Pradeep R

Operations Associate

Bengaluru, Karnataka, India2 yrs 11 mos experience

Key Highlights

  • Expert in Identity & Access Governance frameworks.
  • Proven track record in endpoint security initiatives.
  • Strong experience in cross-platform IT operations.
Stackforce AI infers this person is a Cybersecurity and IT Operations specialist with a focus on enterprise environments.

Contact

Skills

Core Skills

Identity & Access GovernanceEnterprise Security & Risk ManagementTechnical SupportIt Service Management

Other Skills

Endpoint Security StrategyCross-Platform IT OperationsGoogle WorkspaceActive DirectoryIAM governanceRemote troubleshootingDesktop applicationsSecurity toolsNetwork connectivityIT service catalogMicrosoft IntuneDesktop SupportComputer HardwareOffice 365Computer Hardware Troubleshooting

About

IT Security & Systems Management Professional with 3+ years of experience driving enterprise Identity & Access Governance, Endpoint Security Strategy, and Cross-Platform IT Operations across Windows, macOS, and Linux environments. Proven expertise in architecting secure access frameworks, strengthening enterprise security posture, and aligning IT governance with organizational risk and compliance objectives. 🔐 Identity & Access Governance • Designed and governed end-to-end user lifecycle management frameworks • Implemented scalable RBAC models and least-privilege access strategies • Directed enterprise access provisioning, asset governance, and compliance controls • Strengthened SSO architecture and identity synchronization across business-critical platforms 🛡️ Enterprise Security & Risk Management • Led endpoint security initiatives leveraging Kandji, Intune, CrowdStrike, and Netskope • Integrated threat intelligence capabilities using CloudSEK for proactive risk mitigation • Enhanced data governance, compliance standards, and external attack surface monitoring • Reduced security exposure through policy enforcement and endpoint hardening ☁️ Cloud & Infrastructure Leadership • Administered and secured Google Workspace environments at enterprise scale • Architected MDM compliance strategies for cross-platform device ecosystems • Managed Active Directory, IAM governance, and enterprise collaboration infrastructure • Supported VMware-based infrastructure and server environments with security-first principles Currently contributing to enterprise IT and security operations at Meesho, driving security transformation initiatives, strengthening governance frameworks, and enabling scalable, automation-driven IT ecosystems. Committed to advancing enterprise security maturity, operational resilience, and business-aligned technology governance.

Experience

2 yrs 11 mos
Total Experience
2 yrs 1 mo
Average Tenure
10 mos
Current Experience

Meesho

System Administration Specialist

Aug 2025Present · 10 mos · Bengaluru · On-site

Identity & Access GovernanceEndpoint Security StrategyCross-Platform IT OperationsGoogle WorkspaceActive DirectoryIAM governance+1

Swiggy

2 roles

Services Ops Engineer 1

Promoted

Jul 2024Aug 2025 · 1 yr 1 mo · Bengaluru · On-site

  • Conducted remote troubleshooting for hardware, software, and network issues, ensuring fast resolution and minimal downtime. Managed and configured Active Directory (AD), including user account creation, group policies, and troubleshooting AD-related issues. Customized desktop applications to meet user needs, enhancing efficiency and user satisfaction. Installed and configured systems (Windows, Linux) and peripheral devices (printers, network devices), ensuring seamless setup and functionality. Administered security tools such as Netskope, ZScaler, and Sentinel-One to protect against cyber threats and ensure compliance. Supported users with network connectivity issues, including troubleshooting VPN and VMware/VDI environments. Provided end-user training on hardware, software, and security best practices to promote optimal usage. Managed incidents through Freshworks, ServiceNow, and Jira, ensuring quick ticket resolution and high user satisfaction. Maintained and improved the IT service catalog, documenting configurations, procedures, and troubleshooting guides.
Remote troubleshootingActive DirectoryDesktop applicationsSecurity toolsNetwork connectivityIT service catalog+2

Service OPS Engineer

Jul 2023Jul 2024 · 1 yr · Bengaluru · On-site

Microsoft IntuneTechnical Support

Education

Dayananda Sagar University

B.Tech in Electronics and Communication

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