Neha Shaw — Operations Associate
Our team at Gear Inc. thrived under my leadership as Assistant Operations Manager, where I championed continuous improvement and robust quality assurance processes. With a foundation in business management , I leveraged interpersonal communication skills to drive team performance and ensure adherence to the highest standards. Specializing in Trust and Safety, my role involved collaborating with stakeholders to enhance policy guidelines and safeguard brand integrity. I am motivated by the challenge of optimizing operations and nurturing a culture of excellence through strategic process enhancements and effective team leadership.
Stackforce AI infers this person is a Quality Assurance and Operations Management professional in the SaaS industry.
Location: Kolkata, West Bengal, India
Experience: 6 yrs 8 mos
Skills
- Data-driven Decision Making
- Stakeholder Management
- Trust And Safety
- Quality Management
- Data Analysis
Career Highlights
- Led continuous improvement initiatives at Gear Inc.
- Specialized in Trust and Safety policy enhancement.
- Strong interpersonal skills driving team performance.
Work Experience
Tech Mahindra
Quality Team Lead (1 yr 2 mos)
Career Break
Health and well-being (5 mos)
Gear Inc.
Assistant Operations Manager (7 mos)
Senior Quality Assurance Lead (1 mo)
Floating Numbers Digital Solutions Private Limited
Quality Assurance Team Lead (1 yr 2 mos)
Quality Assurance Manager (2 yrs 2 mos)
Content Moderation Associate (1 yr 2 mos)
Education
Master of Business Administration - MBA at NMIMS CDOE
b.a at University of Calcutta
