Pankaj kumar

Operations Associate

Delhi, India1 yr 10 mos experience

Key Highlights

  • Dynamic Store Manager driving high-speed operations.
  • Expert in inventory accuracy and order fulfillment.
  • Proven leader optimizing processes for exceptional customer experiences.
Stackforce AI infers this person is a quick-commerce operations expert with strong team leadership skills.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementCustomer Service

Other Skills

Inventory ControlTeam BuildingReports AnalysisTeam LeadershipMaintenance ManagementEmployabilityMetrics ReportingComputer Science EducationSafety ComplianceOrder FulfillmentWorkday ReportingOpen Educational ResourcesMonitoring PerformanceInventory OptimizationDelivery Management

Experience

1 yr 10 mos
Total Experience
1 yr 10 mos
Average Tenure
1 yr 10 mos
Current Experience

Zepto

Store Manager

Jul 2024 – Present · 1 yr 10 mos · New Delhi · Hybrid

  • Dynamic Store Manager at Zepto, driving high-speed operations, inventory accuracy, and seamless order fulfillment. Leading teams to deliver exceptional customer experiences while optimizing processes, ensuring compliance, and consistently achieving performance targets in a fast-paced quick-commerce environment.
Inventory ControlTeam BuildingOperations ManagementCustomer Service

Education

Delhi University

Bachelor of Commerce - BCom — Accounting and Finance

Aug 2023 – Dec 2027

School of Open Learning (DU SOL), University of Delhi

Bachelor of Commerce - BCom — Accounting

May 2023 – Jul 2027

Freedom employability academy

Personal development course

Jan 2023 – Jan 2024

INFOTECHSoft, Inc.

concep of computer courses

Jan 2023 – Jan 2024

Sarvodaya bal vidhalaya

High School Diploma

Jan 2022 – Jan 2023

Sarvodaya Central Vidyalaya

Middle School Diploma

Jan 2020 – Jan 2021

Delhi University

Bachelor of Commerce - BCom

Jan 2023 – Present

School Of Open Learning

Bachelor of Commerce - BCom

Jan 2023 – Present

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