Jun 2023 – Present · 2 yrs 11 mos · Las Vegas, Nevada, United States · Remote

• Adjunct professor for the Lee School of Business teaching Global Business Strategy, Digital Marketing and Supply Chain Operations.

May 2023 – Present · 3 yrs · Las Vegas, Nevada, United States · Remote

• Leonas Capital is a boutique capital and advisory firm comprised of female founders who back female-founded and run companies. Leonas, Spanish for lionesses, embodies the fierce spirit of collaboration that we believe will shift the current venture capital topography, where only 4% of investment dollars fund female founders.
• I'm an early stage investor based in Vegas focused on enterprise / SaaS.

Nov 2021 – Present · 4 yrs 6 mos · Las Vegas Metropolitan Area

• As a strategic leader in the public sector technology space, I advise Sales, Product, and Marketing teams on go-to-market (GTM) models tailored for state and local government, ensuring alignment with industry trends and evolving regulatory landscapes. I guide public sector leaders on leveraging AI, data, and emerging technologies to drive digital transformation, operational efficiency, and responsible AI governance. My expertise in value proposition development enables me to define and execute GTM strategies for CIOs and IT leaders, collaborating with enablement teams to equip sales teams with the right messaging and positioning for public sector customers.
• I play a key role in driving sales and operational excellence by training and mobilizing Account Executives (AEs) and Solution Engineers (SEs) to effectively engage with government decision-makers. Through strategic relationship-building, I foster partnerships with key stakeholders to accelerate the adoption of AI-powered and cloud-based solutions. My thought leadership extends to CIO outreach and engagement, where I leverage my network to facilitate one-on-one executive discussions, advisory councils, and industry forums.
• I represent Salesforce at major government technology conferences, hosting exclusive CIO roundtables and leadership discussions to drive collaboration and best practice sharing. Additionally, I develop and publish thought leadership content on AI governance, digital transformation, and the future of government technology, positioning both myself and Salesforce at the forefront of innovation in the public sector.

Dec 2019 – Nov 2021 · 1 yr 11 mos

• Promoted to oversee IT operations, including infrastructure, network services, cybersecurity and applications that enable 10,000 employees across 140+ locations to serve Southern Nevada residents. Delivers digital transformation across the entire county’s business portfolio.
• Accountable for technology innovation and strategy for the $8B public sector enterprise serving over 2.4M residents and 45M annual visitors – the largest county in the State of Nevada. Restructured the organization, providing robust governance, roles clarity, financial transparency and minimal hierarchies while building a purpose-driven culture of operational excellence, engineering rigor, talent development and stakeholder management.
• Created a first-ever technology strategic plan for the county with public-facing commitments, including the vision, mission, and what a unified customer experience will look like in 5 years. Outlined the strategy and roadmap for improving public accessibility through omni-channels – website, email, phone and mobile – as well as to bridge the digital divide.

Aug 2018 – Dec 2019 · 1 yr 4 mos

• Appointed to the position after a nationwide recruitment effort with more than 100 applicants. Responsible for oversight of 100 employees and managing the day-to-day support of 7000+ users across 140+ sites.
• Restructured an organization that was failing to meet expectations and established performance measures across the IT organization. Established tight processes, mitigated risk and produced a strategic vision to deliver greater quality assurance, cost savings and increased security.
• Developed and led multiple successful IT transformational initiatives such as paperless recruitment and new hire onboarding, improved constituent portal and launch of drone technology to provide high-quality aerial imagery for land management and emergency management services.

Apr 2014 – Aug 2018 · 4 yrs 4 mos · Las Vegas, Nevada Area

• Founded and oversaw operations for this woman-owned IT consulting company and premier provider of project and program management consulting to local governments and gaming vendors. Drove large, complex initiatives from end-to-end, assuring delivery of all components and leading strategic initiatives in the governmental space.
• Engaged as a subject matter expert (SME) for the City of Seattle and Seattle Police Department, providing ongoing monthly risk and quality management audits as part of a major Records Management System (RMS) system replacement project.
• Brought in by Clark County in the middle of a troubled project 30 months late and severely over-budget. The goal was to launch robust B2B and B2C digital platforms to apply for permits, licenses, zoning, code enforcement tickets, etc. in one of the largest constituent-facing technology projects in the county. Delivered the project in under 12 months, resulting in subsequent increases of online conversion >50% of new customers.

Jan 2013 – Apr 2015 · 2 yrs 3 mos · Las Vegas Metropolitan Area

• Recruited by name to establish a global product and service delivery organization in a rapidly growing gaming business intelligence software company. Directly responsible for enterprise architecture, operations management, system development and project management. Excelled as the lead executive overseeing technology operations with product teams of 125 employees distributed across 3 continents.
• Provided strategic guidance and led day-to-day operations. Developed an IT strategic plan and multi-year roadmap that translated strategic vision into actionable goals and led, mentored and motivated the IT team towards achievement of those goals. Established a customer success program, increasing ROI by 20%.

Mar 2012 – Jul 2013 · 1 yr 4 mos · Henderson, NV

• Brought in to oversee a medium-size project portfolio during a period of extreme budgetary pressures for this city of 300,000 residents. Led project life cycle, budget, resources planning and change management with a team of 20 City staff across several custom development and commercial software projects.
• Developed an enterprise training program for the City’s community outreach staff for its newly designed web portal. Wrote the playbook for how citizens could engage city services on the web for a user base of over 200,000.

Sep 2007 – Mar 2012 · 4 yrs 6 mos

• Identify and document departmental business requirements for business application and information technology projects;
• Document functional requirements and functional specifications;
• Evaluate system issues and coordinate with other systems support personnel to resolve issues;
• Develop, maintain, and distribute user documentation and train staff in system use;
• Prepare a variety of reports, flowcharts, diagrams, detailed documentation and other written materials;
• Confer and interact with all levels of customers, clerk to senior management, elected officials, contracted staff, and vendors, in the documentation of issues or developing functional specifications, forms, and templates which include screen and report layouts.

Oct 2005 – Feb 2006 · 4 mos

• Train non-technical users to use the intranet by creating training documentation, visual aids and presentations;
• Research, write, edit and obtain approvals for Web site content;
• Develop Web site information and architecture and navigation;
• Plan and implement user testing for the Intranet Web site;
• Coordinate Web projects, lead collaborative, cross-departmental teams.