Mar 2023 – Jun 2023 · 3 mos · Gurugram, Haryana, India · Remote

• Attended different training sessions across various business aspects, learned the importance of user-centric design and
• data-driven decision-making.
• Refined my analytical, problem-solving, and communication skills.

Mar 2021 – Jun 2021 · 3 mos

• Conducted comprehensive competitor analysis to understand market trends and customer needs. Improved the overall UI, leading to an 18% increase in daily active users as measured through NPS scores.
• Prioritized features based on customer feedback and market research, resulting in a 32% increase in product engagement. Implemented color coding to provide ratings, which resulted in a 9% improvement in product discovery and a 13% increase in the number of user reviews.
• Created new features(sharing, watch-list, filters) resulting in a 7% improvement in customer retention and a 21% increase in the average time spent on the platform.

Sep 2020 – Oct 2020 · 1 mo

Aug 2020 – Oct 2020 · 2 mos

• Successfully managed a team of 6-8 people, fostering a positive and collaborative work environment and resulting in a 12% increase in team productivity and a 21% improvement in project completion rates.
• Identified the problems through extensive user research to provide end-to-end solutions for the Application and Users module.
• Streamlined processes and implemented best practices, leading to a 16% reduction in project delivery times and a 19% increase in customer satisfaction as measured through NPS scores.
• Actively sought out and addressed potential roadblocks, resulting in an 8% improvement in project success rates and a 14% increase in team morale.

Aug 2020 – Sep 2020 · 1 mo

Jul 2020 – Nov 2020 · 4 mos

Mar 2019 – May 2019 · 2 mos