Srinonti Biswas — Customer Success Manager
As a Senior Product Support Engineer at Plivo since January 2024, I contribute to the success of technical implementation and API integration projects. Collaborating with global clients, I support seamless communication solutions within the CPaaS domain. With a Bachelor’s degree in English from the University of Calcutta, my background is bolstered by certifications in Social Media Marketing, AI Foundations, and Customer Success Management. I am motivated by a commitment to delivering impactful outcomes in a dynamic and innovative environment.
Stackforce AI infers this person is a SaaS-focused Customer Success Manager with strong technical support expertise.
Location: West Bengal, India
Experience: 6 yrs 9 mos
Skills
- Customer Relationship Management (crm)
- Product Support
Career Highlights
- Experienced in API integration and technical implementation.
- Strong background in customer relationship management.
- Certified in Social Media Marketing and AI Foundations.
Work Experience
HighLevel
Customer Success Manager (3 mos)
Plivo
Senior Product Support Engineer (2 yrs)
Product Support Engineer (2 yrs 7 mos)
Tata Consultancy Services
Information Technology Specialist (1 yr 7 mos)
Amazon
Data Analyst (8 mos)
Education
Bachelor's degree at University of Calcutta
