Apr 2024 – Jul 2024 · 3 mos · Bengaluru, Karnataka

Mar 2023 – Mar 2024 · 1 yr · Bengaluru, Karnataka, India

• Scaled up Bangalore operations for Calsoft, to support a larger team on-premise, post covid, by successfully driving the transition from remote to hybrid, and finally return-to-office for over 200 employees.
• Spearheaded transparency between the HR team, and resources through proactive 1-, 2-, and 3-month interactions in addition to setting up and managing continuous feedback loops, post successful induction
• Identified issues impacting employee retention, and implemented processes to enhance visibility for relevant teams, helping setup sustainable solutions, including enhancements to insurance policies (maternity), and training on emerging skills through collaborations with online platforms, like Coursera and Udemy
• Introduced visual reporting through innovative use of graphics, and content to simplify access to many HR metrics, which helped kick off a market study and competency analysis within the company. This helped to improve retention and engagement, while also identifying project specific risks, and staffing needs
• Ensured smooth and resource friendly termination processes including, Performance Improvement Plans, Absconding cases, and Legal cases. Balanced the company rules against case specific issues, and ensured compliance with local regulations through a good working relationship with the local labour office.
• Gathered high quality feedback on employees through direct, and side channel interactions; building a broad picture of their engagement, and potential, contributing to positive feedback, and appraisal process
• Lead “Train the Trainer” project aimed at upskilling supervisors and leads, including behavioural training to improve communication and interview skills

Apr 2022 – Mar 2023 · 11 mos

• I handled the entire lifecycle for a team of 16 associates, starting with onboarding and training, followed by performance reviews, continuous mentoring, feedback, and reporting. Was the primary point of contact for my team, and handled deep dive RCA for escalations as well as resource issues. Conducted various team activities as a part of employee engagement.

Oct 2020 – Apr 2022 · 1 yr 6 mos

• Coordinating with stakeholders across the board as a part of the recruitment services department. Pioneered new processes in a pilot project for optimizing the scheduling and hiring operations.

Aug 2020 – Sep 2020 · 1 mo · Mumbai, Maharashtra, India

• Interviewing the candidate. Training them and moving them for the further process.
• Gained expertise on Vest Software.

Jan 2019 – Aug 2020 · 1 yr 7 mos · Bengaluru Area, India

• Scaling development teams for organizations of all sizes through diligent follow ups and data driven canvasing. Partnering with hiring managers to determine staffing needs and fulfilling the same through
• screening resumes, performing telephonic and in-person interviews with candidates. Coordinating with the hiring managers, and candidates to schedule and fulfil the
• roles required by the organization. Made informed recommendations to company hiring managers at major companies like Amazon, Adobe, and Target. Conducting end to end events for hiring through diligent follow up and data driven canvassing.

Apr 2018 – Dec 2018 · 8 mos · Kerala

• Extensive use of customer management system and other internal tools for analyzing customer details. Using external ratings such as CRISIL for customer credit analysis for various loans. Proper maintenance and reconciliation of the transaction records of customers. Familiar with using PEOPLESOFT as the HCM tool regularly as a part of various activities for managing profile in the system and MIS and Financial tools such as FINACLE

Apr 2017 – Jun 2017 · 2 mos · Ernakulam, Kerala, India

• Conducted a detailed qualitative and quantitative research on the competency mapping in IndusInd Bank
• and its effectiveness on the employees and the firm at large.