Sunil Titto — Co-Founder
I am part of the core team at Accops, where I have played a key role across customer success, presales, and sales, supported by strong hands-on expertise in security, networking, infrastructure, VDI, and ZTNA. Over the years, my work has been centered on translating complex technical challenges into reliable, secure, and scalable customer outcomes. I work closely with customers, partners, and internal teams to ensure solutions are not just technically sound, but adopted, trusted, and sustained over time. A core strength of mine is building from scratch. I have consistently worked in environments where structures, processes, and customer trust needed to be established early — shaping customer success functions, presales frameworks, and regional sales foundations from the ground up, and scaling them into stable, dependable operations. Currently, I am focused on building and scaling Accops’ Middle East and Africa business, helping establish a strong and secure market presence with a solid and growing customer base. My role spans solution design, technical validation, stakeholder engagement, and long-term customer success — with an emphasis on credibility, continuity, and trust. Beyond work, I am a hardcore traveller with a deep interest in wildlife, nature, conservation, and photography. Time spent on the road and in natural ecosystems keeps me grounded and curious, and strongly influences how I think about resilience, balance, and long-term sustainability. At heart, I value building things that last — systems, customer relationships, and trust.
Stackforce AI infers this person is a SaaS and Infrastructure expert with a focus on customer success and technical services.
Location: Dubai, United Arab Emirates
Experience: 22 yrs 2 mos
Skills
- Sales
- Solution Selling
- Team Leadership
- Process Improvement
- Technical Support
- Presales Management
Career Highlights
- Expert in building customer success frameworks from scratch.
- Strong hands-on expertise in security, networking, and VDI.
- Focused on scaling business in the Middle East and Africa.
Work Experience
Accops Systems Pvt. Ltd.
Senior Director Solutions Sales (2 yrs 1 mo)
Senior Director Technical Services (2 yrs 1 mo)
Director of Technical Services (2 yrs 4 mos)
Founding Member (14 yrs 1 mo)
Head of Technical Support (9 yrs 11 mos)
Thinspace Technology Limited
Presales Manager (2 yrs 11 mos)
Aloha Technology
Support Specialist (1 yr 3 mos)
vFortress Network Pvt Ltd
Presales & Support Specialist (2 yrs 10 mos)
Aptech
Technical Trainer (1 yr 1 mo)
Education
PG at Centre for Development of Advanced Computing (C-DAC)
Electrical and Electronics Engineering at University of Calicut
at University of Mysore