Pankaj Kumar

Director of Engineering

Bengaluru, Karnataka, India22 yrs 10 mos experience

Key Highlights

  • 22 years of experience in product development.
  • Expert in leading engineering teams and managing complex projects.
  • Proven track record in developing scalable solutions across various domains.
Stackforce AI infers this person is a seasoned Engineering Leader in eCommerce and Telecommunications with expertise in scalable product development.

Contact

Skills

Core Skills

Program ManagementSoftware DevelopmentE-commerceProduct DevelopmentSystem DesignResearch And Development

Other Skills

Agile Project ManagementAngularApache KafkaAzure DevOpsBusiness IntelligenceCTI Platform DevelopmentCase Management SystemCommunicationContent Management SystemData EngineeringDeep LearningDevOpsDynamic Tariff ProductEmotional IntelligenceEvent Driven Architecture

About

I am a passionate Engineering Leader, who believes in using appropriate technologies to develop world class products to solve customer and business problems. With over 22 years of experience in product development, I have delivered innovative and scalable solutions for various domains, such as telecom, travel, retail, and location-based services. My core competencies include leading and managing engineering teams, designing and developing event driven fast data platforms, distributed systems and microservices, using cloud and DevOps technologies, and applying agile project management and strategic thinking skills.

Experience

22 yrs 10 mos
Total Experience
3 yrs 5 mos
Average Tenure
2 yrs 3 mos
Current Experience

Shipbob

Director Software Development

Mar 2024Present · 2 yrs 3 mos · India

  • 1. Responsible for building and optimizing integrations with eCommerce Platforms like Shopify, Walmart etc, building advanced User Identity and access control systems and taking Public API offering to the next level.
  • 2. Arrive at Product Roadmap including business and engineering initiatives, work with various stakeholders in the org and externally, ensuring a great customer experience, manpower planning, hiring and drive engineering excellence in teams.
  • 3. Successfully lead re-architecting various key components like Order Ingestion, Tracking upload and authentication system to handle load expected on system for next 2 years. This is in addition to developing key product features like KYC, SubAccounts etc.
eCommerce PlatformsUser Identity and access control systemsPublic APIProduct Roadmapengineering excellenceProgram Management+1

Wasoko

Director of Engineering

Aug 2021Jan 2024 · 2 yrs 5 mos · Bangalore Urban, Karnataka, India

  • 1. Heading Engineering Teams of Pre-Order vertical in B2B eCommerce in a start-up eco system, based on SpringBoot Microservices, REST, Postgresql, Rabbit MQ and deploy in GCP.
  • 2. Spearheaded rearchitecting Catalogue system for scalability, flexibility and integrating with other systems like sourcing, pricing, ordering.
  • 3. Developed Promotion Engine, Cart, Pricing and Stocking system.
  • 4. Handled Order and Return Management migration from Monolith system to Micro services architecture.
  • 5. Took various Engineering excellence initiatives like setting up Service tracking and monitoring using NewRelic and Zenduty to trigger pro-active alarms based on SLA.
SpringBootMicroservicesRESTPostgresqlRabbit MQGCP+2

Amadeus labs

Senior Development Manager

Nov 2019Aug 2021 · 1 yr 9 mos · Bengaluru, Karnataka, India

  • 1. Responsible for Product Development of Fast Data Travel Intelligent System based on Event Driven Architecture using Kafka, Microservices, Mongo DB, Grafana, Splunk, Jaeger on Openshift and using DevOps extensively.
  • 2. Defining Product Roadmap including product evolutions for DataHub.
  • 3. Responsible for System Design and stability of DataHub.
  • 4. Leading Product Owners, Architects, BA, Developers and Testers to deliver product with Quality and on Schedule.
  • 5. Handle Escalations, dependencies, Internal stakeholders and participate in Customer discussions.
  • 6. Team Management including Competency Improvement, Performance Appraisals, Individual Development Plans, Manpower planning for DataHub Area based on budget etc.
Event Driven ArchitectureKafkaMicroservicesMongo DBDevOpsProduct Development+1

Chinasoft international

2 roles

Director Of Engineering

Promoted

Apr 2018Nov 2019 · 1 yr 7 mos

  • 1. Heading Product Development Team towards Enterprise ERP system based on MS Dynamics using Azure DevOps, GIT, DOT Net, RESTful Web Api, Angular, SQL Server, MS Reports for managing Sales, Customer Profiles, Billing, Attendance, Assets, HR Management, Project Management, Revenue Management.
  • 2. Heading Offshore Engineering & Delivery Team for a client in US on Microsoft Technologies.
  • 3. Team Management including Competency Improvement to enhance its overall offerings.
  • 4. Define the BP, Derive Yearly Budget and Responsible for P&L of my Business Unit.
  • 5. Supporting Sales Team in Doing Market Analysis and providing Technical Pre-Sales expertise for New Businesses.
  • 6. Contribute towards Company Operations, like Seeding-up the Association with Industry Body like NASSCOM & Partnerships with Colleges, Providers on Microsoft Technologies.
MS DynamicsAzure DevOpsRESTful Web ApiAngularSQL ServerProduct Development+1

