Nov 2022 – Jun 2024 · 1 yr 7 mos · On-site

• Scope 1: Analyze business needs
• Work closely with assigned department to initiate and implement both business strategic and system roadmap
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements, and suggesting solutions for organization-wide needs
• Provide references for users by writing and maintaining user documentation; offering help desk support and training users
• Scope 2 Manage system development timeline of one system modification as one project coordinator
• Develop and maintain the project management methodology including document templates, identifying project phases, reporting for successful project delivery
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions and resolution approaches
• Work with Global Tech team to deliver strategic initiatives at corporate scale

Sep 2021 – Nov 2022 · 1 yr 2 mos

• Joined the bidding process, interpret the customer's ideas to the completed requirement
• understanding for the proposal.
• Elicited client needs through workshops with key stakeholders, and gain approval on
• gathered requirements.
• Carried out detailed requirement design (User Stories, User Interfaces, Report Specification)
• Monitor sprint progress, product backlogs and communicated requirement to the
• development team
• Managed change request and solution scope, analyze the impact of the change on the
• overall system and update changes into the requirement document
• Conducted UAT & training sessions; user guide & provided L2/L3 support to end users.

Mar 2021 – Sep 2021 · 6 mos · Manchester, England, United Kingdom

• ASE Global is the world's leading technology-enabled strategic consulting firm providing bespoke solutions regarding profitability improvement and business risk mitigation to retail automotive brands.
• Roles and Responsibilities:
• Conducted interviews, surveys and document analysis to gather and elicit data
• Mapped the current and future state of the business to identify the operational gap
• Provided advice, implementation plan, and risk assessment to proposed solutions
• Managed senior stakeholder engagement throughout the project

Sep 2018 – Oct 2020 · 2 yrs 1 mo

• Roles and Responsibilities:
• Negotiated contract price, planned and manage production and export schedules, monitoring after-production by-products and payments
• Liaised between external (customers, suppliers, contractors) and internal stakeholders (factories, functional departments)
• Achievement:
• Project leader of Warm Easy Pants product with revenue of $2.7mil in 2019
• Team member of the market expansion project of Uniqlo into Vietnam in 2019, generating the revenue of $1 mil in the first year