Jan 2023 – Apr 2024 · 1 yr 3 mos

• Optimized the User Experience and Onboarding Journey, leading to an increase in User Session Duration and a 30% decrease in User-Reported Issues.
• Conducted extensive market research, customer interviews and data analysis, to identify needs for a new market segment and launched a MVP that resulted in a 25% rise in Conversion Rates.
• Conceptualized and rolled out a suite of Engagement features for Learners, including a Weekly LeaderBoard, Highlights and Notes,and Gamification elements for assignment completion increasing Session Frequency by 5X and MAU by 40%.
• Implemented an innovative Adaptive Smart Planner feature for learners, that catalyzed a tenfold surge in Timely Assignment Submissions and boosted the overall Net Promoter Score (NPS) by 15%.
• Launched a comprehensive Instructor Dashboard, providing data-driven Insights into individual and cohort-level Learner Engagement, Progress, and Performance resulting in a 50% surge in Instructor Session and significant reduction in Customer Effort Score (CES).
• Enhanced the efficiency of the Payment Checkout by seamlessly integrating PayPal, resulting in a substantial 20% increase in Successful Transactions.
• Introduced an Assessment based adaptive AI approach that offered personalised recommendations based on analysing Learner responses, leading to 15% more Recommendations Usage.
• Integrated multiple platforms for STEM courses, leading to a 15% increase in Institutional Sign-ups.

Jul 2019 – Dec 2022 · 3 yrs 5 mos

• Analyzed key performance indicators (KPIs) and implemented advanced analytics features, including Interactive Dashboards and custom alerts, delivering actionable insights to clinicians, and 25% reduction in Patient Wait times.
• Developed a rule-based engine for prescription recommendations, resulting in a 30% reduction in prescription errors and enhancing overall patient care.
• Developed a predictive analytics feature to forecast patient dropouts and optimize asset utilization, leading to improved patient retention and a 30% increase in resource efficiency.
• Conducted A/B testing for Feature subscription models, identifying monetization opportunities worth $650k annually.
• Conceptualized and designed for new Mobile app features, increasing User Acquisition by 15% and reducing costs by $500k
• Managed the development of scalable data infrastructure for the platform, accommodating 200% increase in Patient Data Volume without compromising on platform performance.
• Created Product Requirements Doc (PRD), User guides, Release Notes for multiple features .
• Collaborated cross-functionally for requirements gathering, product development ,Backlog prioritization and Go to Market Plans (GTM).
• Led Sprint Grooming Sessions, Release Planning Sprint Demos, and participated in Sprint Planning activities.

Jul 2019 – Jun 2020 · 11 mos

Jan 2019 – May 2019 · 4 mos · Bengaluru Area, India

May 2017 – May 2018 · 1 yr

May 2016 – May 2017 · 1 yr