Jul 2022 – Oct 2024 · 2 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

• Directed a 20-member QA team, delivering high-quality releases across products through
• robust test strategies (functional, automation, performance) and KPI-driven quality
• governance.
• Oversaw 4,500+ automated test cases (C#/Selenium, RestAssured/Java), enhanced CI/CD
• pipelines in Azure DevOps, and improved automation stability, scalability, and execution
• speed.
• Built and implemented quality frameworks, dashboards, and scorecards (Azure DevOps,
• Power BI, Grafana, New Relic) to drive continuous improvement and release readiness.
• Championed security and performance testing (Prisma, BlackDuck, SonarQube, Coverity),
• developed automation dashboards (Java, Spring Boot, MySQL), and optimized release risk
• management.
• Strengthened team capability and culture through recruitment, mentoring, performance
• reviews, and cross-functional collaboration with development and product teams.

May 2020 – May 2022 · 2 yrs · Bengaluru, Karnataka, India

• Led a 10+ member Quality Engineering team (including consultants), owning end-to-end quality delivery for Deposit systems across on-premise platforms and automation-driven delivery models.
• Defined and executed QA strategy, test plans, test cases, and requirement traceability matrices (RTM), ensuring strong requirement validation and transparent reporting using industry-standard QA tools.
• Architected and delivered enterprise-grade automation frameworks for UI, REST APIs, and middle-tier services using Core Java, Spring Boot, BDD Cucumber, Concordion, Karate DSL, Selenium WebDriver, JMeter, with SQL Server and DB2 backend validation.
• Championed Shift-Left quality practices, enabling sprint-level automation, early defect detection, and significantly faster and more predictable release cycles.
• Mentored QA Leads, fresh graduates, and a 4-member automation team, building scalable and integrated automation solutions that reduced manual effort and improved delivery efficiency.
• Strengthened knowledge management and repository governance, driving test asset reusability, standardization, and long-term team productivity.
• Partnered closely with Product Managers, Architects, Application Support, and Business stakeholders to align quality outcomes with product vision and business objectives.
• Actively participated in Agile ceremonies (Backlog Grooming, Sprint Planning, Commit, Demo, Retrospective, Daily Scrum), ensuring seamless integration of functional and automation testing into CI/CD pipelines.
• Established QA KPIs and leadership dashboards, enabling data-driven decision-making, release readiness visibility, and continuous improvement.
• Led talent acquisition, vendor management, and team capability development, building a strong and future-ready QA organization aligned with evolving business and technology demands.

Jun 2016 – May 2020 · 3 yrs 11 mos · Bengaluru Area, India

• Worked @IBM Software Lab(ISL) Cloud Brokerage Platform.
• Led the end-to-end QA strategy and delivery for IBM Cloud Brokerage Store, driving both
• functional and automation testing across multiple cloud platforms (AWS, Azure, IBM
• SoftLayer, Google Cloud, VRA, ICD, ServiceNow).
• Designed and implemented automation frameworks – API automation using Python, and
• POM-based UI automation using Core Java, Selenium, TestNG.
• Conducted usability, GUI, functional, and integration testing, while coordinating closely with
• developers for defect resolution and technical troubleshooting.
• Tracked and triaged defects via Jira, validated application and system logs across Linux
• servers, Docker Pods, and Kubernetes clusters.
• Defined and improved QA infrastructure, processes, and quality standards, ensuring alignment
• with release goals and business needs.
• Provided strategic direction for technology planning, process transformation, and solution
• delivery, improving cross-functional collaboration across the product value chain.
• Mentored and trained team members on cloud platforms, QA processes, and tools, increasing
• team capability and productivity.

Mar 2015 – Feb 2016 · 11 mos · Greater Bengaluru Area · On-site

• Directed end-to-end testing strategy and delivery for Visa Checkout, leading both functional
• and automation testing efforts.
• Designed and implemented a unified automation framework supporting GUI and API
• automation using Java, Selenium WebDriver, Jersey, TestNG, Maven, and Cucumber (BDD).
• Developed and integrated automated test suites into CI/CD pipelines with Jenkins and
• Bamboo, enabling continuous regression runs with each build and deployment.
• Conducted code coverage analysis (EMMA) and static analysis (SonarQube) to improve
• test completeness and code quality.
• Performed API testing with REST Client and Parasoft SOA, extensively validating serverside
• Java APIs.
• Drove Agile QA practices, including story testing within sprints, backlog grooming, sprint
• planning, retros, demos, and daily scrums.
• Managed defect triage and tracking via Jira, validating logs through Linux servers, Putty,
• and Splunk.
• Conducted risk analysis for each release, ensuring stable, high-quality deliveries within
• defined milestones.

Jul 2013 – Feb 2015 · 1 yr 7 mos · Bengaluru, Karnataka, India

• Worked on IoT and Embedded Systems product testing, delivering end-to-end validation from device firmware to cloud and software applications. Led testing across device provisioning, connectivity, telemetry, and backend integrations, with a strong focus on tracking, monitoring, and observability strategies to ensure system reliability, performance, and data integrity across the IoT ecosystem.

Dec 2012 – Jul 2013 · 7 mos · Bengaluru, Karnataka, India

• Actively involved in day-to-day Quality Engineering activities, including test case design and test automation using Ruby and Ruby on Rails. Participated in all Agile ceremonies such as backlog grooming, sprint planning, daily stand-ups, reviews, and retrospectives, ensuring continuous alignment with development and business goals.

Jul 2011 – Nov 2012 · 1 yr 4 mos · Dubai, United Arab Emirates

• Responsible for end-to-end QA testing for desktop (Windows & Mac), mobile (iOS &
• Android), and web applications, ensuring seamless cross-platform functionality.
• Designed and executed manual and automation test cases across environments including
• C#, VC++, Objective C, iOS, Android (Java/J2ME), PHP, JavaScript, Ajax.
• Validated database integrity (SQLite) and performed functional, regression, and integration
• testing using tools such as Jira, Git, Selenium, SeeTest, DeviceAnywhere, Wireshark.
• Collaborated with a 2-member agile team across multiple product releases, delivering stable
• and high-performing cloud drive solutions.
• Conducted mobile testing (iPhone/iPad, Android), ensuring compatibility across OS
• versions and devices.
• Tested OneWeb & Gallery

Oct 2010 – Jun 2011 · 8 mos · Bengaluru, Karnataka, India

• Worked on IoT and Embedded Systems product testing, delivering end-to-end validation from device firmware to cloud and software applications. Led testing across device provisioning, connectivity, telemetry, and backend integrations, with a strong focus on tracking, monitoring, and observability strategies to ensure system reliability, performance, and data integrity across the IoT ecosystem.

Sep 2005 – Sep 2010 · 5 yrs · Greater Bengaluru Area

• Worked for COBALT, a leading SaaS platform provider for global automobile OEMs and dealers including GM, Lexus, VW, Hyundai, Audi, and BMW. Supported a highly customizable application enabling configuration of UI layouts, headers/footers, design themes, and interactive components. Delivered end-to-end Quality Engineering activities covering functional, regression, configuration-driven testing, and customization validation to ensure platform stability and client-specific quality standards.