Oct 2024 – Present · 1 yr 8 mos

Apr 2021 – Sep 2024 · 3 yrs 5 mos

• Role:
• Overseeing project leads/ project managers in successful execution, by guiding the team and progress of the project at a strategic level
• Nurturing and growing client relationships at an overall level within and beyond the scope of ongoing projects by engaging with stakeholders as a thought partner
• Owing and driving the overall business development from new and existing clients
• Typically managing a team size of 8 to 10 (including direct and indirect reports)
• Key Projects:
• Client Director – Engaged with a listed pharma manufacturing giant in Saudi Arabia over 3 years to help them streamline business processes, develop company policies, operational improvement and adoption of SAP ERP. Team size - 7
• Client Director – Market assessment, business plan, financial model and investor pitch deck for a holding company & its 4 subsidiaries operating in FinTech in Saudi
• Client Director – Market study, strategy & business plan, financial model, ESOP framework, license application and investor pitch deck for a FinTech in Saudi into payments, microfinancing, ecommerce and investment offerings
• Client Director – Strategy refresh and resulting updates to operating model and financial model for a logistics company in Saudi driven by a recent acquisition
• Client Director – Process improvement, including as-is, gap analysis & to-be of SOPs, for one of the biggest pharma manufacturing listed company in Saudi Arabia. Also helped the client improvise organization structure, IT business continuity plans, authority matrices, automation and KPI development. Team size – 5

Jan 2019 – Mar 2021 · 2 yrs 2 mos

• Engagement Manager working in a management consulting firm and involved projects related to strategy consulting, digital transformation, performance management, process improvement and IT consulting.
• Clients primarily in Saudi Arabia (Riyadh & Jeddah), Dubai and other Middle-East countries.
• Key projects:
• 1. Liaised with Saudi government ministries to identify and document sector-wise value proposition to attract FDI investors across target sectors & target countries
• 2. Worked with the biggest manpower outsourcing company in Saudi Arabia to refresh their Vision, Mission, Values and Goals. Developed a new group structure for them and their 5-year strategy, resulting into identification of strategy pillars to achieve the plan. The same was further broken down into initiatives & projects, and KPIs at the corporate, department, function and individual levels. The engagement involved implementation of the recommendations as well
• 3. Undertook a market study and feasibility project for a new company in the logistics space, which involved market sizing, competitive and customer segment analysis, strategy recommendations and a 5-year projection through a financial model. Executed similar projects for new companies in the customer experience, and online home services spaces as well
• 4. Worked with a home-help services company in Saudi Arabia to explore expansion opportunities in the Malaysia and Singapore markets, including feasibility check from the perspectives of operating model, financial ( through a financial model) and regulatory feasibility study
• 5. Engaged with the biggest multi-brand QSR franchise chain and food manufacturer in Middle-East to document SOPs of their of processes in-depth for all functions (10), for all countries (13) and for all the brands (14). Further engaged to perform gap analysis and suggest to-be processes, including revised organization structure, policies, forms, authority matrix (incl. financial authority matrix) and job descriptions