Pallavi A. Singh

CEO

Hyderabad, Telangana, India13 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led modernization integrating 60M+ patient records.
  • Drove $10M+ savings through data platform consolidation.
  • Built and scaled global Data Engineering teams.
Stackforce AI infers this person is a Healthcare and Pharmaceutical data leader with expertise in AI and data engineering.

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Skills

Core Skills

Data EngineeringAi TransformationLeadershipAdvanced AnalyticsData ScienceSales StrategyData AnalyticsCustomer ExperienceCustomer InsightsData QualityProcess Analytics

Other Skills

Healthcare AnalyticsExecutive LeadershipNatural Language Processing (NLP)Patient AnalyticsDigital MarketingCI/CDStakeholder RelationsPresentation SkillsCustomer EngagementLarge Language Models (LLM)GenAIagenticCloud ComputingDatabricksData Governance

About

I am a results-oriented Data Engineering & AI leader with 16+ years of experience building enterprise-scale data platforms, modernizing cloud ecosystems, and developing AI/ML solutions that drive measurable business and clinical outcomes. I specialize in designing Databricks and Snowflake-based Lakehouse architectures, establishing data governance and data quality frameworks, and enabling scalable analytics and machine learning workflows across the enterprise. My work integrates data engineering foundations with data science innovation — ensuring models are not just built, but operationalized, governed, explainable, and delivering outcomes. I have led global engineering and data science organizations (150+ professionals), built GCCs, and driven AI adoption across healthcare, life sciences, BFSI, and enterprise operations. A core focus of my leadership is creating trusted, reusable, and business-aligned data products that accelerate AI, reporting, and decision intelligence at scale. 🔹 Career Highlights • Led Databricks Lakehouse modernization integrating 60M+ patient records and enabling advanced analytics & AI use cases • Designed & operationalized data governance frameworks including cataloging, lineage, stewardship, and DQ monitoring • Built & scaled global Data Engineering + Data Science teams to deliver predictive analytics, population health insights, and clinical risk models • Delivered AI solutions in patient segmentation, churn prediction, physician recommendation, fraud detection, and real-time personalization • Drove $10M+ savings and operational efficiencies through data platform consolidation and ML-driven automation 🎯 Core Expertise Data Engineering & Architecture Databricks • Snowflake • Azure Data Platform • Delta Pipelines • Metadata & Lineage (Unity/Purview) Data Science & MLOps Predictive Modeling • Generative AI • Model Deployment • Feature Stores • Explainability & Responsible AI Data Governance & Quality Stewardship Models • Data Cataloging • Business Glossaries • DQ Rules • Trust & Compliance Leadership & Strategy GCC Setup • Talent Development • Engineering Standards • CxO Stakeholder Partnership I lead with platform thinking, clarity of execution, and a people-centered leadership approach, enabling teams to innovate with confidence and deliver outcomes that matter. 🤝 Open to collaboration where data engineering meets data science to unlock meaningful, scalable value.

Experience

13 yrs 3 mos
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Providence india

Executive Director – AI & Data, Enterprise Transformation

Feb 2023May 2025 · 2 yrs 3 mos · Hyderabad · On-site

  • Executive & Strategic
  • In this role, I led enterprise-wide data platform modernization and AI transformation, integrating Agentic AI, LLM/Generative AI, and governed data engineering to advance healthcare delivery, patient engagement, and clinical decision-making. I partnered with senior leadership to define and operationalize data strategy with trust, transparency, and data accountability as core design principles.
  • A key part of my impact was establishing and scaling a Global Capability Center (GCC), building a 185+ member global organization across Data Engineering, Data Science, Analytics, Product, and Digital Operations. I led the design of our Databricks Lakehouse architecture and implemented enterprise data governance frameworks covering stewardship, lineage, metadata cataloging, access controls, data quality scoring, and privacy compliance.
  • By driving data standardization and interoperability across fragmented EHR and operational systems, we enabled reliable patient journey analytics, risk stratification models, and proactive care workflows. These capabilities improved patient engagement and retention outcomes while strengthening our ability to support population health initiatives and value-based care programs.
  • I also embedded Responsible AI practices through model transparency, fairness evaluation, and governance checkpoints — ensuring AI-driven recommendations remained clinically appropriate, compliant, and trustworthy at scale.
  • My leadership approach blended platform strategy + governance discipline + talent development, enabling teams to deliver sustainable, scalable data systems that support clinical teams, business growth, and healthier patient communities.
Healthcare AnalyticsExecutive LeadershipNatural Language Processing (NLP)Patient AnalyticsDigital MarketingCI/CD+10

