May 2022 – Mar 2023 · 10 mos · Bengaluru, Karnataka, India · On-site

• On-boarding, Off-boarding, Attendance, Leave management, Benefits, Payroll, Employee data management, Reports - MIS, handling/resolving queries, HR operations, F&F Settlement, Experience/Relieving Letter.

Mar 2022 – May 2022 · 2 mos

• Managed the entire employee lifecycle, from onboarding to exit formalities.
• Supported employee induction sessions, assisting new hires with email setup and onboarding formalities.
• Collaborated with managers on sensitive matters, including performance management, investigations, disciplinary actions, terminations, and exit interviews.
• Acted as a functional bridge between external vendors and internal stakeholders.
• Facilitated internal job postings to support talent acquisition and internal mobility.
• Coordinated with the IT team for email account creation, suspension, and deactivation.
• Monitored absenteeism and absconding cases, issuing absence notices as needed.
• Supported payroll processing and ensured compliance with statutory regulations.
• Guided employees on company HR policies, procedures, and regulatory compliance.
• Assisted in implementing, communicating, and streamlining HR processes and policies.
• Provided support for PF withdrawal and transfer processes, coordinating with employees.
• Oversaw the performance management process, guiding managers and generating performance reports.
• Addressed employee concerns, including grievances, performance improvement plans (PIPs), and workplace issues.
• Maintained accurate and up-to-date HR data and reports for business needs.
• Shared monthly reports with relevant teams, including employee data, cost analysis, and exit/F&F trackers.
• Responded to employee queries related to policies, leave management, payroll, and payslips.
• Managed employee records and ensured timely updates in HR databases.
• Generated and customized HR-related documents as per organizational requirements.
• Processed employee data changes, such as job titles, reporting structures, and location updates.
• Handled exit formalities, including portal updates and conducting exit interviews.
• Managed internal communications to ensure employees were informed of deadlines and key initiatives.

Apr 2021 – Feb 2022 · 10 mos

Jan 2019 – Dec 2020 · 1 yr 11 mos · Bangalore Urban, Karnataka, India

• Managed employee data updates in HRMS, ensuring accuracy and compliance.
• Processed and issued verification of employment letters, adhering to SLA timelines and quality standards.
• Verified background checks for current and former employees, coordinating with vendors and companies.
• Ensured timely processing of employee referral bonuses by updating payment details in HRMS.
• Resolved employee queries through case management tools (Siebel) and Oracle HRMS.
• Handled HR documentation, including employment verification and relieving letters.
• Collaborated with stakeholders to provide timely and accurate resolutions for employee queries.
• Maintained compliance with SLAs, quality standards, and company policies in data management and document issuance.
• Processed employee transactions, including personal information updates, PTO entries, transfers, and assignment changes.
• Facilitated smooth exit procedures by assisting employees with HRMS separation requests, coordinating with stakeholders, and ensuring timely issuance of relieving letters.
• Managed high volumes of HR requests while consistently meeting SLAs with a high accuracy rate.
• Conducted quality audits to ensure compliance in verification of employment and data management processes.
• Provided support for grade changes, compensation adjustments, employment verification, and exit procedures.
• Handled employee job change cases, including title, location, compensation, and personal data updates.

Jun 2017 – Nov 2018 · 1 yr 5 mos · Bengaluru Area, India

• Managed end-to-end execution of HR assignments, ensuring timely and accurate delivery of results.
• Oversaw joining formalities, including documentation, verification, and record management.
• Maintained and updated payroll records, collecting and processing employee inputs.
• Verified employee reference details and emergency contacts.
• Coordinated biometric registration and ID card issuance for new employees.
• Regularly reviewed and updated employee records and documents.
• Facilitated exit formalities, ensuring a smooth offboarding process.
• Prepared and maintained accurate attendance reports.
• Drafted and issued HR letters, documents, and certificates as per employee requests, in accordance with company norms.
• Maintained and updated the employee master database, including personal files and HR records.
• Addressed and resolved employee queries related to HR policies, payroll, and documentation.

Dec 2015 – May 2016 · 5 mos · Bangalore

• An experience of 5 months in EXL services as an associate for HR backend process. My responsibilities were preparing various reports and helping out the clients by processing their request and mails.
• Responsibilities:
• Responsible for preparing and maintaining various reports.
• Scheduling employees for training.
• Helping out the client's by processing their request.
• Assisting and training new joiners.
• Experience : 5 Months.
• Position : ‘Associate’.