Apr 2024 – Feb 2026 · 1 yr 10 mos · On-site

• Impact created: ~5000 active users, 45+ brands onboarded, Rs. 70L of GMV in 6mo , ~10,000 SMS daily, 30+ Hubspot enabled outbound campaign with an avg meeting conversion rate of 4%
• Drove supply side acquisition adding over 1,600,000 retailers to Bizom One's pipeline.
• Expanded Bizom's ONDC services to B2B - sprearheaded acquisition and onboarding of 30+ brands bringing total logos to 70+.
• Scaled Bizom's Retailer application from 0 -> 50+ brands within 4 mo using cold emailing, cold WA outreach, automated Hubspot campaigns and strategic outbound marketing.
• Authored 15+ Business process documents which streamlined processes to make onboarding 30% more efficient.
• Drove collaboration with investors to secure grants worth ~$200K working with Accion / Gates Foundation.
• Led branding initiatives in collaboration with Akarta to rebrand Bizom's retailer application (Bizom One)
• Systemisation and evangelization of scrappy processes to make it robust to withstand planned scale.

Aug 2023 – May 2024 · 9 mos · On-site

• Grew Bizom's ONDC seller cohort from single digits to over 50+ FMCG brands. Logos include Cargill, Mankind Pharma, Torrent Pharma, Bold Care, Skippi Ice Pops, Beyond Snack, Gud Gum, Catch (DS Spice Group),GNC, Mondelez and many more.
• Reduced seller onboarding tat by ~70%.
• Improved customer experience by authoring 30+ SOPs.
• Systemised seller training by creating 20+ demonstrative / tutorial type youtube Videos.
• Leveraged SQL, Python and Power BI to clean, explore and visualize over 600K+ rows of ecommerce data to identify category trends, optimise logistic costs, drive pricing advisory, support geographically targeted marking and inform stakeholder decisions.
• Served as the SPOC for 10+ key accounts using Bizom's ONDC seller services.
• Managed ~20+ external stakeholders across partner organisations like Paytm, Ola, PhonePe, ONDC, ShadowFax, Delhivery, Shiprocket and more.
• Assisted ONDC with catalog as a service and consulted on strategy to retain and onboard more sellers.
• Designed an implemented a Zoho based customer support framework that reduced average ticket response time from 48 hours to 18 hours.

Jun 2023 – Aug 2023 · 2 mos · On-site

• I was fortunate to join Bizom's Founder's Office with the mandate to become a business strategist & operator for all things ONDC at Bizom. I became a sponge; absorbing everything required to enable and close deals. This lead to deeply understanding the product, service offering, ICP, processes. Armed with this knowledge, I was able to streamline systems and identify levers for growing Bizom's ONDC seller application.

May 2022 – Jun 2022 · 1 mo · Mumbai, Maharashtra, India

• Modelled, developed and implemented an AR application for an LG refrigerator using Blender and Unity.

Nov 2021 – Dec 2021 · 1 mo

• Performed daily cryptocurrency and NFT research for Vasuca Lane. The research was converted into concise reports to assist the management in making investment decisions in the crypto and NFT space.

Jun 2021 – Aug 2021 · 2 mos · Mumbai, Maharashtra, India

• Managed a mock portfolio comprising stocks from BSE 500 via Finlatics portal.
• Acquired a return of 13% in 2 months.
• Applied SWOT analysis on companies in various sectors and analysed their financial performance.

Aug 2020 – Jun 2021 · 10 mos · Mumbai, Maharashtra, India

• Co-founded Booked99 along with Dr.Roshni Jhaveri. Homegrown Pre-loved bookstore with customers from across India with Rs. 20,000 in revenue over 3 months.
• Implemented social media strategy and drove engagement.
• Maintained and updated company accounts.
• Assisted in logistics coordination and final packaging.

May 2020 – Jul 2020 · 2 mos · South Mumbai, Maharashtra

• Responsible for sales & Marketing for Network Bulls' reputed training courses for IT certification. Accelerated lead generation, product awareness and enabled Network Bulls to reach new audiences.

Sep 2019 – May 2022 · 2 yrs 8 mos · Mumbai Metropolitan Region

• Rs. 1.5 Lakh of revenue within 8 mo (almost all profit, only spent on travel) - very lucrative for a student who depends only on pocket money!
• Tutored 10 students on ICSE subjects like Math, Physics, Chemistry, History and Geography over 1-2 hour sessions 3x a week.
• Successfully trained 3 students for ICSE 10th Grade boards, each secured over 85% in the examinations and were thoroughly satisfied with the learning process developed I developed.