Oct 2020 – Apr 2024 · 3 yrs 6 mos

• Bench Management:
• Conduct a thorough examination of the current bench pool to assess alignment through the internal fulfillment channel.
• Perform a comprehensive skill analysis of the existing internal resource pool and collaborate with the Learning and Development team to facilitate necessary training initiatives.
• Accountable for allocation and utilization of technical resources based on availability, skills, experience, and time zone requirements.
• Regularly monitor resource utilization and billability review of the departments
• Engage with the available bench to evaluate their competencies, alignment, and career goals, fostering effective mapping for optimal deployment.
• Manage billing and forecasting processes for all project resources.
• Deliver reports and dashboards during status calls to Onshore and offshore leadership, presenting data-driven recommendations and results.
• Demand Management:
• Coordinate with Talent Acquisition team to plan the drives and recruitment activities, which drive successful wing to wing recruiting for the niche skills and urgent/past due/current week demands.
• Sharing resource profiles for client and internal resource requirements
• Plan internal and external fulfillment, engage with the Delivery Managers, recruitment team.
• Work with the delivery managers to identify pipeline demands and strategic account planning and plan for strategic hiring against strategic demands.
• Engage with delivery leaders on hiring needs and talent management for better talent enablement.
• Tools Utilized:
• ProAct: HRMS and Resource Management Tool
• Microsoft Office Suite: Advanced Level Excel (VLOOKUP, HLOOKUP, Pivot), PowerPoint

Apr 2019 – Mar 2020 · 11 mos

• Managed end-to-end hiring and successfully recruited top talent for clients as the first point of contact for candidates.
• Utilized multiple portals, ATS, and hiring methods, including LinkedIn, Boolean Search, etc., and gave presentations to the team, thus increasing productivity and performance.
• Manage and develop the assigned accounts queries and clients by acting as a single point of contact for all staffing requirements and queries.

Apr 2018 – Mar 2019 · 11 mos

• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
• Maintain employee files and records in electronic and paper form.
• Identify hiring needs, plan recruitment, write job description, advertise, recruit, review applications, conduct phone/initial screening, technical/behavioral interviews, assess applicants, perform reference checks, extend job offers, complete hiring, and facilitate onboarding.