alpes-Côte d'Azur, France7 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in IT Service Management and Product Marketing.
  • Proven track record in enhancing reader engagement.
  • Passionate advocate for diversity and inclusion.
Stackforce AI infers this person is a SaaS and Consulting professional with a strong focus on product marketing and service management.

Contact

Skills

Core Skills

It Service ManagementProject Portfolio ManagementProduct MarketingProject ManagementDigital MarketingAdmissions CounselingResearchEditingConsultingDiversity & InclusionTeachingNew Business DevelopmentTeam LeadershipSalesLead Generation

Other Skills

Agile MethodologiesAgile Project ManagementAnalytical SkillsAtlassian SuiteB2B MarketingCollaborationCommunicationCross Cultural ManagementEducationHospitality ManagementIT StrategyInterpersonal CommunicationMicrosoft OfficeNegotiationNon-Governmental Organizations (NGOs)

About

With a profound love for exploring the world and a tech-savvy mindset, I've found my calling at Amadeus. As a Service Manager, I work towards revolutionizing the way travelers experience the world, blending cutting-edge technology with personalized services. I also firmly believe in the power of business to positively impact society. In addition to my work in the airline industry, I am actively involved in social causes and volunteer work.

Experience

7 yrs 1 mo
Total Experience
1 yr 9 mos
Average Tenure
2 yrs 11 mos
Current Experience

Amadeus

3 roles

Service Management Specialist

Apr 2025Present · 1 yr 2 mos · Nice, Provence-Alpes-Côte d'Azur, France · On-site

Service Manager

Jul 2023Apr 2025 · 1 yr 9 mos · Nice, Provence-Alpes-Côte d'Azur, France · On-site

  • Contributing to the strategic restructuring of the service portfolio to align with evolving customer needs and market trends.
IT Service ManagementIT StrategyProject Portfolio Management

Associate Product Marketing Manager

Jul 2021Jul 2023 · 2 yrs · Nice, Provence-Alpes-Côte d'Azur, France · On-site

  • Contributing towards the product marketing plan to position the company's Data and Business Intelligence solutions for airlines in the market
  • Conducting market research to understand the needs and pain points of target customers in the airline industry
  • Collaborating with cross-functional teams, including product management, sales, and customer engagement, to ensure that products and messaging are aligned with customer needs and market trends
  • Developing and maintaining product-related sales collateral, such as quick cards, presentations, and sales toolkit
  • Worked on a Traveler Experience Booth to showcase Data and Analytics products for Altitude'22- an international summit attended by over 300 delegates across 75 airlines and 12 partners
  • Liaising with Airline Account Managers to get feedback and testimonial from key customers to get further insights on the impact of our products and help the sales team with valuable tools to close deals
  • Scrum Master:
  • Facilitating and managing the scrum process for the product marketing team, ensuring that all team members are following scrum best practices including daily stand-ups, sprint planning, sprint reviews, and retrospectives
  • Ensuring that the product marketing initiatives are aligned with the overall business goals and product roadmap
  • Fostering a culture of continuous improvement and collaboration within the team by having frequent brainstorming sessions
  • Diversity & Inclusion Ambassador:
  • Acting as an advocate for diversity and inclusion within the company, promoting a culture of respect, tolerance, and belonging for all employees
  • Staying informed and up-to-date on diversity and inclusion best practices, research, and trends, and share insights and recommendations with the company
Microsoft OfficeProduct MarketingAtlassian SuiteProject ManagementAgile Methodologies

The cobs (the council on business & society)

Editor

Sep 2022Jul 2023 · 10 mos · Cergy, Île-de-France, France · Hybrid

  • Achieved a 20% YoY increase in reader engagement for articles, with 42K reads in 2022, and an overall digital imprint approaching 1.2-1.4 million through executing effective editing and content promotion strategies
  • Reviewing research papers on sustainability, business ethics, and responsible leadership and analyzing key findings, themes, and arguments
  • Outlining the content of the magazine and online articles based on the research papers, incorporating relevant images to enhance the content readability
  • Ensuring that the content adheres to the publication's style guide and editorial standards
  • Collaborating with the professors and other stakeholders to ensure that the content accurately reflects their research and insights
  • Working on Marketing & Communication strategies for a book on sustainable finance and accounting
ResearchSearch Engine Optimization (SEO)Social Media MarketingEditingOnline Content Creation