Delivery Manager (R&D)

Oct 2017Oct 2018 · 1 yr

  • 1. Setup the Engineering Team on Java/J2EE to make DB Admin Platform based on Microservices (Spring Boot, Kafka etc.), Dockers, DDD, Android Apps Development and Testing. Team Built from 0 to 50 People within 6 months for a major Telecom Client.
  • 2. Responsible for P&L Accounting.
  • 3. Supervising Team to product Version Development.
Java/J2EEMicroservicesSpring BootKafkaResearch and Development

Huawei

4 roles

Development Manager (DT)

Feb 2013Aug 2014 · 1 yr 6 mos

  • 1. Responsible for Development of Dynamic Tariff Product, a Business Intelligent (BI) system that computes discounts based on time and place of originating call. Feeds discount to charging system to enable lower tariff for end user and proper bandwidth usage for telecom operators.
  • 2. Picked up the team, when it was struggling with severe quality issues. Turned around to get customer satisfaction and put checks and balances in 1st year. Then handed over the Project to other PM.
Dynamic Tariff ProductBusiness IntelligenceQuality ImprovementResearch and Development

IPCC Product Development Head (India)

Promoted

Jun 2010Oct 2017 · 7 yrs 4 mos

  • 1. Heading IPCC Product Development for Overseas versions & Delivery across the Globe.
  • 2. Work with HQ on defining Product Roadmap & developing new baseline Versions.
  • 3. Responsible for Requirement Collection, Design, Development, Test, Delivery and Maintenance.
  • 4. Handle Escalation, Customer engagements, Internal stakeholders.
  • 5. Responsible for Team Management activities like Manpower Ramp up/down based on budget/business forecast, Resource Utilization, Competency Increment of team, Individual Development Program, Succession Planning, Appraisals.
  • 6. Responsible for Improvement Initiatives like Efficiency, Quality Improvement initiatives, SDLC Process Definition and updates, Quality Benchmarking, Quality Improvement Plan and Process & Tools enhancements.
  • 7. Responsible for IPCC Solution Architectures & System Design
Product DevelopmentRequirement CollectionSystem DesignProgram Management

Development Manager (CSP 3.0)

Dec 2009Jul 2011 · 1 yr 7 mos

  • 1. Developed Public KBS & KMS (Content Management System), CM & CF (Case Management system) modules for IPCC CSP 3.0 Product under stringent deadlines.
  • 2. Participate in the Complex Design, Brainstorming, Code Reviews, Daily Stand-ups etc.
  • 3. Introduced new technology like ExtJS, JQuery.
  • 4. Used the black duck tool and ensured the system is not using any 3rd party commercially licensed products.
Content Management SystemCase Management SystemResearch and Development

Technical Lead (CTI Platform)

Dec 2007Dec 2009 · 2 yrs

  • Responsible for CTI Platform Development. Designed & Developed many adaptors to ensure that CTI Platform is compatible with other World Class Products like SAP, Nice WFM, Siebel over Web Services, JTAPI.
  • 1. Lead the project technically, handle the Requirement management, Design of J2EE application and handle execution of the project.
  • 2. Work with developers to implement the requirements.
  • 3. Perform Code Review, SDV support & Deployment Support.
CTI Platform DevelopmentJ2EE applicationResearch and Development

Streetsmart, a division of clicksoftware

2 roles

Team Leader

Promoted

Jan 2005Dec 2007 · 2 yrs 11 mos

  • 1. Led a self-sustained team (bunch of J2EE backend guys and some J2ME based App Developers) to Design & Develop the new features like X-Routes, Radio check, Google Earth integration in TimeTrack Product.
  • 2. Took up the task of Performance tuning of J2ME Application, to ensure that It runs on Mobile phones longer, without consuming much memory.
  • 3. New J2ME application developed using Canvas and whole bunch of new functionalities on both Client – TCP server and Web application side.
  • 4. Timetrack product was well accepted in US market & Xora, #1 in Tracking vertical.
Java/J2EEJ2MEPerformance tuningResearch and Development

Developer

Mar 2004Dec 2005 · 1 yr 9 mos

  • 1. Instrumental in Design and Development (using Java/J2EE and J2ME) of various Products (DOT Logs, Mobile Service, Time Track) in Location Based Services (LBS) Domain.
Java/J2EEJ2MEResearch and Development

Netkraft

Asst Soft Engineer

Jun 2003Mar 2004 · 9 mos

  • 1. Made a POC on JMX (Java Management extensions), which was used in Netkraft Retail domain solution.
  • 2. Developing Promo-pack System in Retail Domain using Java/J2EE technologies and JBoss as Application server.
Java/J2EEJMXResearch and Development

Education

Indian Institute of Science - IISc

Post Graduate Certificate — Data Science

Apr 2024May 2025

Siddaganga Institute Of Technology

BE — Information Science & Engineering

Jan 1999Jan 2003

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