Aug 2021 – Present · 4 yrs 9 mos · Bengaluru, Karnataka, India

• Key Achievements
• Scaled Limendo India from the ground up, building a high-performing team of 60+ professionals across 4 cities, operating from 2 offices.
• Established & led multiple core functions from scratch, including Design, DevOps, Application Practice, and Data Practice.
• Oversaw day-to-day operations & held full P&L responsibility for the India business unit.
• Spearheaded business development efforts, successfully acquiring & onboarding strategic clients for Limendo India.
• Identified & built relationships with key vendors & partners, strengthening operational resilience & delivery capability.
• Played a critical role in global project execution and contributed to in-house innovation initiatives.

Nov 2019 – Jul 2021 · 1 yr 8 mos · United Kingdom

• Led clients through transformational change by driving the design & execution of digital strategies
• Collaborated with client senior management & C-suite leaders to understand business challenges
• Contributed to research/analysis of competitive market landscape to design the desired future state
• Drive business development to help grow our digital business
• Contributed to the direction of our Digital Consulting practice through exceptional client service delivery and support of business development efforts
• Contributed to RFP response and relevant collaterals on-time.
• Delivered across strategy, execution and operational support on major programs of business and digital transformation
• Conceptualized & developed tool using interactive forms (personalized) to capture stakeholder input and produced real-time scoring for dynamic classification.

Jun 2019 – Dec 2020 · 1 yr 6 mos · Durham, United Kingdom

• Led creation of business & corporate strategy plans working closely with the Executive Team
• Led execution of short/long-term business plans & supported relevant departments/programmes
• Developed $x0m expansion plan, evaluated $xm opportunities & formalised decision making
• Analyzed maturity/readiness for change, conducted stakeholder workshops to receive buy-in/trust
• Contributed over $x00K to revenue increase: defined & developed operational efficiency plan
• Lead innovation opportunities, promoted culture & established core group, own $x0m budget
• Delivered phase 1 & 2 developments on time, go to person for critical challenges, problem solver
• Oversee management of multiple complex $x00k projects involving cross functional teams
• Evangelised best practices, resolved bottlenecks, built partnerships, cooperation across teams
• Rolled out digital initiatives in alignment with business & supported/built digital marketing plan
• Conducted business risk/impact studies, defined key metrics & developed plan for achieving KPIs
• Coached managers, team leaders & critical staff to achieve transformation, managed x0 team size
• Report directly to the chief of business

Mar 2012 – Sep 2018 · 6 yrs 6 mos · Bangalore

• Programme Management of Product Implementation
• Planning, organizing and implementing, multiple complex product(s) and development projects across the globe
• Product Delivery Management and Customer Engagement Management (global) through entire sales lifecycle
• Successfully delivered over 70 global projects of all sizes through 7-8 years, worth $x00m
• Portfolio / Product Operations
• Contributed to profit growth by leading efficiency programs across development, support & maintenance functions using lean practice, directing & aligning operations to strategy, independently contributed to $x00m revenue
• Improved business transparency, adopted real-time reporting, achieved organizational KPI consistently ~90%
• Improved delivery predictability, through proactive risk management & re-engineering processes leading to increased trust adding to sales growth 3-4% YoY
• Product Delivery and Programme Management
• Reviewed risk, developed & managed product / global programme / project plans & coordinated priorities across functions
• Scheduled, managed, governed & owned delivery of product(s) / programme with end-to-end accountability - working with customers, sales, marketing, engineering, quality & product teams
• Prevented delivery delay, achieved on-time delivery, 95% consistently
• Protected revenue of $x0m per year & supported RPF / business deals adding $xm per year
• Customer Management
• Acted in strategic advisory role for both customer & implementation partners/professional services - guided, coached, shared best practices & enabled them to maximize outcomes, minimize risk, rescued over 10 projects.
• Influenced, internal & external stakeholders, built partnerships & improved cooperation, collaboration
• Directed x00 team size, dotted/line manager of engg. mangers, IT leads to deliver specific strategic program objectives.
• Directly managed relationship with over 200 customers/50 big names in finance industry

Jan 2011 – Mar 2012 · 1 yr 2 mos · Bangalore

• Cross functional role: managerial internship
• Setup engineering support operations from scratch for two risk products bringing $x0m revenues
• Managed development requests by coordinating both design and solution
• Delivered product training to customers, software implementation, saved $xm to professional services
• Implemented proactive approach to solving customer pain points and introduced series of processes to enhance efficiency, react faster with greater accuracy. Created better operations health.

Jun 2006 – Dec 2010 · 4 yrs 6 mos

• Led from onsite, USA, delivered on-site media domain engineering projects through ODC, hands on engg. management
• Managed team of 5 senior engineers, acted as agile lead, managed module integration and project delivery. $00K projects, x0 team size