PAYAL MISHRA — Software Engineer

Experienced Software Engineer with a demonstrated history of working in the information technology and services industry. Experienced in Linux, SQL, Troubleshooting, Business Analysis and NOC support. Work History 04/2022 to current Sr Software Engineer, HCL Client Boku • Tools: Tableau, Jira, SumoLogic, Jmanage, Postico, SequelPro, Opsgenie, OCP • Working on incidents, alert handling, logs check, server maintenance window, reconciliation file. • Working on incidents and alert handling for the merchants like Apple, Google, Spotify etc while communicating with internal team, merchants and carriers on a regular basis for the alerts or incidents through mail or slack for internal team communication. 01/2020 to 04/2022 Sr Software Engineer, HCL Client TFS • Tools: EMS Admin, Putty, UCM Siebel services, AutoSys, Toad, Snowflake, Postman, Applications UI, ServiceNow • Working on incidents, batch processing, AutoSys jobs, monitoring of queues, patching of mdm and ucm servers. • Performed functional analysis of application for its performance, business logic. File transmission and reconciliation related incidents. • Worked on incidents to resolve issue within SLA while updating vendor, business and other application team. 06/2018 to o6/2019 Software Engineer, HCL Client DTAC Thailand • SRAN and TDD TRS creation and deletion. • MAL frequency creation, addition and deletion. • Association and LapD creation and deletion, • ET space check, commissioning TRS, power change, provide traffic to TRS and troubleshooting. • Rollout integration of sites with alarms, call test and site integration with and without RET.RET audit, alarm upload and MO upload, 3g creation (IPBR, IPRO, IPNB and run xml), view creation, RET configuration. GPS configuration, site on air. Site ready for stamping. Name change of given site and Troubleshooting. 12/2017 to 05/2018 Software Engineer, HCL Client AT&T • Technology: Java, JSP, Hibernate, Java Script, Angular JS, GTMatrix, HttpWatch, Chrome Canary, Web page test org, Jmeter 2.13   • Requirement understanding and identification • Front end analysis using GTmetrix, Chrome and Yslow • Creation, customization and execution of Jmeter script • Load test scenario configuration • Test result review and analysis • Customer interaction • Preparing various performance test and comparison reports

Stackforce AI infers this person is a Software Engineer with expertise in IT services and incident management.

Location: Ghaziabad, Uttar Pradesh, India

Experience: 8 yrs 5 mos