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Nitika Thukral

Associate Consultant

Ashburn, Virginia, United States7 yrs 6 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 8+ years driving Agile transformations.
  • Proven track record in stakeholder alignment.
  • Expert in leveraging JIRA and Salesforce.
Stackforce AI infers this person is a SaaS-focused Agile Project Manager with strong business analysis capabilities.

Contact

Skills

Core Skills

Agile MethodologiesProject ManagementBusiness Process Analysis

Other Skills

Agile Methodologies (Scrum, Kanban)Agile Project ManagementAgile principlesAnalytical SkillsApplicant Tracking SystemsBacklog ManagementBalsamiqBoolean strings in talent acquisition processBusiness AnalysisBusiness Process ImprovementBusiness RequirementsChange ManagementCisco Systems ProductsClient RelationsCollaboration & Teamwork

About

Scrum Master and Project Manager certified with 8+ years of experience driving Agile transformations, managing cross-functional teams, and delivering scalable solutions. Proven track record in stakeholder alignment, release management, and process optimization. Adept at leveraging tools like JIRA, Salesforce, and Confluence to streamline workflows and enhance delivery velocity. Certifications: Certified Associate Project Manager (PMI) | Salesforce Admin | Salesforce Business Analyst | Certified Scrum Master (CSM) #businessanalyst #agile #scrum #waterfall #sql #jira #testing

Experience

7 yrs 6 mos
Total Experience
1 yr 6 mos
Average Tenure
3 yrs 1 mo
Current Experience

Acistek corporation

Scrum Master

May 2023Present · 3 yrs 1 mo · Remote

  • ▪ Defined 100+ user stories and optimized workflows and JIRA tickets, reducing project misalignment by 25%.
  • ▪ Authored release notes and technical documentation, improving onboarding efficiency.
  • ▪ Reduced defect rate by 30% through improved QA coordination and UAT cycles
  • ▪ Applied Agile/Scrum practices, boosting sprint velocity by 20%.
Business RequirementsSoftware Development Life Cycle (SDLC)Use CasesUser Manual DevelopmentMicrosoft OfficeConfluence+39

Cielo talent

Lead Analyst-Operations

May 2022Oct 2022 · 5 mos · Gurugram, Haryana, India

  • ▪ Built dashboards and reports that improved leadership decision-making speed.
  • ▪ Developed knowledge of Salesforce CRM, including navigation, data entry, and generating basic reports to support day-to-day business tasks
  • ▪ Streamlined workflows, enhancing team efficiency and reducing turnaround times.
Business RequirementsUser Manual DevelopmentMicrosoft OfficeAgile Methodologies (Scrum, Kanban)Business Process AnalysisRelease Notes+21

Mobikwik

Senior Analyst – Talent & Workforce Analytics

Dec 2020Apr 2022 · 1 yr 4 mos · Gurugram, Haryana, India

  • ▪ Optimized business processes, reducing operational cycle times by 40%.
  • ▪ Designed and deployed interactive dashboards and reporting frameworks that gave real-time visibility into workforce KPIs, accelerating strategic planning cycles
Business RequirementsMicrosoft OfficeAgile Methodologies (Scrum, Kanban)Business Process AnalysisApplicant Tracking SystemsAnalytical Skills+13

Quess corp limited

Process Analyst

Mar 2019Feb 2020 · 11 mos · Gurgaon, India

  • ▪ Led process improvement initiatives, enhancing efficiency and stakeholder satisfaction.
  • ▪ Assisted in requirements gathering and workflow analysis to streamline operations.
Business RequirementsMicrosoft OfficeAgile Methodologies (Scrum, Kanban)Business Process AnalysisApplicant Tracking SystemsAnalytical Skills+9

Stratemis hr technologies

Executive Analyst

Sep 2018Mar 2019 · 6 mos · Gurgaon, India

  • ▪ Collected and analyzed business requirements to implement effective workflows.
  • ▪ Supported operational alignment across teams, improving project execution and output quality.
Business RequirementsMicrosoft OfficeBusiness Process AnalysisAnalytical SkillsTeam ManagementStakeholder Management+4

Aricent

Network Security Engineer/Cisco TAC

Sep 2016Jun 2018 · 1 yr 9 mos · Gurgaon, India

  • Delivered global Cisco ACS/ISE support, boosting NPS by 50% and improving system security.
Business RequirementsMicrosoft OfficeBusiness Process AnalysisAnalytical SkillsTeam ManagementStakeholder Management+4

Education

Project Management Institute

Certified Associate in Project Management

Mar 2025Mar 2028

Scrum Alliance

CSM Certified

May 2023May 2025

Trailhead by Salesforce

Salesforce Certified Business Analyst

May 2023Present

Trailhead by Salesforce

Salesforce Admin

RIMT-IET

Bachelor of Technology - BTech — Electronics and Communication

Jan 2012Jan 2016

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