Navjeet Singh Gill

Operations Associate

Delhi, India10 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 5 years of experience in talent acquisition.
Expertise in investment banking and wealth management recruitment.
Proven track record in promoting diversity and customer satisfaction.

Stackforce AI infers this person is a Talent Acquisition Specialist in the Fintech industry with a focus on investment banking.

Contact

Skills

Core Skills

Client EngagementBusiness AnalysisTalent AcquisitionStakeholder EngagementJob Placement StrategiesTechnical SupportCustomer SatisfactionCustomer Service

Other Skills

Analytical SkillsBusiness DevelopmentBusiness ReportingBusiness StrategyCareer ConsultantCorporate RecruitingCustomer AcquisitionCustomer EngagementEmployer BrandingEntrepreneurshipExecutive SearchHiring TrendsHiring a person with DisabilityHuman Resources (HR)IT Recruitment

About

I am a Senior Talent Acquisition Specialist at a leading recruitment firm in the banking domain. With over 5 years of experience in this field, I have developed a strong passion and expertise for finding and connecting with diverse and qualified candidates, especially in investment banking and wealth management. I excel at managing stakeholders, creating and executing talent acquisition strategies and campaigns, and delivering end-to-end solutions that meet the client and customer requirements and expectations. I use technology and innovation to enhance the referral programs and the candidate experience, and I have a proven track record of working with passive talent, promoting diversity, and achieving customer satisfaction. My mission is to contribute to the growth and success of Confidential and its partners by attracting and retaining the best talent in the industry.

Experience

10 yrs 11 mos

Total Experience

2 yrs 2 mos

Average Tenure

4 yrs 11 mos

Current Experience

Confidential

2 roles

Assistant Manager Client engagement

Feb 2024 – Present · 2 yrs 4 mos

Summary:
Results-driven Assistant Manager with a proven track record in client engagement and satisfaction.
Proficient in delivering personalized solutions to meet diverse client needs and drive business success.
Committed to leveraging analytical insights and strategic thinking to achieve exceptional outcomes.
Responsibilities:
Lead client engagement initiatives, ensuring seamless delivery of tailored solutions.
Collaborate cross-functionally to understand client requirements and develop effective strategies.
Proactively identify opportunities for revenue enhancement and client expansion.
Analyze client feedback and market trends to continuously improve service delivery and drive client loyalty.
Responsibilities as a Business Analyst:
Harness analytical capabilities to interpret data and derive actionable insights.
Conduct comprehensive market research to identify growth opportunities and market trends.Translate business needs into actionable strategies to drive operational efficiency and profitability.
Collaborate with stakeholders to implement data-driven solutions that align with organizational objectives.

Relationship BuildingEmployer BrandingClient EngagementBusiness Analysis

Senior Talent Acquisition Specialist

Jul 2021 – Mar 2024 · 2 yrs 8 mos

Recruitment Specialist in Banking domain, majorly in investment banking & wealth management.
Managing Stakeholders.
Innovating new techniques using technology to promote referral programs.
Creating a roadmap between client and customer.
Managing Customer and Client requirements and expectations.
Responsible for End to End Engagement at all the levels.
Working extensively to bring passive talent onboard.
Managing and promoting Diversity at client and customer ends.

ProcurementRelationship BuildingTalent AcquisitionStakeholder Engagement

Gill recruiters

Talent Acquisition Specialist

May 2018 – Jun 2021 · 3 yrs 1 mo · New Delhi Area, India

Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns.
Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Co-operated with company leaders in change engagement and talent solutions to gain competitive edge in the job market.
Leveraged employee referrals, direct sourcing, internet applications and recruitment agencies to source candidates for positions.
Created on-boarding solutions to tailor options for IT-industry hiring needs.
Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
Screening the profiles, building pipeline for current and future requirements.
Helped clients in creating job descriptions and develop hiring criteria.

ProcurementRelationship BuildingTalent AcquisitionJob Placement Strategies

Equinox business solutions

Sr Technical Support Engineer

Nov 2014 – May 2016 · 1 yr 6 mos · New Delhi, Delhi, India

Worked as sr technical support engineer to provide solution to us and canada clients for software related issues in Windows and Mac.
Supporting customers with computer problems.
Training new hires.
Interviewing the candidates.
Creating roadmap to achieve customer satisfaction.

Relationship BuildingEmployer BrandingTechnical SupportCustomer Satisfaction

Convergys india services private limited

Sr Technical Support Executive

Apr 2013 – Mar 2014 · 11 mos · Gurugram, Haryana, India

Worked For At&T client , Resolving internet related queries and computer problems.
Provide support for PC & Laptop related issues.
Fix broadband and router issues.
Setup wireless network using modem or router.

Key Performance IndicatorsNegotiationTechnical SupportCustomer Service