Namrata Khuntia

Associate Consultant

Pune, Maharashtra, India10 yrs 5 mos experience
Highly Stable

Key Highlights

  • Over 11 years of experience in Business Change Management.
  • Certified PROSCI and APMG Change Practitioner.
  • Expertise in Agile and Waterfall project methodologies.
Stackforce AI infers this person is a Business Change Management expert with a focus on consulting and digital transformation.

Contact

Skills

Core Skills

Business Change ManagementManagement ConsultingDigital TransformationChange ManagementStakeholder EngagementOrganizational Change ManagementBusiness AnalysisTraining And Development

Other Skills

Change Impact AnalysisStakeholder ManagementStakeholder AnalysisTraining DesignAcceptance TestingHR TransformationBusiness Process ImprovementLeading Positive ChangeCulture ChangeSenior Stakeholder ManagementStakeholder WorkshopsShareholder CommunicationsBusiness ReadinessChange ConsultingTechnology Change Management

About

I have 11+ years of work experience with core expertise in Business Change Management (organization change management), Strategy Consulting, Management Consulting, Digital & HR Transformation, Workforce Transformation, Project Management, Organization Design, Training (Design and Delivery), and Customer Success. Providing solution across sectors like Fashion & Retail (M&A), Healthcare, F&B, Government, Transport, BFSI, Supply Chain for Clients in - USA, UK,France, Canada, Singapore, and UAE. Catered directly to Clients, and also worked in the Onshore/Offshore model. I am a PROSCI and APMG Certified Change Practitioner and a PRINCE2 Practitioner, as well as CSM and CSPO Scrum certified. Have extensively worked across Agile, Waterfall, and CDCI based projects I Started off my career as an Educator/ Corporate Trainer at Narayan Murthy Centre of Excellence - Infosys Mysuru following which, worked as a Senior systems engineer with Infosys Pune (Client - FOSSIL Group, Inc.) •Qualifications• I hold a degree in MBA-IT from Symbiosis (Pune), with specialization in Data Science and Software Solutions. I worked with VMware as an MBA Intern and owing to the PPO, worked as a Business Analyst (Business Change Readiness Consultant), in the Business Transformation and Automation unit at VMware, Bangalore. During MBA, I also pursued my interest in Social Media Analytics and Digital Marketing by successfully procuring the PGCP course from MICA, Ahmedabad.

Experience

10 yrs 5 mos
Total Experience
2 yrs 7 mos
Average Tenure
2 yrs 6 mos
Current Experience

Accenture

Business Change Manager

Nov 2023Present · 2 yrs 6 mos · Pune, Maharashtra, India

  • Current role:
  • 1. Change Management Portfolio Lead - on Accenture Proprietary AI driven Product for Accenture C-Level Executives and Leadership - driving a team of 25+ talented professionals
  • 2. OCM Solution & Product lead on an Accenture proprietary AI-driven Change platform
  • Manager - Management & Technology Consulting
  • ✓ Business Change Management
  • ✓ Strategy & Digital Transformation
  • ✓ HR transformation
  • ✓ Organization design & Workforce Transformation
  • ✓ Organization Change Management
  • ✓ Strategy Consulting
  • Platform and modules:
  • SAP S/4 HANA Finance, SCM, HCM modules
  • Workday FIN, SCM, HCM
  • Oracle ERP
  • Coupa
Change ManagementChange Impact AnalysisBusiness Change ManagementManagement Consulting

