Palak D. — Operations Associate

I have done PGDM in marketing from Jaipuria Institute of Management, where I gained valuable insights into the dynamics of the e-commerce and logistics industry. Currently, I work as a Senior Specialist at Shiprocket, a leading tech-enabled logistics platform that connects online sellers with multiple courier partners. In this role, I design and implement innovative solutions that optimize processes, reduce costs, and enhance efficiency for our clients and partners. Some of my recent achievements include streamlining the order management system, improving the delivery performance by 15%, and securing a large contract with a major e-commerce platform. I also excel in managing cross-functional teams and creating collaborative environments that inspire high performance and exceed targets. I leverage my skills in new business development, key account management, and customer relationship management to deliver exceptional results and foster long-term partnerships. I am passionate about driving operational excellence and client success, and I am always eager to learn new skills and technologies that can revolutionize the world of supply chain. Let's connect and explore how we can work together to achieve our goals.

Stackforce AI infers this person is a Logistics and E-commerce specialist with strong operational and sales capabilities.

Location: Gurugram, Haryana, India

Experience: 4 yrs 11 mos