Aug 2020 – Aug 2022 · 2 yrs · Bengaluru, Karnataka, India

• In charge of overseeing Identity and Access Management services (IAM, Rippling IdP, LDAP, Active Directory, Rippling password manager, MFA, 2FA) and 3rd party apps integrations (500+) in the Rippling ecosystem. Responsible for managing subscriptions, reseller partnerships and cross-selling initiatives for these services, contributing to a $22M ARR.
• ➟ Managed a team of 14 engineers organized into 4 pods. Led following product and engineering initiatives:
• ➢ Self-Serve: Developed a platform that enabled seamless addition of new SAML, SCIM, SFTP based integrations through configurations managed by program managers, eliminating the need for direct engineering involvement. This platform empowered most of our SSO integrations.
• ➢ Data Connectors: Integrate 3rd party data into Rippling's employee graph, enhancing platform application usage. This supports Rippling's strategy to develop unique cross-product features, differentiating us from our identity management competitors.
• ➢ App Shop: Drive adoption of 1st party and 3rd party Apps through a marketplace that serves as one stop solution for discovering, comparing, subscribing and purchasing various offerings from Rippling.
• ➢ Deeper Integrations: Go beyond standard user management integrations, offering dynamic and deep integrations that empower administrators to configure automated complex actions within Rippling. This provides a contextual and comprehensive experience for end-users, covering tasks such as equity management, corporate cards, food delivery partnerships, background check verification, expenses, performance management, learning management and much more.
• ➟ Contributed to design and implementation of a no-code automation tool called Workflow Automator which enabled administrators to create trigger based automations across all internal and 3rd party data.

Mar 2019 – Jul 2020 · 1 yr 4 mos · Remote

• As a part of the CEO's 4-person core team, I actively contributed to business strategy, product positioning & growth initiatives with a major focus on engineering. Led 4 teams of 4 engineers each. Key initiatives spread across the teams include:
• ➢ Print Marketplace - Envisioned, designed and implemented a new marketplace to get blank products decorated by decorators and printers.
• ➢ Hard Goods - Spearheaded the introduction of hard goods sales, such as mugs and bottles, in synergy with the Print marketplace on the platform.
• ➢ Supplier Integrations - Led the integration with multiple suppliers, increasing from 1 to 6 within span of a year. A strategic plan is in place to integrate with 10 suppliers by year-end, enhancing inventory and enabling faster delivery for customer satisfaction.
• ➢ Pricing - Utilized data analytics and competitor data scraping to design a competitive pricing strategy, aligning with the company's long-term interests.
• ➢ Search - Implemented product experience changes related to product and designer search.
• ➢ Mill Integrations - Drove the integration with mills, leveraging their warehouse presence to optimize order fulfilment and offer better prices to customers.
• ➟ Accountable for overseeing the product design, system architecture design, project management, timely delivery and long term maintenance of above assigned projects.
• ➟ Additional key responsibilities included management of the web services platform (AWS), oversight of project tracking tools and technical tools, recruitment, administration of company processes, performance and cost management.

Apr 2018 – Mar 2019 · 11 mos · Remote

• Search:
• ➢ Led a team of 4 to enhance the user search experience on the platform.
• ➢ Conceptualized, designed and managed projects such as autocomplete, product recommendations, designer search and image metadata search.
• ➢ Focussed on enhancing search results quality and performance based on a data driven approach.
• Decorator Marketplace:
• ➢ Jiffyshirts Print, formerly branded as Dekeo (rebranded to leverage the former brand's positive customer sentiment), operates as a marketplace solution connecting decorators & customers seeking customization of blank apparels & hard goods. Our platform accommodates various decoration techniques including screen printing, embroidery, heat transfer, DTG and more. Positioned in an estimated $50 billion market, Jiffyshirts Print synergizes effectively with the core Jiffyshirts business by providing blanks and sharing a substantial customer base engaged in repeat business.
• ➢ Oversaw a team of 10 engineers, scaling to 16 in the final phase, for the development of the marketplace website from inception to completion.
• ➢ Conducted thorough assessments through multiple iterations of product requirements and web design to ensure alignment with project specifications.