Kpmg

2 roles

Assistant Manager - Human Capital Advisory

Oct 2021Oct 2023 · 2 yrs · Gurugram, Haryana, India

  • Geos catered: USA, UK, Canada, France, UAE, APAC

Management Consultant - Human Capital Advisory

Jun 2019Sep 2021 · 2 yrs 3 mos · Gurugram, Haryana, India

  • ✓ As a Change Lead at KPMG Global, VMware & Infosys, drafted Leadership action plans, conducted
  • stakeholder readiness and Impact assessment, devised risk mitigation strategy using
  • Project Impact Analysis (PIA) tool and heat maps
  • ✓ Devised Change by Persona business readiness Strategy (aligned with ADKAR model –
  • PROSCI), and developed timeline, transition, Communication and Change Adoption plan
  • ✓ Worked on conducting training need analysis, building training enablement materials, delivering training sessions
  • ✓ Conducted Requirement Gathering, Business benefit mapping/realization to assess
  • change adoption and identify gaps in the operating model of a UK Rail Network client
  • ✓ Created Journey and Empathy map, competitor analysis research and gap analysis for
  • transition from AS-IS to TO-BE for KPMG UK People Consulting
  • ✓ Involved in PMO activities in driving effort and cost estimation, budgeting, project
  • scope, tracking/monitoring status, and schedule using Confluence/JIRA/ Strategy Maps)
  • ✓ Enabled cross-functional programs effectively by escalating risks (RAID log), tracking
  • decisions, identifying interdependencies, building project plans, managing stakeholders
  • ✓ Built logical process maps (ARIS/VISIO), and drafted strategic solutions for performance
  • improvement of clients’ existing and new processes on platform like SFDC, Workday, Coupa (Source/ Procure to pay), etc.
  • ✓ Performed Competency assessment for HR leadership in a government sector
  • organization and for employees in energy sector, along with solution to meet gaps.
  • ✓ Built Service Design Blueprints for end-to-end product development, drafting the entire
  • product roadmap, analyzing the data captured, UI/UX design for a health application
  • ✓ For changes in the Target Operating Model (TOM) for various clients performed activities
  • covering AIM Survey, Maturity Assessments, Benchmarking of HR functions & KPIs
  • ✓ Worked on creating RFPs for potential customers, and MIS reporting for stakeholders
Change ManagementChange Impact AnalysisStakeholder Engagement

Vmware

2 roles

Business Analyst (Business Change Specialist)

May 2018Jun 2019 · 1 yr 1 mo · Bengaluru, Karnataka, India

  • Unit - Business Transformation and Automation
  • Team - BTA PACT (Project Management, Adoption, Change Management, Training)
  • Business Readiness Consultant/Business Analyst -
  • ✓ Framed technical design documents - Business Requirement Document (BRD)/ Functional Requirement Document (FRD)/ Non-functional Requirements (NFRs)
  • ✓ Captured and maintained use cases/user stories (using JIRA)
  • ✓ Prepared and presented Executive and Steering Committee reports (monthly /quarterly)
  • Change Management Lead -
  • ✓ Conducted Stakeholder engagement activities, requirement gathering and gap analysis
  • ✓ As Communication lead, prepared org-wide communications and facilitated their sign-off, dissemination by coordinating with business and leadership teams
  • ✓ As Training lead, designed training strategy and facilitated training content sign-off, and delivered trainings to business, leadership, and end-users (prior to project Go-live)
  • ✓ As the ‘Adobe Creative Design Suite’ India Lead for the entire PACT team, devised creative campaigns, website frameworks, UI/UX designs, and project specific branding
Change ManagementStakeholder AnalysisBusiness Analysis

Business Analyst Intern - Project & Program Management, Business Change Readiness, & Training

Apr 2017May 2017 · 1 mo · Bengaluru, Karnataka, India

  • PROJECT: Sales Pipeline Optimization (Waterfall aligned)
  • ✓ Engaged with Stakeholders and performed Requirement Gathering, Project Impact Analysis (PIA) across teams and processes
  • ✓ Devised BRD, Change Management, Pilot, and Roll-out Strategy, and presented the same to the entire senior leadership during the last phase of internship
  • ✓ Built Website Framework design using Wireframes
  • ✓ Chalked out the Post-Project Adoption and Marketing Plan, Training plan for the Sales Pipeline

Infosys

2 roles

Change Communications and Training lead

Aug 2015May 2016 · 9 mos

  • PROJECT: Fossil Group, Inc.
  • > Responsible for maintaining BRD/ FRD on on-going basis
  • > Client engagement, requirement gathering, and aligning network design with the requirements
  • > Managing & Migrating entire Fossil Network including – Fossil stores, warehouses, and offices in AMER, EMEA, and APAC (14hr shifts)
  • > Design, development, analysis and troubleshooting of Fossil network with hands-on experience on CISCO Firewall (ASA), Fortinet, Routers and Switches
Acceptance Testing

Systems Engineer/Change Analyst

Oct 2013Aug 2015 · 1 yr 10 mos

  • > Coordinating with business teams on latest requirements to deliver trainings to employees from various Business units.
  • > Conducted training for multiple batches, covering concepts of Networking (CCNA), Linux, Relational Databases, SQL, Design Thinking, Learning and Development
  • > Mentored the Interns (4 consecutive batches of 200 trainees each)
  • > Developing Training content, Online assessments, and delivering sessions.
  • > Rated 4.7/5 by the employees.
Acceptance Testing

Education

MICA | The School of Ideas

PGCP

Jan 2016Jan 2017

SCIT - Symbiosis Centre For Information Technology

MBA - IT Business Management

Jan 2016Jan 2018

University of Mumbai

Bachelor of Engineering (B.E.) — Electronics Engineering

Jan 2009Jan 2013

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