L'oréal

External Consultant

Jan 2021Jun 2021 · 5 mos · Cergy, Île-de-France, France

  • Conducted a thorough review of L'Oreal's current practices, policies, and procedures related to diversity, equity, and inclusion
  • Engaged with stakeholders and industry experts to gather their insights and perspectives on the issue of systemic racism
  • Researched and reviewed best practices from other companies and organizations that have successfully addressed systemic racism
  • Developed a comprehensive strategy for L'Oreal including a prototype of an inclusive online beauty platform and other actionable recommendations
ConsultingDiversity & InclusionCross Cultural ManagementAnalytical SkillsPresentation Skills

Mômji

Language Ambassador & Teacher

Oct 2020Jun 2021 · 8 mos · Paris, Île-de-France, France

  • Leveraged my passion for languages and cultures by helping French native speakers get familiarized with English
  • Participating in lessons, local cultural events, and workshops with the international community to improve my communication skills in French
Teaching

Rubeus consultancy

Co-Founder & Admissions Consultant

May 2020Present · 6 yrs 1 mo

  • Designed, maintained, and update the website to accurately reflect the services offered, portfolio of work, and personal brand
  • Developed and implemented a marketing plan to reach and attract potential clients, including social media, email marketing, and content marketing strategies
  • Offered personalized consulting services to clients, including application reviews, essay critiques, and interview preparation while maintaining regular communication with them to track their progress and respond to any questions or concerns
Digital MarketingWix Website BuilderCommunicationAdmissions Counseling

The business spectra

Business Development Executive

Apr 2020May 2020 · 1 mo

  • Collaborated with the Founder & other team members to develop an effective Influencer Program to onboarding clients and provide solutions for their marketing needs
NegotiationNew Business Development

Findmind analytics

Content Writer

Dec 2019Apr 2020 · 4 mos · Vellore, Tamil Nadu, India

  • Worked towards developing social media content & hiring other content writers for the start-up's new product 'LegalMind': intelligent research and file management system for law professionals

Netlink

Project Management Intern for Traceability System

Jun 2019Jul 2019 · 1 mo · Bhopal Area, India

  • Assisted Project Manager in administrative & financial operations for Octopus Portal: a traceability tracking platform for agricultural commodities, enabling consumers to verify the product’s origin
SalesLead GenerationB2B MarketingHospitality Management

Make a difference

City Team Lead

May 2019May 2020 · 1 yr · Vellore, Tamil Nadu, India

  • Major Projects: Strategic Operations Management, Sourcing Campaigns, Recruitment Workshops, City Circles, Succession Planning, Team Alignment
Team LeadershipNon-Governmental Organizations (NGOs)Education

Oyo

Sales And Marketing Intern

Dec 2018Feb 2019 · 2 mos · Vellore Area, India · Hybrid

  • Fulfilled requirements for 20 bookings in a month and received a Letter of Appreciation
  • Gained insights on lead generation techniques, corporate onboarding, and OYO's business model

Bharat sanchar nigam limited

Trainee

May 2018Jun 2018 · 1 mo · Bhopal Area, India

  • Completed 1-month training program in Data Communications & Networks in India's largest as well as oldest wireline telecommunications network company
SalesLead GenerationB2B MarketingHospitality Management

Education

ESSEC Business School

Master in Management - Grande Ecole Program

Aug 2020Jul 2023

The University of British Columbia

Master of Business Administration - MBA

Jan 2022Apr 2022

Vellore Institute of Technology

Bachelor of Technology - BTech — Information Technology

Jul 2016Jun 2020

Delhi Public School Bhopal

High School Diploma

Jan 2014Jan 2016

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