Dec 2017 – Mar 2018 · 3 mos · Remote

• ➢ Led the initiative to migrate the platform's product search from Apache Solr to Elasticsearch.
• ➢ Augmented the products index by incorporating variants data, enhancing the search experience with greater intricacy and complexity.
• ➢ Improved customer search experience by adding features like time based search, inventory based search, complex aggregations, pricing as per variant filters etc.

Dec 2016 – Dec 2017 · 1 yr · Bengaluru Area, India

• Led a team of four engineers within the 'Offline pod', overseeing non-customer-facing projects focused on enhancing business operational efficiency through automation.
• ➢ User Profiling Service: Designed and built a new service from scratch to profile all users on Zoomcar platform. This utilized a 3rd party image recognition service to automate user profiling by cross-checking driving licenses and Aadhaar cards with live selfies. This led to an 85% reduction in operational costs.
• ➢ Payment Service: Managed a newly established Payment Service, including seamless integration with multiple payment gateways, ensuring fault-tolerant payment flows and secure storage of relevant details.
• ➢ Home Delivery Service: Enhanced the Home Delivery Service for cars, catering to the preferences of higher-income individuals, by improving the customer experience and automating in-house support.
• ➢ Misc: Ad-hoc development tasks, Multi service architecture design, Product planning, Agile Development, In-house technical sessions and talks, Code quality assurance and review process, Recruitment.

Mar 2016 – Nov 2016 · 8 mos · New Delhi Area, India

• Engine Chief was an online marketplace for buying and selling 100% inspected and verified used heavy commercial vehicles.
• ➢ Pioneered and launched a tech-enabled platform, revolutionizing the disorganized & problem riddled used commercial vehicle market for seamless trade.
• ➢ Formulated the business plan, mobilized and led a team of 8, successfully bootstrapping operations to achieve operational profitability.
• ➢ Conceived the concept of zero-visit trade for commercial vehicles, enabling online transactions without physical inspections.
• ➢ Prioritized transparency, service quality, and customer issue resolution, resulting in a remarkable 30% repeat buyers and 70% repeat sellers.
• Later in the venture, we recognized a more fragmented buyer market than initially anticipated, requiring us to shift the focus towards operational aspects like offline local financing rather than scalable technical solutions. As a tech company, this misalignment led to the decision to cease operations. Despite the outcome, the journey was an incredible experience!

Jun 2015 – May 2016 · 11 mos

• ➢ Polygon Search: Collaborated on implementing Polygon Search, based on locality & neighbourhood, surpassing the limitations of the previous circular radius search.
• ➢ Buildings Search: Introduced the concept of Buildings to the system. This required schema, backend, search architecture and client side upgrades across all services.
• ➢ Flatmates: Led the launch of a mobile app (Android and iOS) for Flatmates, streamlining the flatmate selection process. Implemented an in-house chat engine built on RabbitMQ for seamless communication.
• Assumed leadership in product development projects and extended responsibilities to encompass conducting F2F interviews, campus recruitments and mentoring junior developers. Played a prominent role in system architecture, product design and led efforts to enhance code quality across the platform by incorporating 3rd party code integrations and enforcing industry standard practices.

Jun 2014 – May 2015 · 11 mos

• ➢ Developed backend architecture for diverse business verticals, with a focus on Serviced Apartments. Pioneered ground-up construction, including schema design, API development for mobile and web applications and implementation of project-wide search functionality.

Jul 2013 – Jun 2014 · 11 mos · Pune Area, India

• ➢ Contributed to backend web development for the consumer-facing features of a rapidly expanding e-commerce platform.
• ➢ Led the entire product life cycle for projects I was responsible for, guiding initiatives from inception and ideation to requirements discussions, technical deliberations, development and successful deployment.
• ➢ Notable project contributions include product taxonomy setup, dynamic product pages, email preferences management, SKU filtering and implementation of negative filtering.

Jul 2012 – Dec 2012 · 5 mos · Mumbai, India

• Worked on Vote Disclosure Service (VDS), comprising the following key sub-projects:
• ➢ Proxy Vote Application: Worked on implementation of a Java based graphical user interface, enhancing the online proxy voting service for both clients and administrators.
• ➢ Customer Site Maintenance: Developed, modified and maintained content provided by various VDS clients on their respective websites.
• ➢ PHP to JSP Migration: Comprehensively analyzed and classified the previous PHP codebase and migrated it to JSP for enhanced integration with other Java modules and redundancy removal.