Dinesh Singh

Operations Associate

Mumbai, Maharashtra, India3 yrs 11 mos experience

Key Highlights

Achieved 600% increase in student headcount.
Developed innovative tools enhancing user experience.
Established partnerships boosting placement rates.

Stackforce AI infers this person is a Data-Driven Growth Manager in the EdTech sector.

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Skills

Core Skills

Data AnalysisGrowth Strategy

Other Skills

A/B testingAdvanced SQLAnalytical SkillsBusiness Process ImprovementBusiness Process MappingClient RapportConsultancy ServicesCross-functional CollaborationsDashboardingData ManipulationData ReportingData VisualizationData visualizationData-driven MarketingDatasets

About

I'm Dinesh Singh, an engineering graduate from IIT (BHU) Varanasi with 2 years of industry experience. As Growth Manager at My Analytics School, I drove a 600% increase in student headcount through strategic enhancements and optimized sales funnels. Moreover, by revolutionizing the student onboarding process and developing innovative tools like a comprehensive dashboard, I contributed to a 400% growth in student enrollment while ensuring an exceptional user experience and driving revenue expansion through diversified educational offerings.

Experience

3 yrs 11 mos

Total Experience

1 yr 5 mos

Average Tenure

1 yr

Current Experience

Airtel digital

Analytics Manager

May 2025 – Present · 1 yr

Zepto

Analytics Manager

Jun 2024 – May 2025 · 11 mos · Bangalore Urban, Karnataka, India · On-site

Growth - Strategy and Planning
Retention: Reduced churn rate for active users by 3% by identifying high risk users using predictive ML
modeling. Designed category cross-sell coupon frameworks leading to 2.5% increase in graduation of
active users.
Growth Initiatives: Effectively increased buyer reactivation by 4% through targeted incentivization using
laddering discounts on fruits and vegetables. Executed the pricing campaigns & created automated data
visualization technique to track the daily conversion uplift.
Growth Governance: Developed an optimized daily growth governance dashboard for Order, Conversion,
Traffic, Supply, and P&L metrics. Led a team of 4 MIS analysts to ensure 24/7 execution and monitoring of
the dashboards.
Demand Planning: Reduced MAPE by 3pp through redefining the Order Loss metric to better reflect
potential demand by incorporating factors such as surge users, wallet block users, and High Estimated Time
of Arrival (HETA) users.
Data Querying and Dashboarding: Worked Extensively on SQL and Excel building dashboards to make
data driven decisions.

Predictive ML modelingSQLExcelData visualizationGrowth strategyData Analysis+1

My analytics school

Growth & Data Analyst

Jun 2022 – Jun 2024 · 2 yrs · Noida, Uttar Pradesh, India · On-site

Strategic Insights: Utilized Advanced SQL for data analysis and extraction, supporting strategic decisions
across marketing, sales, and product development. Also Build a comprehensive user dashboard with customer
data using Tableau Dashboard, identifying key trends and offering valuable business insights.
Campaign Optimization: Designed and executed A/B testing frameworks to optimize marketing campaigns,
resulting in a 20% improvement in user engagement.
Churn Prediction Model: Developed and implemented churn prediction models to identify at-risk students
before they leave the course. Utilized logistic regression, decision trees, and random forest algorithms to
predict churn.
Student Retention Strategies: Proactively prevented student churn by: Sending personalized reminders to
inactive users. Offering targeted support and additional resources, improving course content based on
feedback. Contributed to increased student retention and overall platform loyalty.
Resume Matching: Spearheaded the adoption of OCR and NLP technologies to enhance Resume Zoom
functionality, improving skill match accuracy between resumes and job descriptions.
Partnership Development: Established key partnerships with over 40 academic institutions and 50+
companies, creating a robust direct hiring pipeline and expanding market reach. Initiated and led a placement
team, significantly boosting placement rates by onboarding 50+ companies and facilitating 100+ student
placements.