Feb 2023 – Present · 3 yrs 3 mos · On-site

• Lead and supervise a team of logistics and customs specialists to ensure timely and compliant import/export operations.
• Oversee international transportation activities, ensuring smooth coordination with freight forwarders, carriers, and customs brokers.
• Ensure all shipments comply with international trade laws and customs regulations, including accurate classification (HS codes), documentation, and adherence to Incoterms.
• Collaborate with internal departments such as Procurement, Planning, and Warehousing to align logistics operations with supply chain demands.
• Monitor and improve KPIs related to transit time, customs clearance delays, and freight cost optimization.
• Resolve issues related to shipment delays, customs holds, and logistics discrepancies in a timely and cost-effective manner.
• Maintain up-to-date knowledge of customs regulations and logistics best practices to ensure company compliance and efficiency.
• Prepare and analyze logistics reports to support decision-making and continuous process improvement.

Jan 2022 – Feb 2023 · 1 yr 1 mo · On-site

• Coordinate and manage end-to-end logistics operations including import/export documentation, shipment tracking, and timely delivery.
• Ensure compliance with international trade regulations and customs procedures (e.g., HS codes, Incoterms, bonded warehousing).
• Process and review commercial invoices, packing lists, and shipping documents to support customs clearance.
• Liaise with freight forwarders, customs brokers, and internal teams to resolve shipment or documentation issues.
• Monitor shipment statuses and maintain accurate records in ERP systems.
• Prepare reports on shipment performance, cost optimization, and process improvements.

Aug 2020 – Jan 2022 · 1 yr 5 mos · On-site

• Processed import and export documentation in compliance with international trade regulations and company standards.
• Coordinated with freight forwarders, customs brokers, and internal teams to ensure timely shipment clearance.
• Verified shipping documents such as invoices, packing lists, and bills of lading for accuracy and completeness.
• Maintained detailed records of all customs activities, ensuring data accuracy in ERP systems.
• Assisted in resolving customs clearance issues, reducing delays and improving on-time delivery performance.
• Supported audit preparation by organizing and reviewing customs documentation.
• Ensured compliance with country-specific customs requirements and duties/tariff classification.