Novartis

Associate Director - Data Sciences & Analytics

Jul 2020Feb 2023 · 2 yrs 7 mos · Hyderabad · Hybrid

  • At Novartis, I led the convergence of data engineering, real-world evidence, and advanced analytics to support drug development, clinical trials, and commercial strategy. Managing hybrid global teams across engineering and analytics, I built a culture of collaboration, precision, and delivery velocity, enabling insights that advanced both scientific decision-making and business growth.
  • I championed cloud-native data platform modernization, designing scalable ETL/ELT pipelines and automated workflows in Databricks and Snowflake to accelerate data readiness for clinical and commercial use cases. I implemented data governance and quality frameworks including standardized business definitions, metadata and lineage tracking, and reproducibility controls to ensure trust, consistency, and regulatory compliance across research and commercial analytics workflows.
  • On the analytics side, I led the design of marketing mix and attribution models, as well as patient adherence and segmentation models, guiding omnichannel engagement strategy through experiment-driven insights and real-time feedback loops. These initiatives improved targeting precision, optimized spend allocation, and supported trial and therapy progression outcomes.
  • This role strengthened my capabilities in LLMs, Generative AI, predictive modeling, and RWE analytics, while deepening my ability to lead cross-functional, science-aligned, and commercially actionable data product development.
Marketing Mix ModelingMarketing Spend OptimizationMarketing AnalyticsExecutive LeadershipStakeholder RelationsPySpark+5

Franklin templeton

Senior Manager – Data & Commercialization

Sep 2018Jul 2020 · 1 yr 10 mos · On-site

  • At Franklin Templeton, my work centered on bringing advanced data science into sales strategy and decision-making. I designed and deployed recommendation models that reshaped how financial advisors were targeted, making sales outreach sharper and more efficient.
  • To ensure long-term adoption, I introduced KPI frameworks, scorecards, and performance metrics that turned analytics into actionable growth strategies across multiple regions. I also built analytics capability within the organization, launching intensive training programs that upskilled 40+ professionals and embedded a culture of evidence-based decision-making.
Statistical ModelingProblem SolvingExecutive LeadershipCI/CDCloud ComputingDigital Marketing+2

Evalueserve

Manager - Data Analytics

Feb 2017Aug 2018 · 1 yr 6 mos · United States · On-site

  • At Evalueserve, I focused on elevating customer experiences through data-driven insights. By applying AI-powered real-time engagement strategies, I improved customer journeys and strengthened retention.
  • I also developed predictive segmentation models that combined machine learning with behavioral analytics, enabling sharper campaign personalization and higher conversion impact across multiple markets.
A/B TestingCross-SellingUpsellingCustomer Relationship Management (CRM)Data EngineeringBusiness Intelligence (BI)+7

Dxc technology

Senior Data Scientist

Oct 2013Dec 2015 · 2 yrs 2 mos · On-site

  • Worked on advanced analytics initiatives to strengthen data management and customer insights. Designed and implemented a data archiving solution that optimized storage efficiency, reduced operational overhead, and created new revenue opportunities through better data utilization.
  • Applied machine learning techniques, including KNN clustering, to analyze loyalty card and behavioral data, uncovering patterns that enabled targeted offers, refined segmentation, and improved cross-selling performance.
Data Science with PythonMarketing ManagementCluster AnalysisCustomer Segmentation StrategyMarket Basket AnalysisSales Performance Analytics+2

Wipro

Analyst Programmer

Sep 2010Sep 2013 · 3 yrs · On-site

  • At Wipro, I worked at the intersection of data quality, reporting, and process analytics, supporting enterprise clients in the Energy & Utilities domain. I developed real-time dashboards to monitor IDOCs, EDI, and batch data transfers, enabling early issue identification and smoother business operations.
  • I also designed and automated daily data quality reports, ensuring accuracy across large customer databases and accelerating the resolution of discrepancies. These projects laid the foundation for my expertise in data visualization, data management, and process optimization that I built on in subsequent data science role
Statistical ModelingExploratory Data AnalysisSQLREST APIsA/B TestingPython+3

Education

Golden Gate University

Doctor of Philosophy - PhD — Generative AI

University of Connecticut School of Business

Master’s Degree — Business Analytics and Project Management

KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD

Bachelor's Degree — Electrical n Electronics

Harvard Business School Online

Online Certificate Program — Specialization In Strategy

Harvard Business School Online

Online Certificate Program — Specialization In Entrepreneurship & Innovations

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