Apr 2022 – Jun 2024 · 2 yrs 2 mos · Mumbai, Maharashtra, India

• The Challenge:
• Commanding a product line in a hyper-competitive telecom market where enterprise customers demanded reliability, scalability, and innovation—all while maintaining profitability.
• My Approach:
• Instead of treating Internet Leased Lines as commodity products, I revolutionized them as strategic digital infrastructure solutions. Architected comprehensive customer journey maps, diagnosed pain points in the provisioning process, and synchronized with network teams to engineer differentiated service tiers.
• The Impact:
• 1. Orchestrated annual sales growth through data-driven GTM strategies
• 2. Amplified P&L performance via strategic cost optimization
• 3. Slashed customer churn while accelerating new acquisitions
• 4. Achieved accuracy in revenue forecasting through validated analytics

Oct 2020 – Apr 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India

• The Mission:
• Transform Honeywell's Forge Cloud from a data processing platform into an intelligent IoT ecosystem that industrial customers could actually love using.
• My Strategy:
• Focused on the complete data lifecycle—not just collection, but meaningful insights. Worked closely with UX designers to simplify complex industrial workflows while ensuring engineering teams could deliver robust, scalable solutions under SAFe Agile methodology.
• The Breakthrough:
• 1. Revolutionized user experience by 60% through intuitive data pipeline design
• 2. Scaled IoT services 5x, reaching 100+ enterprise consumers
• 3. Delivered 12+ quarterly features with 98% on-time delivery rate
• 4. Built comprehensive data platform processing 10M+ data points daily with 99.9% uptime

Aug 2016 – Oct 2020 · 4 yrs 2 mos · Mumbai, Maharashtra, India

• The Vision:
• Pioneer the IoT revolution in India by building products that bridge the gap between complex technology and real-world business needs.
• My Journey:
• This was where I discovered my passion for 0-1 product development. Led end-to-end development of 7 IoT SaaS applications including Connected Workers, Door Sensors, and GPS Tracking solutions. Each product taught me something new about balancing technical possibilities with market realities.
• The Recognition:
• 1. Launched products that improved user story clarity by 80%
• 2. Achieved 70% increase in customer satisfaction (NPS: 8.5/10)
• 3. Contributed to Good Design Gold Award-winning women's safety device
• 4. Maintained 100% client satisfaction across 25+ enterprise clients
• 5. Reduced development costs by 20% through strategic vendor management

Jun 2016 – Aug 2016 · 2 mos · Mumbai, Maharashtra, India

• At Gaia Smart Cities, I played a pivotal role in managing an extensive IoT product portfolio, overseeing the entire product lifecycle from concept to deployment. My efforts in market research refined our product positioning, ensuring alignment with user needs and industry trends. By fostering collaboration among cross-functional teams, I contributed to the development of innovative product offerings that enhanced our competitive edge in the Smart City project initiative.

Oct 2015 – May 2016 · 7 mos · Mumbai

• The Challenge:
• Revamp a $3M Industrial IoT Analytics Platform in a fast-paced startup environment where every decision could make or break customer relationships.
• My Learning:
• This role taught me that great products are born from understanding user workflows, not just user preferences. Spent countless hours with industrial engineers understanding their daily challenges.
• The Results:
• 1. Increased customer satisfaction by 50% (CSAT: 4.8/5.0)
• 2. Delivered seamless product experience for 20+ enterprise clients
• 3. Mastered startup agility while maintaining enterprise-grade quality

Jul 2012 – Oct 2015 · 3 yrs 3 mos · Mumbai Area, India

• Where It All Started:
• My first taste of product management, working on multilingual mobile applications across 5 platforms. This is where I learned that great products speak the user's language—literally and figuratively.
• The Growth:
• 1. Drove 60% revenue growth through strategic platform expansion
• 2. Managed full product lifecycle for high-visibility projects like Election Commission of Maharashtra and KBC Play Along
• 3. Developed expertise in multi-platform product strategy

Sep 2011 – Nov 2011 · 2 mos · Gurgaon, India